Accessing the Mediatrix Unit

  1. Use a computer whose network interface IP is in the range.
  2. Make sure that there is no other network device using IP
  3. Connect the unit to your network using the Wan port for the Mediatrix 4102S or eth1 for all other types of Mediatrix and Sentinel units.
  4. On a web browser go to and enter the username and password:


Setting the Uplink Network Interface

  1. Go to Network/Interfaces
  2. Set the following values in the Uplink interface section:
    1. Set type to: IPv4 Static.
    2. Enter the Static IP address.
    3. Enter the default router/gateway IP address.
    4. Set the Activation state to Enable


Assigning Network Interface to System Management - All

  1. Go to Management/Misc.
  2. From the Network Interface dropbox, select All.
  3. Click Apply.


Disabling the Rescue Interface

By default the Rescue interface is disabled. However, after a partial reset the rescue interface is enabled.
IMPORTANT: The Rescue interface is bound to the unit's WAN port (wan for the Mediatrix 4102S, and ETH1 for all other Mediatrix units). The IP address of the Rescue interface is (IPv4) or an IPv6 Link Local address.
  1. Go to Management/Misc.
  2. From the Network Interface drop-down menu, select the interface that will be used to manage the unit.
    IMPORTANT: If you keep the Rescue Interface selected, you will not be able to get into the management interface after disabling it.
  3. Click Apply
  4. Go to Network/Interfaces.
  5. In the Rescue Interface table, from the Activation selection list, select Disable.
  6. Click Apply.
    IMPORTANT: Make sure to reconfigure at least the user's authentication and firewall rules (if applicable), otherwise it may leave the unit unsecure.
The unit will be reachable either on the new configured static IP address or on the DHCP .


Logging Off From the Sentinel Web Interface

In the upper right corner of the Web Page, click Log out.
The logon page is displayed.


Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help, located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will bedisplayed.


DGW Documentation

Mediatrix devices are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Media5 Documentation Portal.

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:
  • Release notes: Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes: These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins: These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide: They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide: The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide: This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.


Copyright Notice

Copyright © 2022 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.


Logging on to the Mediatrix Unit Web Interface

Before you begin
The computer IP address must be in the same TCP/IP network as the Mediatrix unit.
About this task
For better performances, it is recommended to use the latest available version of Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox.
Note: You may not be able to log on to the Mediatrix unit Web interface if you are using older browser versions.
  1. In your Web browser, enter the IP address at which the Web interface of your Mediatrix unit can be reached.
    • If your network has an IPv4 DHCP server, connect the primary Ethernet port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP server IP address.
    • You can also connect your computer to the secondary Ethernet port of the Mediatrix unit (ETH2), use the IP address. However, the computer must also own an IP address in the network.
  2. Enter admin as your username and administrator as the password.
    Note: You can also use public as a username and leave the password field empty; it has the full administration rights by default.
  3. Click Login.
The Information page of the Web interface is displayed.