Configuring the Mediatrix Unit

Getting Started

  1. Make sure the WAN network interface (either WAN, ETH1, Ethernet, Network, or ETH5 depending on your model) of your Mediatrix unit is connected to the network.
  2. Log on to the Mediatrix unit Web interface.
    Note: If you are using your Mediatrix unit for the first time, refer to its Mediatrix unit Quick Start guide.


Logging on to the Mediatrix Unit Web Interface

Before you begin
The computer IP address must be in the same TCP/IP network as the Mediatrix unit.
About this task
For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.
Note: You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions.
  1. In your Web browser, enter the IP address at which the Web interface of your Mediatrix unit can be reached.
    • If your network has an IPv4 DHCP server, connect the primary Ethernet port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP server IP address.
    • You can also connect your computer to the secondary Ethernet port of the Mediatrix unit (ETH2), use the IP address. However, the computer must also own an IP address in the network.
  2. Enter admin as your username and administrator as the password.
    Note: You can also use public as a username and leave the password field empty; it has the full administration rights by default.
  3. Click Login.
The Information page of the Web interface is displayed.


Configuring the Default SIP Servers

In some instances, the configuration of the default servers may already be completed.
  1. Go to SIP/Servers.
  2. In the Registrar Host field, indicate the server IP address or FQDN of the SIP Registrar server .
  3. In the Proxy Host field, indicate the server IP address or FQDN of the SIP Proxy server.
  4. In the Messaging Server Host field, indicate the server IP address or FQDN of the Messaging server, if needed.
  5. Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value.
    Note: Setting the address to or leaving the field empty disables the outbound proxy host.
  6. Click Apply.
  7. Located at the top of the page, click restart required services.


Registering Endpoints to All Gateways

  1. Go to SIP/Registrations.
    Note: If two or more endpoints have the same user name, a single registration request and/or subscription request will be performed under that user name.
  2. For each endpoint requiring registration, repeat the following 2 steps.
  3. From the Register selection list, select Enable.
  4. From the Gateway Name selection list, select All for each endpoint.
  5. Click Apply and Refresh.


Setting the SIP Authentication

  1. Go to SIP/Authentication.
  2. Click Edit All Entries.
  3. In the Authentication table, enter the credentials for each port.
  4. Click Apply and Refresh Registration.
  5. Validate if endpoints are registered. (SIP/Registrations).


Configuring the Country for all Endpoints

  1. Go to Telephony/Misc.
  2. Make sure the Select Endpoint drop-down list is set to Default.
  3. In the Country table, select your country from the drop-down list.
  4. Click Apply.


Restarting Services

  1. Go to System/Services.
  2. In the restart required services table, click restart required services.


Advanced Settings


Adding the # Key Dial Map

The Mediatrix unit dial map # key is deactivated by default.
  1. Go to Telephony/DTMF Maps.
  2. In the Allowed DTMF Map table, complete the fields as required.
    Note: x.# - for speed dialling, e.g. 267# , call will be dialled right away once the # key is hit.
For more details on DTMF map configuration, refer to the the DGW Configuratio Guide -DTMF Map Configuration -Dial Plan published on the Media5 Documentation Portal.


Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.


DGW Documentation

Mediatrix devices are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Media5 Documentation Portal.

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.


Copyright Notice

Copyright © 2023 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.