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File Manager

The DGW file manager allows for the importation of data files used by DGW.

When a DGW Mediatrix unit is purchased, several preset files are already present in the Internal files table (Management/File). these can be the default rulesets, a configuration script, etc.

However, it is possible to import and export files (for example to import the configuration scripts that are applied on similar units).
Note: The file manager is not available on the Mediatrix 4102S
The file manager system supports the importation and exportation of the following types of files:
Path Type of File Platforms
moh/ MP3 files for Music On Hold (MOH) All except the Mediatrix 4102S
conf/ Configuration scripts and backup files All except the Mediatrix 4102S
sbc/rulesets/ Session Border Controller rulesets Sentinel 100 and 400
vm/drives/ Virtual Machine images Sentinel 400
vm/images/ Bootable ISO images Sentinel 400
The file manager system supports the exportation only of the following types of files:
Path Type of File Platforms
nlm/diag Log files generated by System/Diagnostic (Nlm service) All except the Mediatrix 4102S
nlm/logs Notification files generated by System/Event Log (Nlm service) All except the Mediatrix 4102S and Mediatrix C7 Series
nlm/pcaptures Network capture files generated by System/Packet Capture (Nlm service) All except the Mediatrix 4102S
sbc/logs SIP/RTP traffic logged by the Log received traffic action in Call Agent Rulesets (Sbc service) Sentinel 100 and 400
It is possible to import a file either by using an URL or through a Web browser.
Note: Media5 strongly recommends to use an HTTPS access.

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Large Files - Important Information

Remember, when importing a very large file:
  • Closing the unit Web page will stop the transfer.
  • Web Browsers do not always display a progress indicator, be cautious not to accidentally abort the file transfer.
  • Transfer speed depends on connection speed, therefore transfer can take several minutes.
  • Free disk space in computer must be at least equivalent to the size of the imported file.
  • Anti-virus programs sometimes abort large file transfers; consider closing it.

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Basic Tasks

Importing a File to the Unit File Management System

Before you begin
This option is not available on the Mediatrix 4102S.
Steps
  1. Go to Management/File.
  2. In the Import File Through URL table, from the Destination selection list, select .
    • moh/ for an MP3 file for Music On Hold (MOH)
    • conf/ for configuration scripts and backup files
    • sbc/rulesets/ for rulesets (for Sentinel units only)
    • vm/drives/ for bootable ISO images (for Sentinel 400 units only)
    • vm/images/ for virtual machine images and configuration files (for Sentinel 400 units only)
  3. In the URL field, enter the url where the file is located (supports HTTP/HTTPS/TFTP/FTP).
  4. Enter a username and Password.
  5. Click Import.
    Note: A factory reset will remove the file from the Internal files table.
Result


The imported file will appear in the Internal files table, under Management/File


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Importing a File Through a Web Browser

Before you begin
This option is not available on the Mediatrix 4102S.
Steps
  1. Go to Management/File.
  2. If you are not using HTTPS, click Activate unsecure file importation from the Web browser located at the top of the page.
  3. In the Import File Through Web Browser table, from the Path drop-down list, select .
    • moh/ for an MP3 file for Music On Hold (MOH)
    • conf/ for configuration scripts and backup files
    • sbc/rulesets/ for rulesets (for Sentinel units only)
    • vm/drives/ for bootable ISO images (for Sentinel 400 units only)
    • vm/images/ for virtual machine images and configuration files (for Sentinel 400 units only)
  4. Click Browse, and locate the file.
  5. Click Import.
Result


The imported file will appear in the Internal files table, under Management/File


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Deleting a File from DGW

Before you begin
This option is not available on the Mediatrix 4102S.
Steps
  1. In the Web interface of DGW, go to Management/File.
  2. Click located on the same line of the file you wish to remove.
  3. Click OK.
  4. A message will be displayed asking: Are you sure you want to delete this file?, click OK.
Result
The file will no longer appear in the table.


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Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.


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DGW Documentation

Mediatrix devices are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Media5 Documentation Portal.

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.

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Copyright Notice

Copyright © 2023 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.