This feature is supported in a SIP to ISDN or ISDN to SIP scenario.
2 Standards Supported
On the ISDN side, the standard supported is ETS 300 207: Call Diversion and Call
Rerouting.This feature is not available on NI2 and QSIG signaling protocols.
In SIP, the SIP gateway supports RFC 5806 Diversion Indication in SIP in received and
sent INVITEs, as well as in 302messages.
A SIP Diversion header is received and sent in SIP INVITEs messages as well as in 302
Moved Temporarily messages.
When receiving an INVITE or a 302 message with a Diversion header, an ISDN Facility message
will be sent with the information contained in the Diversion header.
The following diversion reasons (taken from RFC 5806) are supported in the SIP message:
Here is an example for a 3xx message with a Diversion header:
A Diversion ISDN message is received or sent in an IE Facility
When receiving a Diversion ISDN message, a Diversion header will be added to the INVITE or the
302 Moved Temporarily SIP message.
The following Diverting properties can be modified or used as in Routes or Mapping in the Call
- Last/Original Diverting Reason
- Last/Original Diverting E164
- Last/Original Diverting Party Number Type
- Last/Original Diverting Public Type of Number
- Last/Original Diverting Private Type of Number
- Last/Original Diverting Number Presentation
5.2 Activating the Diversion Feature in SIP
5.3 Activating the Diversion in ISDN
For better performances, it is recommended to use the latest available version of
Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.
You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit.
- In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface.
- If your computer is connected to the Ethernet port, commonly used to be
connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use
the 192.168.0.10 IP address.
- If your Mediatrix unit is configured to use a DHCP server with IPv4, use
the provided DHCP server IP address.
- Enter public as your username and leave the password field empty.
The public username account has administrator rights.
You can also use admin as a username and administrator as password.
- Click Login.
The Information page of
the Web interface is displayed.
5.4 Restarting Services
- Go to SIP/Misc.
- In the Diversion table, set the Method of all gateways to Diversion Header.
- Click Apply.
- Click Apply.
5.4 Restarting Services
- Go to ISDN/Services.
- In the Services Configuration table, set Facility Services to Enable.
- Click on Apply.
- Go to System/Services.
- In the restart required services table, click restart required services.
Mediatrix units are supplied with an exhaustive set of documentation.
Mediatrix user documentation is available on the
Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:
- Release notes: Generated at each GA release, this document includes the known and
solved issues of the software. It also outlines the changes and the new features the release
- Configuration notes: These documents are created to facilitate the configuration of a
specific use case. They address a configuration aspect we consider that most users will need to
perform. However, in some cases, a configuration note is created after receiving a question
from a customer. They provide standard step-by-step procedures detailing the values of the
parameters to use. They provide a means of validation and present some conceptual information.
The configuration notes are specifically created to guide the user through an aspect of the
- Technical bulletins: These documents are created to facilitate the configuration of a
specific technical action, such as performing a firmware upgrade.
- Hardware installation guide: They provide the detailed procedure on how to safely and
adequately install the unit. It provides information on card installation, cable connections,
and how to access for the first time the Management interface.
- User guide: The user guide explains how to customise to your needs the configuration
of the unit. Although this document is task oriented, it provides conceptual information to
help the user understand the purpose and impact of each task. The User Guide will provide
information such as where and how TR-069 can be configured in the Management Interface,
how to set firewalls, or how to use the CLI to configure parameters that are not available in
the Management Interface.
- Reference guide: This exhaustive document has been created for advanced users. It
includes a description of all the parameters used by all the services of the Mediatrix units.
You will find, for example, scripts to configure a specific parameter, notification messages
sent by a service, or an action description used to create Rulesets. This document includes
reference information such as a dictionary, and it does not include any step-by-step
If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.
Copyright © 2018 Media5 Corporation.
This document contains information that is proprietary to Media5 Corporation.
Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.
This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.
Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or