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2018-08-16

For All Mediatrix Units except the Mediatrix 4102

v. 43.0.1125


1 Enabling the Automatic Diagnostic Log Dump

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to System/Diagnostic.
  2. In the Diagnostic Log Configuration table, select Enable.
  3. Click Apply.

Result

If the unit unexpectedly closes, the diagnostic logs will be automatically generated in an *.tgz file, available under Management/File in the Internal files table.

2 Manually Starting a Diagnostic Log Dump

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to System/Diagnostic.
  2. In the Diagnostic Log Configuration table, select Dump Now.

Result

The diagnostic logs will be generated in an *.tgz file, available under the Management/File, in the Internal files table.

3 Available Documentation

For more details, refer to the Mediatrix Documentation .

4 Copyright Notice

Copyright © 2018 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.