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2018-08-16

For Sentinel and Mediatrix 3000

v. 43.0.1125


1 Information to Know Before Starting

Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps.

Note

These configuration notes can be successfully executed, provided your unit is using the Factory default settings.

Information Value Used in Step
IP address used by your Mediatrix unit to communicate with the Management Interface.
  • If your computer is connected to the Ethernet port meant to be connected to the Local Area Network (LAN), i.e. Eth2 on most devices.
USE this value 192.168.0.10 Logging on to the Mediatrix Unit Web Interface
  • If your Mediatrix unit is configured to use a DHCP server, use the DHCP server- provided IP address.
Logging on to the Mediatrix Unit Web Interface
  • If your Mediatrix unit is configured to use the IPv6 Link Local.
Locate the IP Link Local label underneath your Mediatrix unit. Logging on to the Mediatrix Unit Web Interface
LAN Static IP address as defined in your network address range. Configuring the Uplink Network Interface
IP address of each DNS server. Configuring the Domain Name Server (DNS)
IP address of each SNTP server. Configuring the SNTP Server
Static Default Router IP address of the Uplink Network Interface. Configuring the Default Gateway to a Static IP Address
Public IP address of the main office NAT/FW. Configuring the uplink_s Signaling Interface and Configuring the uplink_m Media Interface
IP address or FQDN of the service provider. Configuring the wan_ip_trunk_ca Call Agent
IP address of the secondary service provider. Configuring the secondary_ip_trunk_ca Call Agent
IP address of the IP PBX. Configuring the lan_ip_pbx_ca Call Agent
Sip credentials (username, password and IP address of registrar) Configuring a Registration Agent

2 Dual Trunk Survivability

Dual Trunk Survivability is used for failover/survivability scenarios. This use case describes the configuration of Dual Trunk Survivability with the Mediatrix unit located in the LAN. It allows the connection od a local PBX to a SIP service provider using an SBC, through the corporate firewall. . When Dual Trunk survivability is configured it implies that:

  • The Mediatrix unit is setup as a Demarcation point.
  • When the primary SIP trunk fails, calls go through the secondary SIP trunk.
  • The Mediatrix unit may or may not register to the SIP trunk.
  • In fallback situations, when the primary trunk comes back online, the Mediatrix unit must wait for a REGISTER to go through before sending the calls to the primary trunk.
  • The Mediatrix unit is located in the LAN, behind a Near-End NAT.


2.1 Getting Started

Steps

  1. Make sure the WAN network interface (either WAN, ETH1, Ethernet, Network, or ETH5 depending on your model) of your Mediatrix unit is connected to the network.
  2. Make sure the second Ethernet connector (either LAN, ETH2, or Computer depending on your model) of your Mediatrix unit is connected to the computer.
  3. Log on to the Mediatrix unit Web interface.

    Note

    If you are using your Mediatrix unit for the first time, refer to its Mediatrix unit Quick Start guide.

Next Step

2.2 Logging on to the Mediatrix Unit Web Interface

2.2 Logging on to the Mediatrix Unit Web Interface

Context

For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.

Note

You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit.

Steps

  1. In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface.
    • If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the 192.168.0.10 IP address.
    • If your Mediatrix unit is configured to use a DHCP server with IPv4, use the provided DHCP server IP address.
  2. Enter public as your username and leave the password field empty.

    Note

    The public username account has administrator rights.

    Note

    You can also use admin as a username and administrator as password.

  3. Click Login.

Result

The Information page of the Web interface is displayed.

Next Step

2.3 Configuring the Uplink Network Interface

2.3 Configuring the Uplink Network Interface

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Network/Interfaces.
  2. In the Network Interface Configuration table, from the Link selection list located next to Uplink, leave the default value.
  3. From the Type selection list, select IpStatic (IPv4 Static).

    Note

    The Uplink Network Interface must be set with a fixed public IP address for the NAT/router to be able to do port-forwarding to the unit. It will also be easier for the PBX to communicate with the unit if the address is static.

  4. In the Static IP Address field enter the LAN static IP address.
  5. From the Activation selection list, select Enable.
  6. Click Apply to apply all changes to the configuration.

    Note

    Once the changes are applied, the connection with the unit might be lost. You may need to reconnect to the web page using the new address.

Result

The unit can be reached (via the Web) with the Static Address.

Next Step

2.4 Configuring the Default Gateway to a Static IP Address

2.3.1 Link Default Values for the Uplink Network Interface

Unit Type Link Default Value
Sentinel 400 eth1
Sentinel 100 eth1
Mediatrix G7 eth1
Mediatrix S7 eth1
Mediatrix C7 series eth1
Mediatrix 3000 eth5
Mediatrix 4104 eth1/eth
Mediatrix 4108/16/24 eth1
Mediatrix 4102 Wan
Mediatrix 4400 series eth1
Mediatrix LP series eth1
Mediatrix 4108 IPPBX eth1

2.4 Configuring the Default Gateway to a Static IP Address

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Network/Host.
  2. In the Default Gateway Configuration table, from the IPv4/Configuration Source selection list, select Static.
  3. In the IPv4/Default Gateway field, enter the IP address used as the Static Default Router for the Uplink Network Interface.
  4. Click Apply.

Result

Next Step

2.5 Configuring the Domain Name Server (DNS)

2.5 Configuring the Domain Name Server (DNS)

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Network/Host.
  2. In the DNS Configuration table, form the Configuration Source selection list, select Static.
  3. For each DNS used, enter the IP address of the DNS.
  4. Click Apply.

Result

Next Step

2.6 Configuring the SNTP Server

2.6 Configuring the SNTP Server

Before You Start

Make sure there is an SNTP server available.

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Network/Host.
  2. In the SNTP Configuration table, from the Configuration Source selection list, select Static.
  3. Provide an IP address or domain name and port numbers for each SNTP server you are using.
  4. If necessary, change the displayed default value of the Synchronisation Period.
  5. If necessary, change the displayed default value of the Synchronisation Period on Error.
  6. Click Apply.

Result

The SNTP host name and port will be displayed in the Host Status table under Network/Status.

Next Step

2.7 Configuring the uplink_s Signaling Interface

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SBC/Configuration.
  2. In the Signaling Interface Configuration table, from the Network selection list located next to uplink_s, select Uplink.

    Note

    The Network Interfaces displayed in the Network column, are created under the Network/Interfaces page.

  3. In the Port field, enter 5060.
  4. In the Public Address field, indicate the main office NAT/FW public IP Address.
  5. Click Save.
  6. Click Apply to apply all changes to the configuration.
  7. Click restart required services, located at the top of the page.

Result

The Signaling Interface will be available when configuring a Call Agent, in the Configure Call Agent page in the Signaling Interface selection list.

Next Step

2.8 Configuring the uplink_m Media Interface

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SBC/Configuration.
  2. In the Media Interface Configuration table, from the Network selection list located next to uplink_m, select Uplink.

    Note

    The Network Interfaces displayed in the Network column, are created under Network/Interfaces page.

  3. In the Public Address field, enter the main office NAT/FW public IP address.
  4. In the Port Range field, set the port range (20000-20999).
  5. Click Save.
  6. Click Apply to apply all changes to the configuration.
  7. Click restart required services, located at the top of the page.

Result

The Media Interface will be available when configuring a call agent, in the Configure Call Agent page, in the Media Interface selection list.

Next Step

2.9 Configuring the Office NAT-FW

2.9 Configuring the Office NAT-FW

Context

This procedure is executed on the device that is used as the NAT/FW.

Steps

  1. Set port forwarding on the public IP address for UDP/UTC protocols port 5060 to the Mediatrix unit's IP address on port 5060.

    Note

    This allows the connection to the Mediatrix unit uplink_s Signaling Interface.

  2. Set port forwarding on the public IP address for UDP port 20000-20999 to the Mediatrix unit's IP address on port 20000-20999.

    Note

    This allows the connection to the Mediatrix unit uplink_m Media Interface.

  3. Allow connections from the service provider's IP address to port 5060 and ports 20000-20999.

Next Step

2.10 Configuring the wan_ip_trunk_ca Call Agent

2.10 Configuring the wan_ip_trunk_ca Call Agent

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SBC/Configuration.
  2. Select the Enable check box, located next to wan_ip_trunk_ca.
  3. In the Call Agent Configuration table, click next to wan_ip_trunk_ca.
  4. In the Configure Call Agent table, complete the following fields:
    1. From the Signaling Interface selection list, select uplink_s.
    2. From the Media Interface selection list, select uplink_m.
    3. Set the Peer Host to the IP address of the service provider server or FQDN.
  5. Set the Keep-Alive Interval field to 30.
  6. Set the Blacklisting Duration to 60.
  7. Click Save.
  8. Click Apply to apply all changes to the configuration.

Result

No will be displayed in the Config. Modified field, indicating that the configuration that was modified is now applied to the system. When the Mediatrix SBC will use the selected Call Agent for a communication, the selected parameters will be applied.

Next Step

2.11 Configuring the secondary_ip_trunk_ca Call Agent

2.11 Configuring the secondary_ip_trunk_ca Call Agent

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SBC/Configuration.
  2. Select the Enable check box, located next to secondary_ip_trunk_ca.
  3. In the Call Agent Configuration table, click next to secondary_ip_trunk_ca.
  4. In the Configure Call Agent table, complete the following fields:
    1. From the Signaling Interface selection list, select uplink_s.
    2. From the Media Interface selection list, select uplink_m.
    3. Set the Peer Host to the IP address of the secondary service provider server.
  5. Click Save.
  6. Click Apply to apply all changes to the configuration.

Result

No will be displayed in the Config. Modified field, indicating that the configuration that was modified is now applied to the system. When the Mediatrix SBC will use the selected Call Agent for a communication, the selected parameters will be applied.

Next Step

2.12 Configuring the lan_ip_pbx_ca Call Agent

2.12 Configuring the lan_ip_pbx_ca Call Agent

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SBC/Configuration.
  2. Select the Enable check box located next to lan_ip_pbx_ca.
  3. In the Call Agent Configuration table, click next to lan_ip_pbx_ca.
  4. In the Configure Call Agent table, complete the fields as follows:
    1. From the Signaling Interface selection list, select uplink_s.
    2. From the Media Interface selection list, select uplink_m.
    3. Set the Peer Host to IP address of the IP PBX.
  5. Click Save.
  6. Click Apply to apply all changes to the configuration.

Result

No will be displayed in the Config. Modified field, indicating that the configuration that was modified is now applied to the system. When the Mediatrix SBC will use the selected Call Agent for a communication, the selected parameters will be applied.

Next Step

2.13 Configuring a Registration Agent

2.13 Configuring a Registration Agent

Context

Note

This procedure is only necessary if your Mediatrix unit registers to the service provider.

Steps

  1. Go to SBC/Registration.
  2. In the Registration Agent Configuration table, click .

    Note

    A new line of fields is added.

  3. Complete the User Name, Friendly Name, and Domain parameters fields according to the service provider's requirements.
  4. In the Contact field, enter credentials to register against the service provider. Format must be sip:user@public_IP Address or sip:public_IP Address or sips:user@public_IP_Address:sip listening port;uri-parameters of the unit.
  5. If necessary, repeat step 2 to step 4 if you are using more than one service provider.
  6. Click Apply.

Result

Next Step

2.14 Importing Rulesets

2.14 Importing Rulesets

Before You Start

Rulesets must be imported. The latest Ruleset package can be found on the Media5 Support Portal (you will be required to supply a user name and password).

Context

This procedure is valid for Call Agent and Routing Rulesets.

Steps

  1. Go to Management/File.

    Note

    Required Rulesets depend on the scenario being configured. Refer to the Call Agent and Routing Ruleset sections of the configuration notes for details on Rulesets needed to complete the configuration.

    Note

    Step 2 is only required when importing the first Ruleset and if you are not using a secure connexion to access the Management Interface (http://).

  2. Click Activate unsecure file transfer through web browser.
  3. From the Path field, select sbc/rulesets/.
  4. Click Browse, and navigate to the Ruleset you wish to import.

    Note

    Ruleset file extension must be *.crs for Call Agent Rulesets or *.rrs for Routing Rulesets.

  5. Click Import.

Result

The imported Ruleset will appear in the Internal files table, with the selected path in front of the name. The Ruleset will be available in the tables of the SBC/Rulesets page.

Next Step

2.15 Associating Call Agent Rulesets to a Call Agent

2.15 Associating Call Agent Rulesets to a Call Agent

Before You Start

Steps

  1. Go to SBC/Configuration.

    Note

    Refer to the Call Agents section to identify which Rulesets are associated with the Call Agents used in this Use Case.

  2. From the Call Agent Configuration table, click located on the same row as the Call Agent to which you wish to associate a Ruleset.
  3. In the Call Agent Rulesets table, click .
  4. From the Name selection list, select a Ruleset.
  5. To add other Rulesets, click .
  6. Click Save.
  7. In the Configure Call Agent page, click Save.
  8. Click Apply to apply all changes to the configuration.

Result

Next Step

2.16 Associating Routing Rulesets to Your Configuration

2.15.1 Call Agent Rulesets

secondary_ip_trunk_ca Call Agent.

wan_ip_trunk_ca Call Agent.


2.16 Associating Routing Rulesets to Your Configuration

Before You Start

Importing Rulesets must be completed for Routing Rulesets to be available.

Steps

  1. Go to SBC/Configuration
  2. In the Routing Rulesets table, from the Name selection list, select the Routing Ruleset you wish to apply to the configuration.

    Note

    Refer to the Routing Rulesets section to identify the Rulesets that apply to this Use Case.

  3. If necessary, in the Parameters field enter the required parameters.
  4. Click .
  5. Repeat steps 2 and 3 for each Routing Ruleset you wish to associate to your configuration.
  6. Click Save.
  7. Click Apply to apply all changes to the configuration.

Result

Next Step

2.17 Configuring the IP PBX

2.16.1 Routing Rulesets

If the Mediatrix SBC Registers to the Service Provider, select the Ruleset according to the service provider that requires registration.

2.17 Configuring the IP PBX

Context

The IP PBX server is configured with the IP address and port of the Mediatrix SBC lan1_s Signaling Interface. The Mediatrix unit must be configured in the PBX as a SIP Trunk.

Steps

  1. Configure the PSTN phone number(s) to be forwarded to the PBX's IVR.

Next Step

2.18 Configuring Your Main Office Phones

2.18 Configuring Your Main Office Phones

Steps

  1. Set the SIP server, username and password according to the IP PBX configuration.

    Note

    These phones do not use the Mediatrix unit to communicate with the PBX.

  2. Make a call from the PSTN to the Lan.
  3. Make a call from the Lan to the PSTN.

Result

The call signal should be routed from the PSTN to the Lan, and vice-versa. At this point, the configuration of this use case is completed. Under SBC/Registration, in the Registration Cache table, a value should be displayed in the AoR field.

3 Available Documentation

For more details, refer to the Mediatrix Documentation .

4 Copyright Notice

Copyright © 2018 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.