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2018-05-11

All Mediatrix units

v. 42.1.857


1 Information to Know Before Starting

Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps.

Note

These configuration notes can be successfully executed, provided your unit is using the Factory default settings.

Information Value Used in Step
IP address or FQDN of the SIP Registrar Host Configuring the Default Servers
IP address or FQDN of the Proxy Host Configuring the Default Servers
IP address or FQDN of the SIP Proxy Host of Messaging Server Host(if required) Configuring the Default Servers
IP address or FQDN of the server for the fallback gateway Assigning a Specific Registrar Server to the Fallback Gateway , Assigning a Specific Proxy Server to the Fallback Gateway and Configuring the Keep Alive Feature for Second SIP Gateway Fallback

2 Requirements

  • Network configuration (default router, DNS server, etc.)
  • Factory default settings

3 Second SIP Gateway Fallback

This scenario describes how to use the Mediatrix units' multiple SIP gateways, keep alive and call routing features in order to set a fallback scenario to a secondary SIP gateway when the primary SIP gateway is down.


4 SIP Configuration


4.1 Adding the Fallback Gateway

Before You Start

When using the trunk SIP gateway type, the Mediatrix unit may require a SIP gateway username and password. These need to be obtained from your SIP server administrator.

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Gateways.
  2. In the Gateway Configuration table, in the Name field, enter fallback.
  3. Click .
  4. Complete the fields as follows:
    • From the Type selection list, select Trunk
    • From the Signaling Network selection list, select Uplink
    • In the Port field, enter 5061
    • In the Secure Port port field, enter 5067
  5. Click Apply.
  6. Click restart required services located at the top of the page.

Result

The fallback gateway will be available under the SIP/Servers page.

Next Step

4.2 Configuring the Default Servers

4.2 Configuring the Default Servers

Before You Start

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Context

In some instances, the configuration of the default servers may already be completed.

Steps

  1. Go to SIP/Servers.
  2. In the Registrar Host field, indicate the server IP address or FQDN to use for this gateway.
  3. In the Proxy Host field, indicate the server IP address or FQDN to use for this gateway.
  4. In the Messaging Server Host field, indicate the server IP address or FQDN to use for this gateway, if needed.
  5. Leave the Outbound Proxy Host field empty, unless specifically instructed to set a value.

    Note

    Setting the address to 0.0.0.0:0 or leaving the field empty disables the outbound proxy host.

  6. Click Apply.
  7. Located at the top of the page, click restart required services.

Result

Next Step

4.3 Assigning a Specific Registrar Server to the Fallback Gateway

4.3 Assigning a Specific Registrar Server to the Fallback Gateway

Before You Start

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Servers.
  2. In the Registrar Servers table, from the Gateway Specific drop down located on the same row as fallback, select Yes.
  3. In the Registrar Host field, indicate the server IP address or FQDN.

    Note

    This must be consistent with the value used for the fallback server.

  4. Click Apply.

Result

The gateway will now use the specified the server IP address or FQDN instead of the default server address.

Next Step

4.4 Assigning a Specific Proxy Server to the Fallback Gateway

4.4 Assigning a Specific Proxy Server to the Fallback Gateway

Before You Start

You can assign a specific messaging server to the default gateway, or to a gateway you have created. If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Servers.
  2. In the Proxy Servers table, from the Gateway Specific drop down located on the same row as fallback, select Yes.
  3. In the Proxy Host field, indicate the server IP address or FQDN.

    Note

    This must be consistent with the value used for the fallback server .

  4. In the Outbound Proxy Host field, leave 0.0.0.0:0

    Note

    Setting the address to 0.0.0.0:0 or leaving the field empty disables the outbound proxy host.

  5. Click Apply.

Result

The gateway will now use the specified server IP address or FQDN instead of the default server address.

Next Step

4.5 Configuring the Keep Alive Feature for Second SIP Gateway Fallback

4.5 Configuring the Keep Alive Feature for Second SIP Gateway Fallback

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP > Servers.
  2. In the Keep Alive table, from the selection list, select SIP OPTIONS.
  3. In the Keep Alive Interval field, enter 30.

    Note

    This is the recommended value.

  4. From the Keep Alive Destination selection list, select Alternate Destination.
  5. In the Keep Alive Destination table, in the Alternate Destination field, enter the server IP address or FQDN for the fallback gateway.
  6. In the Alternate Destination, enter the server IP address or FQDN for the fallback gateway.
  7. Click Apply.

Result

Next Step

4.6 Registering a Unit to a Specific Gateway for Second SIP Gateway Fallback

4.6 Registering a Unit to a Specific Gateway for Second SIP Gateway Fallback

Before You Start

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Registrations.
  2. In the Unit Registration table, enter default_user in the User Name field to uniquely identify the user in the domain.
  3. From the Gateway Name selection list, select default.
  4. In the Unit Registration table, click .
  5. In the User Name field, enter fallback_user to uniquely identify the user in the domain.
  6. From the Gateway Name selection list, select fallback.
  7. Click Apply and Refresh.

Result

The information will be displayed in the Unit Registration Status table.

Next Step

4.7 Configuring Authentication for Second Sip Gateway Fallback

4.7 Configuring Authentication for Second Sip Gateway Fallback

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to SIP/Authentication.
  2. Click Edit All Entries located at the bottom of the page.
  3. In the Authentication table, from the Criteria selection list, select Gateway for two entries.
  4. From the Gateway selection list, select default for the first entry, and fallback for the second entry.
  5. From the Validate Realm selection list, select Disable for both entries.
  6. In the User Name field, enter default_user for the first entry, and fallback_user for the second entry.
  7. In the Password field, enter the appropriate password for each entry.
  8. Click Apply and Refresh Registration.

Result

The unit will register to the default and fallback servers.

Next Step

4.8 Configuring OPTIONS Method Support

4.8 Configuring OPTIONS Method Support

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Note

This step is required if your server is configured to only receive 200 OK.

Note

This is not supported by all SIP servers, this feature is not mandatory in most use cases.

Steps

  1. Go to SIP/Interop.
  2. In the SIP Interop table, from the OPTIONS Method Support selection list, select Always 200 OK.
  3. Click Apply.

Result

The unit will always answer 200 OK to SIP OPTIONS messages received (Keep Alive).

Next Step

4.9 Creating a Hunt Group for Second SIP Gateway Fallback

4.9 Creating a Hunt Group for Second SIP Gateway Fallback

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Call Router/Route Config.
  2. In the Hunt table, click located at the bottom of the table.
  3. In the Configure New Hunt table, in the Name field, enter SIP.
  4. In the Destinations field enter:
    • sip_default
    • sip_fallback

    Note

    The order is important.

  5. From the Selection Algorithm selection list, select Sequential.
  6. In the Causes field, leave the default values.
  7. Click Save.
  8. Click Save again.

Result

The Hunt-SIP will be available in the Suggestion selection list of the Auto-Routing Destination field, in the Call Router > Auto-Routing page.

Next Step

4.10 Modifying Auto-Routing for Second SIP Gateway Fallback

4.10 Modifying Auto-Routing for Second SIP Gateway Fallback

Context

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.

Steps

  1. Go to Call Router/Auto-Routing.
  2. In the Endpoints auto-routing table, click .
  3. In the Configure Auto-Routing, in the Auto-Routing Gateway field, enter default, fallback.
  4. In the Auto-Routing Destination field, enter hunt-SIP.
  5. Click Check All.
  6. Click Apply.
  7. Click Apply.
  8. Click Apply again.

Result


5 Available Documentation

For more details, refer to the Mediatrix Documentation .

6 Copyright Notice

Copyright © 2018 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.