Top
Administrative State of Unit
The administrator can disable the use of specific endpoints or all endpoints of a unit through the administrative state configuration. It is also possible to select the initial endpoint state to be applied on unit start-up.
Disabling endpoints of a unit can be useful for example:
- in a multi-tenant environment, if a tenant stops its service subscription, the administrator can lock the unit so the FXS port can give either a fast busy tone or no tone to signal the line is decommissioned. Then later the administrator can send a technician on site to re-wire and make the port available to another tenant.
- if a user does not pay his service, the administrator can simply lock the endpoint.
- to prevent calls during unit maintenance
Note: Locking an endpoint also removes SIP registration from the endpoint prohibiting calls from
and to the endpoint.
Top
Basic Tasks
Locking All Unit Endpoints - Gracefully
Steps
- Go to System/Endpoints.
- In the Unit States table, from the Action selection list, choose Lock.
Result
New calls can no longer be sent or received.- If the state of the unit is Idle or Idle Unusable, the unit is locked right away.
- If the unit is either Busy or Active, the unit will be
locked only when it will become Idle.
Top
Locking All Unit Endpoints - Immediately
Steps
- Go to System/Endpoints.
- In the Unit States table, from the Action selection list, choose Force Lock.
Result
All telephone lines of the unit are locked immediately even if there are calls in
progress, in which case the call will be immediately terminated (BYE sent to the SIP
peer and end-of-call tone played to the endpoint). Locking all unit endpoints prevents
any call activities. Top
Unlocking All Unit Endpoints
Steps
- Go to System/Endpoints.
- In the Unit States table, from the Action selection list, choose Unlock.
Result
The unit becomes available for use.Top
Locking an Endpoint - Gracefully
Steps
- Go to System/Endpoints.
- In the Endpoint States table, from the Action selection list of an endpoint, choose Lock.
Result
The endpoint will no longer be able to send or receive a call. - If the state of the endpoint is Idle or Idle Unusable, the endpoint is locked right away.
- If the endpoint is either Busy or Active, the endpoint will be
locked only when the unit will become in Idle.
Top
Locking an Endpoint- Immediately
Steps
- Go to System/Endpoints.
- In the Endpoint States table, from the Action selection list of an endpoint, choose Force Lock.
Result
All activities of the endpoint are stopped immediately, even if there are calls in
progress, in which case the call will be immediately terminated (BYE sent to the SIP
peer and end-of-call tone played to the endpoint).Top
Unlocking an Endpoint
Steps
- Go to System/Endpoints.
- In the Endpoint States table, from the Action selection list of an endpoint, choose Unlock.
Result
The endpoint becomes available for use.Top
Setting the Endpoint Behavior after a Unit Restart
Steps
- Go to System/Endpoints.
- In the Endpoint States table, from the Initial Administrative selection list of an endpoint, choose Lock or Unlock.
Result
- If the Initial Administrative selection list is set to Lock, when the unit restarts, the endpoint will remain locked, therefore unusable.
- If the Initial Administrative selection list is set to Unlocked, when the unit restarts, the endpoint will become usable.
Top
Disabling the Unit Endpoints when No Gateways are Ready
Steps
- Go to System/Endpoints.
- In the Administration table, select Enable next to Disable Unit (All Endpoints) when No Gateways Are In State Ready .
Result
The unit will be disabled, i.e. unusable, if none of the SIP gateways are ready to
be used. As soon as a SIP gateway becomes ready, the unit will be enabled.
Top
Shutting Down Endpoint if in Idle-Unusable State
Steps
Result
When an endpoint usage state becomes Idle-unusable whatever the
value of its operational state, the endpoint remains physically up but the calls are
denied.Top
Disabling All Gateways when Trunk Lines are Down
Steps
Result
When all E1 or T1 telephony lines are down, all SIP gateways will be stopped. All
SIP gateways will be started when at least one E1T1 line is up.Top
Advanced Parameters
Advanced System/Endpoints Parameters
Although the services can be configured in great part in the Web browser, some aspects of
the configuration can only be completed with the Configuration parameters by :
- using a MIB browser
- using the CLI
- creating a configuration script containing the configuration parameters
For more details on the following advanced parameters, refer to the DGW Configuration Guide - Reference Guide published on the Media5 Documentation Portal.
Setting the toggle delay to disable the SIP gateways when trunk lines are down
EpAdm.DisableSipGatewaysWhenTrunkLinesDownToggleDelaySetting the Behavior of the unit While in Shutting Down State
EpAdm.BehaviorWhileInUnitShuttingDownStateTop
Online Help
If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.
Top
DGW Documentation
Mediatrix devices are supplied with an exhaustive set of documentation.
Mediatrix user documentation is available on the Media5 Documentation Portal.
Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:
- Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
- Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
- Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
- Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
- User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
- Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.
Top
Copyright Notice
Copyright © 2023 Media5 Corporation.
This document contains information that is proprietary to Media5 Corporation.
Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.
This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.
Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.