Dgw2.0 firmware can be downloaded from Media5 Support Portal. If you do not have an account to access Media5 Support Portal, please contact your Mediatrix product dealer or Media5 Technical Assistance Center if you have an SLA contract.
Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps.
If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.
The Mediatrix unit must be reinitialized to its factory default settings to make sure the configuration can be successfully executed.
|Information||Value||Used in Step|
|IP address used by your Mediatrix unit to communicate with the Management
||Use this value 192.168.0.10||Logging on to the Mediatrix Unit Web Interface|
||Logging on to the Mediatrix Unit Web Interface|
|Port number used||Exporting the 3CX Configuration Script to your PC|
|MAC address of the Mediatrix unit||Exporting the 3CX Configuration Script to your PC|
|Name of your Mediatrix unit||Exporting the 3CX Configuration Script to your PC|
You do not need to restart the 3CX server.
To locate your MAC address, refer to Locating the MAC Address of Your Mediatrix Unit.
Every single port must have a legitimate extension number (not Empty), otherwise the configuration script will not be generated which is the normal behavior of the 3CX server.
The provisioning Link is automatically populated.
You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions. The computer's network card must be on the same subnet as the Mediatrix unit.
You can also use public as a username and leave the password field empty. it has the full administration rights by default.
If port-forwarding is enabled on the network NAT/Router, the Uplink Network Interface must be set with a static IP address.
Once the changes are applied, the connection with the unit might be lost. You may need to reconnect to the Web page using the new address.
The privacy key must match the privacy key used to encrypt the file.
Mediatrix units are supplied with an exhaustive set of documentation.
Mediatrix user documentation is available on the Documentation Portal .
Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
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