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2019-11-01
Mediatrix units with FXO ports
DGW 45.1.1870
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1 Information to Know Before Starting

Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps.

Important

If you are not familiar with the meaning of the fields and buttons, click Show Help , located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Note

The Mediatrix unit must be reinitialised to its factory default settings to make sure the configuration can be successfully executed.

This documents includes the basic configuration of an FXO gateway. If you wish to add registration and authentication, refer to the Technical Bulletin - Basic SIP Unit Registration and DGW Configuration Guide - SIP Authentication documentation published on the Media5 documentation portal https://documentation.media5corp.com/
Information Value Used in Step
IP address of unit Logging on to the Mediatrix Unit Web Interface
IP address or FQDN of Registrar host Configuring the Default SIP Servers
IP address or FQDN of Proxy host Configuring the Default SIP Servers
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2 Configuring the Mediatrix Unit

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2.1 Logging on to the Mediatrix Unit Web Interface

Before You Start
The computer IP address must be in the same TCP/IP network as the Mediatrix unit.
Context
For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.

Note

You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions.

Steps
  1. In your Web browser, enter the IP address at which the Web interface of your Mediatrix unit can be reached.
    • If your network has an IPv4 DHCP server, connect the primary Ethernet port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP server IP address.
    • You can also connect your computer to the secondary Ethernet port of the Mediatrix unit (ETH2), use the 192.168.0.10 IP address. however, the computer must also own an IP address in the 192.168.0.0/24 network.
  2. Enter admin as your username and administrator as the password.

    Note

    You can also use public as a username and leave the password field empty. it has the full administration rights by default.

  3. Click Login .
Result
The Information page of the Web interface is displayed.

Next Step

2.2 Configuring the Default SIP Servers
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2.2 Configuring the Default SIP Servers

Context
In some instances, the configuration of the default servers may already be completed.
Steps
  1. Go to SIP /Servers .
  2. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway.
  3. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway.
  4. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed.
  5. Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value.

    Note

    Setting the address to 0.0.0.0:0 or leaving the field empty disables the outbound proxy host.

  6. Click Apply .
  7. Located at the top of the page, click restart required services .
Result

Next Step

2.3 Creating a Hunt
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2.3 Creating a Hunt

Steps
  1. Go to Call Router /Route Config .
  2. In the Hunt table, click .
  3. In the Name field, type FXO_Hunt.
  4. From the drop box next to the Destinations field, select fxo-FXO1 , fxo-FXO2 , fxo-FXO3 , fxo-FXO4 .
  5. From the drop box next to the Causes field, select the causes pertinent to your situation.
  6. Click Save .
Result

Next Step

2.4 Creating a New Route
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2.4 Creating a New Route

Before You Start
The task Creating a Hunt must be completed.
Steps
  1. Go to Call Router /Route Config .
  2. In the Routes table, click .
  3. From the dropbox next to the Sources field, select sip-default .
  4. From the dropbox next to the Destination field, select hunt-FXO_Hunt.
  5. Click Save .
  6. In the Routes table, click .
  7. From the dropbox next to the Sources , select all the used FXO port.
  8. In the Destination field, set sip-default .
  9. Click Save to apply the new configuration.
Result

Next Step

2.5 Configuring Automatic Call Activation on All FXO Ports
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2.5 Configuring Automatic Call Activation on All FXO Ports

Steps
  1. Go to Telephony /Services .
  2. Set the Select Endpoint selection list to Default .
  3. Set the Automatic Call Activation to Enable .
  4. Set the Automatic Call Target to the SIP server IVR or desired extension number.
Result

Next Step

2.6 Configuring Automatic Call Activation on a Specific FXO Port
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2.6 Configuring Automatic Call Activation on a Specific FXO Port

Before You Start
These steps are applicable only if the unit performs survivability through FXO ports.
Steps
  1. Go to Telephony /Services .
  2. From the Select Endpoint selection list, select the FXO endpoint to configure.
  3. In the Automatic Call section, set the Endpoint Specific selection list to Yes .
  4. Set the Automatic Call Activation selection list to Enable .
  5. Set the Automatic Call Target selection list to the SIP server IVR or desired extension number.
  6. Repeat the steps 2 to 5 for each FXO endpoint to configure.
  7. Click Apply .
Result

Calls form the selected endpoints lines will be sent to the configured destination number in the SIP server.

Next Step

2.7 Configuring the Country for all Endpoints
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2.7 Configuring the Country for all Endpoints

Steps
  1. Go to Telephony /Misc .
  2. Make sure the Select Endpoint drop-down list is set to Default .

    Note

    Use these settings with great care. Media5 recommends not to modify the user gain parameter unless absolutely necessary because default calibrations may no longer be valid. Modifying user gains may cause problems with DTMF detection and voice quality – using a high user gain may cause sound saturation (the sound is distorted). Furthermore, some fax or modem tones may no longer be recognised. The user gains directly affect the fax communication quality and may even prevent a fax to be sent.

  3. In the Country table, select your country from the drop-down list.
  4. Click Apply .
Result

Next Step

2.8 Configuring the Dial Tone Detection
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2.8 Configuring the Dial Tone Detection

Context
It allows the Mediatrix unit to wait for a dial tone before initiating the dialing sequence. If no dial tone is detected, the line is considered busy.
Steps
  1. Go to POTS /FXO Configuration .
  2. In the FXO Dialing Configuration table, from the Dial Tone Detection Mode drop box, select CountryTone .

    Note

    Not all PBX manufacturers produce the country dial tone on the extension line. If this is the case, make sure the Dial Tone Detection Mode is disabled, otherwise the Mediatrix unit will not output dialed digits.

    Note

    Not all PSTN switches produce the country dial tone on the PSTN line. If this is the case, make sure the Dial Tone Detection Mode is disabled, otherwise the Mediatrix unit will not output dialed digits.

  3. Click Apply .
Result

Next Step

2.9 Configuring the Answering Delay
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2.9 Configuring the Answering Delay

Steps
  1. Go to POTS /FXO Configuration .
  2. In the FXO Answering Configuration table, complete the fields as required.

    Note

    If the PBX does not pass the caller ID to the Mediatrix unit, you can reduce the Wait Before Answering Delay to 2500 to reduce the time before the Mediatrix unit goes off-hook upon ring detection.

  3. Click Apply .

Next Step

2.10 Configuring the Far End Disconnect Parameters
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2.10 Configuring the Far End Disconnect Parameters

Context

Steps
  1. Go to POTS /FXO Configuration .
  2. In the FXO Force End of Call table, from the Force End Of Call On Tone Detection Mode drop box, select Custom Tone .
  3. Set the Tone Detection Custom Frequency field to 350 .

    Note

    Verify with your PBX supplier what tone (exact frequency and cadence) the PBX produces on the extension when the far end is disconnected.

  4. Complete the other fields as required.
  5. Click Apply .
Result

Next Step

2.11 Restarting Services
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2.11 Restarting Services

Steps
  1. Go to System /Services .
  2. In the restart required services table, click restart required services .
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3 Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help , located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

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4 Available Documentation

For more details, refer to the Mediatrix Documentation published on the Media5 documentation portail https://documentation.media5corp.com/
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5 Copyright Notice

Copyright © 2019 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.

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