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2018-08-16

Mediatrix 4400

v. 43.0.1125


1 Mediatrix 4400 Digital Gateway ISDN Telephones

This document outlines the configuration steps to set up one Mediatrix 4402 digital gateway to provide voice over IP (VoIP) connectivity to ISDN telephones in a corporate network environment.

The Mediatrix 4402 is used to connect the ISDN telephones to an existing VoIP network. The configuration starts with the Mediatrix 4402 default configuration, but can be easily customized for the 4404 and 4401. From now on, the device will be referred to as the Mediatrix 4400.

The steps described in the following pages will show you how to setup the Mediatrix unit so it can:

  • Receive calls from the ISDN phones and route them to a remote branch through the VoIP network (e.g. from Office A to Office B)
    • A user from Office A picks up an ISDN phone and dials a number.
    • The Mediatrix 4400 forwards the call to the appropriate Mediatrix 1102.
    • The Mediatrix 1102 makes the appropriate analog phone ring.
    • A user in Office B picks up the analog phone and the call is established.
  • Receive calls from remote branches through the VoIP network and route them on one of the local branch's ISDN phones (e.g. from Office B to Office A)
    • A user from Office B picks up an analog phone and dials a number.
    • The appropriate Mediatrix 1102 routes the call to the Mediatrix 4400.
    • The Mediatrix 4400 decides to which ISDN BRI interface route this call (based on dialled number).
    • The appropriate ISDN phone rings.
    • A user from Office A picks up the ISDN phone and the call is established.


2 Requirements

  • The phone numbers of the ISDN phones in Office A correspond to registered users in the SIP server (without authentication).
  • The Office B setup is functional, and the SIP users are correctly registered to the SIP server.

3 Configuration of the Mediatrix 4400 Digital Gateway


3.1 Connecting the Mediatrix Unit Using a DHCP Server

Before You Start

  • Make sure that your network connection is working.
  • You must use an IPv4 Network.
  • The IPv4 Network must have a DHCP server.
  • If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs, then use the Connecting the Mediatrix Unit Using a Static IP address procedure.

Steps

  1. Wear an ESD wrist strap, ensuring it makes good contact with your bare skin.
  2. Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack).
  3. Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF.
  4. Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet.
  5. Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH1WAN connector of the Mediatrix unit.
  6. Connect the other end of the cable to a router/switch connected to your Network.
  7. Validate the installation.
  8. Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker

    Note

    When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.

  9. If you have an FXS port, dial *#*0 to get the IP address or consult the DHCP server's logs to find out your IP address.

Result

The Power LED on the unit will be flashing when the unit performs a DHCP server query. It will become solid once it successfully gets an IP address from the DHCP server. At this point, you can now use the DHCP IP address to access your unit's management interface.

Next Step

3.3 Logging on to the Mediatrix Unit Web Interface

3.2 Connecting the Mediatrix Unit Using a Static IP address

Before You Start

  • Your computer must be set to use the 192.168.0.11 private IP address on subnet 255.255.255.0.
  • You must use an IPv4 Network.
  • Make sure that your network connection is working.

Steps

  1. Wear an ESD wrist strap, ensuring it makes good contact with your bare skin.
  2. Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded equipment rack).
  3. Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF.
  4. Make sure the provided external Power Adaptor is connected to the DC connector of the Mediatrix unit and in an appropriate AC electrical outlet.
  5. Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH2LAN Ethernet connector of the Mediatrix unit.
  6. Connect the other end of the cable into your PC.
  7. Validate the installation.
  8. Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit breaker.

    Note

    When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.

Result

You can now use the 192.168.0.10 IP address to access your unit's management interface.

Next Step

3.3 Logging on to the Mediatrix Unit Web Interface

3.3 Logging on to the Mediatrix Unit Web Interface

Context

For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.

Note

You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit.

Steps

  1. In your Web browser, enter the IP address used by your Mediatrix unit to communicate with the Web interface.
    • If your computer is connected to the Ethernet port, commonly used to be connected to the Local Area Network (LAN), i.e. ETH2 on most devices, use the 192.168.0.10 IP address.
    • If your Mediatrix unit is configured to use a DHCP server with IPv4, use the provided DHCP server IP address.
  2. Enter public as your username and leave the password field empty.

    Note

    The public username account has administrator rights.

    Note

    You can also use admin as a username and administrator as password.

  3. Click Login.

Result

The Information page of the Web interface is displayed.

Next Step

3.4 Configuring the Default Servers

3.4 Configuring the Default Servers

Before You Start

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Context

In some instances, the configuration of the default servers may already be completed.

Steps

  1. Go to SIP/Servers.
  2. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway.
  3. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway.
  4. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed.
  5. Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value.

    Note

    Setting the address to 0.0.0.0:0 or leaving the field empty disables the outbound proxy host.

  6. Click Apply.
  7. Located at the top of the page, click restart required services.

Result

Next Step

3.5 Registering a Unit to All Gateways

3.5 Registering a Unit to All Gateways

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Registrations.
  2. In the Unit Registration table, enter in the User Name, a username to uniquely identify the user in the domain.
  3. From the Gateway Name selection list, choose All.
  4. Click Apply and Refresh.
  5. Click restart required services located at the top of the page.

Result

The information will be displayed in the Unit Registration Status table.

Next Step

3.6 Configuring ISDN

3.6 Configuring ISDN

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to ISDN/Primary Rate Interface.
  2. From the Select Interface dropbox, select the interface for which you want to make modifications.

    Note

    Depending on the Mediatrix model, there may several interfaces.

  3. In the Interface Configuration table, set the Endpoint Type to NT.
  4. Leave all the other parameters to their default values.
  5. Click Apply.
  6. Repeat the tasks 2 to 5 for each interfaces.

Next Step

3.7 Restarting Services

3.7 Restarting Services

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to System/Services.
  2. In the restart required services table, click restart required services.

Next Step

3.8 Creating a Route From Sip-default to ISDN

3.8 Creating a Route From Sip-default to ISDN

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Call Router > Route Config.
  2. In the Routes table
    • click located on the same row as an existing route to add a route above or,
    • click located at the bottom of the table to add a route at the end of the table.
  3. Set the Sources field to sip-default.
  4. Set the Destination field to isdn-Bri1.
  5. Set the Criteria Property field to Called E164.
  6. Using the dropbox, set the Criteria Rule to correspond to your situation.

    Note

    This route forwards all incoming SIP calls to the ISDN BR1 interface if the dialed number (E164) starts with the digit you configured in the Criteria Rule field.

  7. Click Save.
  8. Repeat the tasks 2 to 7 to create an additional route from sip-default to isdn-Bri2.

Result

Next Step

3.9 Creating a Route From ISDN to SipDefault

3.9 Creating a Route From ISDN to SipDefault

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Call Router > Route Config.
  2. In the Routes table
    • click located on the same row as an existing route to add a route above or,
    • click located at the bottom of the table to add a route at the end of the table.
  3. Set the Sources field to isdn-Bri1.
  4. Set the Destination field to sip-default.
  5. Leave the other fields empty.
  6. Click on Save.
  7. Repeat the tasks 2 to 7 for the routes.

Result

Next Step

4.1 Performing a Basic Call - Scenario A

4 Validation


4.1 Performing a Basic Call - Scenario A

Steps

  1. Pickup Phone A .
  2. Dial Phone B's number.
  3. Phone B rings
  4. Pickup Phone B.

Result

The call is established.

Next Step

4.2 Performing a Basic Call - Scenario B

4.2 Performing a Basic Call - Scenario B

Steps

  1. Pickup Phone B.
  2. Dial Phone A's number..
  3. Phone A rings.
  4. Pickup Phone A..

Result

The call is established.

5 Product Disposal Instructions

This symbol indicates that the product is classified as electrical or electronic equipment and should not be disposed of along with commercial or household waste at the end of its working life. For appropriate disposal and recycling instructions, contact your local Media5 Corporation provider.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best available recovery and recycling techniques.


6 Documentation

Mediatrix units are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Documentation Portal .

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:

  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.


7 Copyright Notice

Copyright © 2018 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.