Virtual Machine (VM) Installation

Important information before start

Before proceeding with the 3cx installation on the VM, please make sure you have uploaded the iso image or you have a bootable USB with the image, and that you have followed one of this documentations. This technical bulletin assumes that you have succesfully completed one of the following procedures published on the Media5 Documentation Portal.
The technical bulletin has been created using a Sentinel400 with 2GB RAM and 15GB SDD on version Dgw 44.0.1535. The 3CX version is 16, Debian based. The iso used is: debian-amd64-netinst-3cx.iso.


Installing the 3cx PBX on the Virtual Machine

  1. When the VM is first created, it is in the Stopped state.

    • Set the VNC ID accordingly (you can leave it to 0)
    • Set USB to All
    • Set Startup toAuto if you want to start up the VM as soon as the Sentinel is started.
    • Click Play to start the VM.
  2. Connect using the VNC client to the IP address of the network port with virtual switch enabled.

    • The VNC Port number is 5900+VNC_ID, in our example, VNC_ID is 0. Depending on the VNC client, you will have to use 5090 or 0.
    • Supported VNC Clients are: VNC for Chrome, UltraVNC, TightVNC, VNC Viewer.
  3. Start the installation by configuring the 3cx network (hostname and domain name)

  4. Set the language, location, clock settings, users, and passwords.

  5. Configure the disk partitioning and confirm the changes to start the installation.

  6. Once the installation is completed, in this case it took more than 30 minutes, please be patient, you will be prompt with the question how you would like to configure the PBX. Select option 1 and you should be given the 3CX IP.

    Note: By default, port 5015 is used for HTTP, 5001 is used for HTTPS
  7. Once logged into the web interface, you will have to select the installation type

    • Create new install of the 3cx system
    • Restore an existing backup configuration
    • Upload a configuration setup file
  8. Follow the on-screen instructions for the inital setup and the 3CX Web interface will appear.



Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.


DGW Documentation

Mediatrix devices are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Media5 Documentation Portal.

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.


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