Information to Know Before Starting


Installing Virtuo Public Certificates

Public certificates must first be downloaded. Refer to Information to Know Before Starting.
  1. Log on to the DGW Web interface of your unit.
  2. Go to Management/Certificates.
  3. If the Certificate Import Through Web Browser table is greyed out, click Activate unsecure certificate transfer.
  4. In the Certificate Import Through Web Browser table, from the Type selection list, select Other.
  5. Click Choose File and select one of the Virtuo certificates.
  6. Click Import.
  7. Repeat for the second Virtuo certificate.
  8. Click Apply.
  9. Click restart required services located at the top of the page.
Verify that the certificates appear in the Other Certificates table.


Configuring the NTP Server

Before you begin
Make sure there is an NTP server available.
  1. Go to Network/Host.
  2. In the SNTP Configuration table, from the Configuration Source selection list, select Automatic with Fallback.
  3. In the Primary SNTP field, enter
  4. Click Apply.
If no NTP server is provided by DHCP, the one defined in the Primary SNTP field, i.e. will be used.


Executing Configuration Script Parameter for Virtuo

  1. Go to Management/Configuration Scripts.
  2. In the Execute Scripts table, in the Generic File Name field, enter GetConfigFile.php?type=generic&macAddress=%mac%&version=%version%
    Note: This is the name of the configuration file associated with the group the unit belongs to in Virtuo.
  3. In the Specific File Name field, enter GetConfigFile.php?type=specific&macAddress=%mac%&version=%version%
    Note: This is the name of the specific configuration file associated with the unit in Virtuo.
  4. In the Transfer Protocol selection list, choose HTTPS.
  5. Leave the Location field empty.
  6. In the Host Name field, enter
  7. In the User Name field, enter the Unit Basic Authentication HTTPS username chosen for the unit in Virtuo.
  8. In the Password field , enter the Unit Basic Authentication HTTPS password chosen for the unit in Virtuo.
  9. From the Allow Repeated Execution selection list, choose Disable.
  10. Click Apply.
The configuration file associated to the Mediatrix unit or to the group the Mediatrix unit belongs to in Virtuo, will be applied to the Mediatrix unit.


Executing Configuration Scripts Automatically

Before you begin
You must have a time server (NTP) accessible and properly configured or the automatic configuration update feature may not work properly. Refer to Configuring the NTP Server.
  1. Go to Management/Configuration Scripts.
  2. In the Automatic Script Execution table, from the Execute on Startup selection list, choose Enable.
  3. From the Execute Periodically selection list, choose Enable.
  4. From the Time Unit selection list, choose Days.
  5. In the Period field, enter 1.
  6. In the Time Range field, enter hh:mm:ss
    Note: The time range ( hh[:mm[:ss]] or hh[:mm[:ss]] - hh[:mm[:ss]]) is based on the Static Time Zone field, under the Network/Host page.
  7. Click Apply.
  8. Click Apply and Execute Now.
The configuration script will be applied and tested. The result is displayed in the Scripts Status Execute table under Management/Configuration Scripts.


Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.


DGW Documentation

Mediatrix devices are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Media5 Documentation Portal.

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.


Copyright Notice

Copyright © 2022 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.