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VoIP Trunking with a Legacy PBX

This configuration note is a step-by-step guide to set up a Mediatrix gateway to provide VoIP trunking with a legacy PBX.

The Mediatrix gateway is used to connect an enterprise PBX to an existing VoIP network.

The Mediatrix digital gateway is configured to either:

  • Receive calls from the PBX and route them to the VoIP network (right to left):
  • Receive calls from the VoIP network and route them to the PBX (left to right)

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Information to Know Before Starting

Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps.

Note: The Mediatrix unit is configured in the NT mode. The ISDN ports of the Mediatrix Gateway, i.e the PRI and BRI ports, must first be configured. For the complete ISDN configuration information, refer to the ISDN User Guide published on the Media5 Documentation Portal.
Note: If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.
Note: The Mediatrix unit must be reinitialised to its factory default settings to make sure the configuration can be successfully executed.
This document includes the basic configuration of an FXO, PRI and/or BRI gateway. If you wish to add registration and authentication, refer to the Technical Bulletin - Basic SIP Unit Registration and DGW Configuration Guide - SIP Authentication documentation published on the Media5 Documentation Portal.
Information Value Used in Step
IP address of unit Logging on to the Mediatrix Unit Web Interface
IP address or FQDN of Registrar host Configuring the Default SIP Servers
IP address or FQDN of Proxy host Configuring the Default SIP Servers
Type of endpoint used BRI, PRI and/or FXO Creating a Hunt Group - PSTN

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Configuring the Mediatrix Digital Gateway

Logging on to the Mediatrix Unit Web Interface

Before you begin
The computer IP address must be in the same TCP/IP network as the Mediatrix unit.
About this task
For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.
Note: You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions.
Procedure
  1. In your Web browser, enter the IP address at which the Web interface of your Mediatrix unit can be reached.
    • If your network has an IPv4 DHCP server, connect the primary Ethernet port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP server IP address.
    • You can also connect your computer to the secondary Ethernet port of the Mediatrix unit (ETH2), use the 192.168.0.10 IP address. However, the computer must also own an IP address in the 192.168.0.0/24 network.
  2. Enter admin as your username and administrator as the password.
    Note: You can also use public as a username and leave the password field empty; it has the full administration rights by default.
  3. Click Login.
Results
The Information page of the Web interface is displayed.

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Configuring the Default SIP Servers

Context
In some instances, the configuration of the default servers may already be completed.
Steps
  1. Go to SIP/Servers.
  2. In the Registrar Host field, indicate the server IP address or FQDN of the SIP Registrar server .
  3. In the Proxy Host field, indicate the server IP address or FQDN of the SIP Proxy server.
  4. In the Messaging Server Host field, indicate the server IP address or FQDN of the Messaging server, if needed.
  5. Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value.
    Note: Setting the address to 0.0.0.0:0 or leaving the field empty disables the outbound proxy host.
  6. Click Apply.
  7. Located at the top of the page, click restart required services.
Result



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Registering a Unit to All Gateways

Steps
  1. Go to SIP/Registrations.
  2. In the Unit Registration table, enter in the User Name, a username to uniquely identify the user in the domain.
  3. From the Gateway Name selection list, choose All.
  4. Repeat steps 2 and 3 for each SIP account/Registration needed.
  5. Click Apply and Refresh.
  6. Click restart required services located at the top of the page.
Result
The information will be displayed in the Unit Registration Status table.


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Configuring Unit Authentication

Before you begin
The SIP gateway must be configured as a Trunk.

Unit Authentication applies to all challenges received for SIP dialogs. You can define several user names and passwords for the Mediatrix unit. These usernames and passwords apply to all endpoints of the unit.

Steps
  1. Go to SIP/Authentication.
  2. Click Edit All Entries located at the bottom of the page.
  3. In the Authentication table, from the Criteria selection list, select Unit .
  4. From the Realm field, enter the provided realm.
  5. From the Validate Realm selection list, select Enable.
    Note: If no Realm was provided, leave the Realm field empty and from the Validate Realm selection list, select Disable.
  6. In the User Name field, enter the SIP user name.
  7. In the Password field, enter the appropriate password for each entry.
  8. Click Apply and Refresh Registration.
Result
Each gateway will be registered.


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Creating a Hunt Group - PBX

Steps
  1. Go to Call Router / Route Config.
  2. In the Hunt table, click .
  3. In the Configure New Hunt table, set the following:
    1. Set the Name field to hunt_PBX.
    2. Using the Destinations selection list, add the destination endpoints to use.
    3. Leave the other fields with their default value.
  4. Click Save.
Result



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Creating a Route from Sip-Default to hunt-hunt_PBX

Steps
  1. Go to Call Router / Route Config.
  2. In the Routes table, click .
  3. In the Configure Route table, set the following:
    1. Set the Sources field to sip-default.
    2. Set the Destination field to hunt-hunt_PBX.
    3. Leave the other fields with their default value.
  4. Click Save.
Result



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Creating a Route From PRI/BRI/FXO ports to Sip-Default

Steps
  1. Go to Call Router/Route Config.
  2. In the Routes table, click .
  3. In the Configure Route table, set the following:
    1. Set the Sources field to one of the PRI, BRI and/or FXO endpoint of the gateway.
      Note: More than one endpoint can be added at a time.
    2. Set the Destination field to sip-default.
    3. Leave the other fields to their default value.
  4. Click Save.
Result



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Saving the Routes

Steps
  1. Go to Call Router/Route Config.
  2. Scroll to the bottom of the page.
  3. Click Save.
Result
At the top of the page, make sure Config.Modified is set to No.

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Configuring ISDN

Steps
  1. Go to ISDN/Primary Rate Interface.
  2. From the Select Interface dropbox, select the interface for which you want to make modifications.
    Note: Depending on the Mediatrix model, there may be several interfaces.
  3. In the Interface Configuration table, set the Endpoint Type to NT.
  4. Leave all the other parameters to their default values.
  5. Click Apply.
  6. Repeat the tasks 2 to 5 for each interface.

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Configuring the Country for all Endpoints

Steps
  1. Go to Telephony/Misc.
  2. Make sure the Select Endpoint drop-down list is set to Default.
  3. In the Country table, select your country from the drop-down list.
  4. Click Apply.
Result



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Configuring DTMF Transport

Steps
  1. Go to Media/Misc.
  2. In the DTMF Transport table, set the Transport Method to the one set in the VoIP server.
    1. In-band
    2. Out-of-Band using RTP (RFC2833). This is usually the preferred method. Remember to set the payload type if different (e.g.: 96, 101 or 110 in some cases).
    3. Out-of-Band using SIP. For Cisco or Avaya systems, from the SIP Transport Method field, use Info DTMF Relay. For legacy Nortel and others, leave Draft Choudhuri SIP Info Digit 00.
    4. Signaling Protocol Dependent: choose this method if unsure. It will try to use the method negotiated by the VoIP server.
  3. Click Apply.
Result



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Optional Step

Configuring the Keep Alive feature

Before you begin
IMPORTANT: This is not supported by all SIP servers, this feature is not mandatory in most use cases.
Steps
  1. Go to SIP/Servers.
  2. In the Keep-Alive table, complete the fields as required.
  3. If you selected an alternate destination, complete the fields of the Alternate Destination table.

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Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.


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DGW Documentation

Mediatrix devices are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Media5 Documentation Portal.

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.

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Copyright Notice

Copyright © 2023 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.