Skip to end of metadata
Go to start of metadata

Download PDF Document

2018-05-16

For All Mediatrix Units

v. 42.1.857


1 Requirements

This feature is supported in a SIP to ISDN or ISDN to SIP scenario.

2 Standards Supported

On the ISDN side, the standard supported is ETS 300 207: Call Diversion and Call Rerouting.This feature is not available on NI2 and QSIG signaling protocols.
In SIP, the SIP gateway supports RFC 5806 Diversion Indication in SIP in received and sent INVITEs, as well as in 302messages.

3 SIP Diversion Header

A SIP Diversion header is received and sent in SIP INVITEs messages as well as in 302 Moved Temporarily messages.

When receiving an INVITE or a 302 message with a Diversion header, an ISDN Facility message will be sent with the information contained in the Diversion header.

The following diversion reasons (taken from RFC 5806) are supported in the SIP message:

  • "unknown"
  • "user-busy"
  • "no-answer"
  • "unconditional"

Here is an example for a 3xx message with a Diversion header:


4 ISDN Facility

A Diversion ISDN message is received or sent in an IE Facility

When receiving a Diversion ISDN message, a Diversion header will be added to the INVITE or the 302 Moved Temporarily SIP message.

The following Diverting properties can be modified or used as in Routes or Mapping in the Call Router configuration:

  • Last/Original Diverting Reason
  • Last/Original Diverting E164
  • Last/Original Diverting Party Number Type
  • Last/Original Diverting Public Type of Number
  • Last/Original Diverting Private Type of Number
  • Last/Original Diverting Number Presentation


5 How to Activate the Diversion Feature


5.1 Logging on to the Mediatrix Unit Web Interface

Context

For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.

Note

You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit.

Steps

  1. In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface.
    • If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the 192.168.0.10 IP address.
    • If your Mediatrix unit is configured to use a DHCP server with IPv4, use the provided DHCP server IP address.
  2. Enter public as your username and leave the password field empty.

    Note

    The public username account has administrator rights.

    Note

    You can also use admin as a username and administrator as password.

  3. Click Login.

Result

The Information page of the Web interface is displayed.

Next Step

5.2 Activating the Diversion Feature in SIP 5.3 Activating the Diversion in ISDN

5.2 Activating the Diversion Feature in SIP

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Misc.
  2. In the Diversion table, set the Method of all gateways to Diversion Header.
  3. Click Apply.
  4. Click Apply.

Result

Next Step

5.4 Restarting Services

5.3 Activating the Diversion in ISDN

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to ISDN/Services.
  2. In the Services Configuration table, set Facility Services to Enable.
  3. Click on Apply.

Result

Next Step

5.4 Restarting Services

5.4 Restarting Services

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to System/Services.
  2. In the restart required services table, click restart required services.

6 Copyright Notice

Copyright © 2018 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.