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1 Firmware Pack

The firmware pack is a ZIP file that contains the modules and the features to install on your Mediatrix unit when a new release is available.

When unzipping the firmware pack, the content is extracted according to a pre-defined tree architecture. This creates a directory that contains the files required for the Mediatrix unit to properly upgrade its firmware.


2 Your Product Version

Your Product Version


2.1 Mediatrix Sentinel

Sentinel bundles the capabilities of a Session Border Controller and a Media Gateway. Robust and field -upgradable, this multi-service business platform is designed for medium and large enterprises. Sentinel is ideally targeted for applications ranging from 30 to 600 simultaneous sessions. Sentinel delivers a flexible architecture designed to address a variety of applications including security, demarcation point, SIP normalisation and survivability.

 

ModuleInterfaces
Base Unit
  • 1 WAN + 4 LAN Gigabit Ethernet
  • 8 slots for telephony cards
  • 3 SBC session licenses
Telephony Cards (optional)
  • PRI Port card (004-00096-00)
  • 4 x FXS Ports card (004-00085-00)
  • 4 x FXO Ports card (004-00087-00)
  • DSP card (needed when using FXS, FXO or BRI)
  • 2 x BRI card (available soon)
SBC Licenses
  • Individual sessions
  • 10 session package
  • 100 session package
  • Transcoding (available soon)
  • Voice Recording (available soon)
  • WebRTC gateway (available soon)

2.2 Mediatrix 3000 Series Gateway

The Mediatrix 3000 Series Gateways allow enterprises to lower communication costs over any IP link. The platform supports ISDN E1 and T1-PRI telephony interfaces, ISDN BRI interfaces, as well as analog FXS/FXO interfaces. They provide an ideal solution for enterprise voice applications or for connecting to a service provider’s broadband access.

 

Mediatrix NumberInterfaces
Mediatrix 32081 card with 6 FXO and 2 FXS ports
Mediatrix 32162 cards with each 6 FXO and 2 FXS ports
Mediatrix 33081 card with 1 FXO and 7 FXS Lines
Mediatrix 33162 cards with each 1 FXO and 4 FXS Lines
Mediatrix 34045 BRI ports
Mediatrix 340810 BRI ports
Mediatrix 35311 T1-PRI port
Mediatrix 35322 T1-PRI ports
Mediatrix 36211 fractional E1-PRI port
Mediatrix 36311 E1-PRI port
Mediatrix 36322 E1-PRI ports
Mediatrix 37161 card with 6 FXO and 2 FXS ports plus 1 card with 7 FXS port and 1 FXO ports
Mediatrix 37311 card with 1 FXO and 7 FXS ports plus 1 card with 1 T1/E1 PRI port
Mediatrix 37321 card with 6 FXO and 2 FXS ports and 1 card with 1 T1/E1 port
Mediatrix 37341 card with 1 T1/E1 PRI port and 1 card with 5 BRI ports
Mediatrix 37411 card with 1 FXO and 7 FXS ports plus one card with 5 BRI ports
Mediatrix 38001 Intel card
Mediatrix 38011 Intel card and 1 card with 1 FXO and 7 FXS ports
Mediatrix 38021 Intel card and 1 card with 6 FXO and 2 FXS ports
Mediatrix 38031 Intel card and 1 card with 5 BRI ports
Mediatrix 38041 Intel card and 1 card with 1 T1/E1 PRI port

2.3 Mediatrix 4100 Series Gateways

The Mediatrix 4100 Series products are high-quality and cost-efficient VoIP gateways connecting larger branch offices and multi-tenant buildings or small offices to an IP network, while preserving the investment made in analog telephones and faxes. The Mediatrix 4100 access devices allow service providers to rapidly and economically deploy their solutions in medium-size premises or SOHOs and they are the ideal solution for branch office connectivity to larger private networks.

 

ModelInterfaces
Mediatrix 41022 analog FXS ports
Mediatrix 41044 analog FXS ports
Mediatrix 41088 analog FXS ports
Mediatrix 411616 analog FXS ports
Mediatrix 412424 analog FXS ports

2.4 Mediatrix 4400 Series Digital Gateways

The Mediatrix 4400 Series Digital Gateways allow enterprises to lower communication costs over any IP link. The platform features ISDN BRI interfaces, providing an ideal solution for enterprise voice applications or for connecting to a service provider’s broadband access

 

ModelInterfaces
Mediatrix 44011 BRI port
Mediatrix 4401plus1 BRI port
Mediatrix 44022 BRI ports
Mediatrix 4402plus2 BRI ports
Mediatrix 44044 BRI ports

2.5 Mediatrix C7 Series Gateways

The Mediatrix C7 Series access devices are multi-function devices combining a VoIP Analog Adapter, a Gateway and QoS control in a secure and powerful platform. The Mediatrix C7 Series also allows enterprises, service providers, and system integrators to deploy secure systems and generate additional revenue streams.

 

ModelInterfaces
Mediatrix C7104 FXS ports
Mediatrix C7118 FXS ports
Mediatrix C7304 FXO ports
Mediatrix C7338 FXO ports
Mediatrix C7314 FXO and 4 FXS ports

2.6 Mediatrix LP Series

The Mediatrix LP Series access devices are high-quality and cost efficient VoIP gateways connecting larger branch offices and multi-tenant buildings to an IP network, while preserving the investment made in analog telephones and faxes. They offer features such as 60 VRMS ringing voltage, 2 kilometer loop distance and integrated secondary lightning protection, allowing the connection to external phone line cables.

 

ModelInterfaces
Mediatrix LP 1616 analog FXS ports
Mediatrix LP 2424 analog FXS ports

3 New Functionalities

 

Incident #CR #SynopsisApplies To
Description

IN 11529

DGW-3684Create new profile for Mediatrix 4102S, Mediatrix C710, and Mediatrix C711 units.Mediatrix 4102S, Mediatrix C710, and Mediatrix C711

A new profile for Mediatrix 4102S, Mediatrix C710, and Mediatrix C711 units was created.

---DGW-2534Product name must be shown in the TR-069 DeviceInfo.SoftwareVersion parameter for specific profiles.all

Product name and hardware version are appended to the software version in TR-069 DeviceInfo.SoftwareVersion parameter for specific customer profiles only.

---DGW-2525Add SSH port and gains to the web page.Web pages

Added the SSH configuration to the Management/Misc Web page and Customization User Gain configuration to the Telephony/Misc Web page.

IN 11925

DGW-2462Support the G.723.1 codec on Mediatrix G7 and Sentinel units.all

The G.723.1 codec is supported on Mediatrix Sentinel and G7 units.

---DGW-2193The Bni-NetworkInterfacesStatus table is not available with TR-069.all

Added the Bni-NetworkInterfacesStatus table with TR-069 and allowed passive notifications for InterfaceStatus, LinkName, IpAddr, and DefaultRouter infos.

IN 10077

DGW-500Need to be able to configure the same audio ports for SRTP and RTP in the SDP.SRTP

When the secure with Fallback protocol is configured and the Mipt.IpTransportSrtpBasePort parameter is set to 0, the unit will use the same audio ports in the SDP offer when using SRTP and RTP.


4 Modified Features, Functionalities and Interface Modifications

 

Incident #CR #SynopsisApplies To
Description
---DGW-2219Normally a second early dialog with a different to-target cannot be sent after a first one is received on the same call ID.SBC

The new "Reset dialog by 1xx replies" Ruleset action was added to support situations where the first early dialog received (i.e.: When a transfer has occurred.) needs to be replaced.

---DGW-2205Add 8 Gb RAM support for Mediatrix Sentinel.all

Following parameters return new computed values:

  • Dcm.PersistentMemoryTotal
  • Dcm.PersistentMemoryInUse
  • Dcm.VolatileMemoryTotal
  • Dcm.VolatileMemoryInUse
---DGW-2193The Bni-NetworkInterfacesStatus table is not available with TR-069.all

The Bni-NetworkInterfacesStatus table is now supported by the Cwmp service.

---DGW-1877Local time returned by the Cwmp service is in UTC time format instead of being in local time format.Cwmp service

1. Device.Time.CurrentLocalTime parameter is now in local time format. 2. Hoc.StaticTimeZone, when set, also sets the system time zone used by Cwmp service

---DGW-1354The Eth Links.VirtualSwitch parameter can be enabled on a device without the Virtual Machine service.Eth

The Virtual Switch field on the Interfaces web page (Network/Interfaces) is now disabled (greyed out) when the Virtual Machine service is not supported.


5 Issues Fixed

 

Incident #CR #SynopsisApplies To
Description

IN 12019

DGW-3084Executing a script could delete the Virtual Machines.VM service

Executing DeleteAllRow on the Vm table would not only remove the entries but also delete all the VM files. By default, the configuration script contains this command. The DeleteAllRow behavior was modified, therefore the table is cleaned out, but the VM files are untouched.

---DGW-2632The Running Config Web page is empty after restoring a backup configuration file containing large amounts of Rulesets.Sbc in Mediatrix 3000

When restoring a backup configuration file, the Sbc Web pages are now displayed adequately.

---DGW-2569Unable to change the "Call agent based on R-URI" route type to the "Static Route" route type.Sbc

The user could not modifying the "Call agent based on R-URI" route type of a Routing Ruleset to "Static Route". This has been fixed.

---DGW-2568A Virtual Machine could not have a disk size greater than 120 Gb.VM service

The maximum value of the StorageGb parameter of the CreateVm command was 120 Gb. It is now 4096 Gb.

IN 11915

DGW-2531Transfer fails when using inband ringback.Sbc Service

When a call was transferred with inband ringback, the To-tag was changed by the PBX. The default behavior was to use the old To-tag when transferring the call. However, some PBXs would expect the transfer to use the newer To-tag. The "Enable transparent dialog IDs" call agent rule was modified to offer 2 options :

  • "Stick to first received To-tag" which is the default behavior
  • "Re-set To-tag with final reply" which always use the newer To-tag.
---DGW-2331Fixed HTTP headers when a download is triggered by DHCP option 66.all

User Agent field was missing from http headers when using option 66 to download a configuration script.

---DGW-2272Tls negotiation could fail in the SBC when the system was used for some time.SBC

The problem with the SSL session caching causing the Tls negociation to fail was fixed.

IN 11370

DGW-2261Certificates cannot be validated when no SNTP server is available.all

When no SNTP server is available, certificates cannot be validated, as the default date is set to the year 2000. The default date is now set to 2016/01/01 in the customer specific profile.

---DGW-2219Normally a second early dialog with a different to-target cannot be sent after a first one is received on the same call ID.SBC

In some situations, we want to replace the first early dialog received (i.e.: When a transfer has occurred) by a newer one. The new "Reset dialog by 1xx replies" Ruleset action was added to support these cases.

---DGW-2205Add 8 Gb RAM support for Mediatrix Sentinel.all

Mediatrix Sentinel platform can support 8 Gb of RAM. On every Mediatrix platform:

  • improvement of the computation of total size and used size of volatile and persistent memories.
  • volatile and persistent memory information was added in System > Information web page.

IN 11850

DGW-2073Mutual TLS was not working when exporting scripts.all

When uploading the script to the HTTPS server, the unit did not set the client information making it impossible for the server to authenticate it. This was corrected both for upload made from the Web page and the CLI.

IN 11821

DGW-1991SIP replies of Endpoint gateways are sometimes sent from the wrong IP port.SipEp

When a gateway is configured as an Endpoint Gateway, the replies to SIP requests are sometimes sent from a different port, associated with a different user. Replies are now sent from the correct port.

---DGW-1978IpRouting - Index of Advanced IP Routes Status is not available via SNMP.all

The Index of Advanced IP Routes Status is now available via Snmp.

---DGW-1942Closing a Wireshark remote capture slows down the Mediatrix unit.all

Cli daemon is now properly closed by the Cli service. The Cli daemon properly handles the closure of the Wireshark window. Restarting the Cli service is no longer required as a workaround to the problem.

---DGW-1904The value of the PrefixBasedRouting parameter included in the configuration script is not used.Sbc service

When executing a configuration script, the configuration of the "prefix based routing feature" was lost because the "sbc.addprefixBasedRoutingRule" command was missing. The script was trying to set values for a "RuleId" that had not been created. The "sbc.addprefixBasedRoutingRule" command was added and the "prefix based routing feature" configuration is no longer lost.

---DGW-1877Local time returned by the Cwmp service is in UTC time format instead of being in local time format.Cwmp service

Local time support was added to the Cwmp service so that the time sent to the server always corresponds to the unit's local time instead of the UTC time.

IN 11759

DGW-1873No voice heard when multiple SRTP media streams (audio, video, ...) are available in SDP.all

Any non-audio media streams are now properly ignored by the Mediatrix unit.

---DGW-1817SDP T38 negotiation fails in Force RTP/SRTP scenarios.Sbc service

Faxes could not be negotiated if the Force RTP/SRTP parameter was used. The Force RTP/SRTP parameter now only affects media using RTP/SRTP transport. Therefore, SDP T38 negotiations are handled correctly regardless of the Force RTP/SRTP parameter.

---DGW-1775Accessing the Local Log web page when the Nlm service is stopped causes the unit to close.all

Accessing the Local Log web page when the Nlm service is stopped no longer causes the unit to close. The Nlm web pages (syslog, event, and local log) are no longer accessible when the Nlm service is stopped.

---DGW-1772Generated diagnostic traces are not sent over the network.all

When the Syslog Remote Host was empty but the Diagnostic Traces were enabled, the diagnostic traces were generated but not sent over the network. Both Syslog Remote Host and Diagnostic Traces must now be enabled to generate syslogs. If one of them is disabled or empty, diagnostic traces are not computed by the unit.

---DGW-1766Snmp and Cli word replacement is not working properly.all

Snmp and Cli services use word replacement to allow a configuration script generated by an older version of DGW to be used on a newer version of the DGW software. Part of the word replacer was not working properly for table index replacements. This was corrected.

---DGW-1612Sbc Diagnostic traces are not always available when enabling/disabling a subclass of traces.Sbc service

The changes of Sbc Diagnostic traces were not always applied dynamically and the service needed to be restarted to be applied. Now they are applied dynamically in all cases.

IN 11680

DGW-1566Authentication challenges when issuing re-INVITEs on forked calls are not handled properly.FXS

The Mediatrix unit did not properly handle authentication challenges in these conditions:

  • Call initiated by the DGW unit
  • Call is forked
  • The Mediatrix unit must send a re-INVITE (for instance to put the call on hold)

What happened was:

  • The credentials of the first invite were not added to the re-INVITE
  • The re-INVITE was challenged
  • The Mediatrix unit did not handle this case.

Challenges received for the re-INVITE are now handled.

---DGW-1515TR-106 network interface configuration does not behave correctly.Cwmp, TR-106

The Cwmp.TR106LanProfileNetworkInterfaceOverride parameter override was not working, the 'default' network was used instead (which is specified by Hoc.ManagementInterface parameter). The value set for the Cwmp.TR106LanProfileNetworkInterfaceOverride parameter is now used.

---DGW-1354The Eth Links.VirtualSwitch parameter can be enabled on a device without the Virtual Machine service.Eth

The Eth service was modified to stop the user from enabling the Eth LInks.VirtualSwitch parameter on devices with no Virtual Machine service. The modification allows however a user to disable the parameter even on devices with no Virtual Machine service. The Virtual Switch field on the Interfaces web page (Network/Interfaces) is now disabled when the Virtual Machine service is not supported.

---DGW-1257It is possible to import an empty Ruleset file.Sbc service

It was possible to import an empty Call Agent or Routing Ruleset to the Sbc Ruleset Editor. Editing the ruleset file led to erratic behavior of the ruleset editor. Now trying to clone or edit this ruleset results in error messages to be shown.

---DGW-1245Diagnostic Traces are displayed even if the Diagnostic Traces parameter is  disabled.Sbc service

Diagnostic Traces are no longer displayed if the Diagnostic Traces parameter is disabled.

---DGW-1097When the Bni service is restarted, the requested IP addresses for the network interfaces using an IPv6 with DHCP connection are not reused.IPv6

The Bni service did not support the requested IP address of the network interface using the IPv6 with DHCP connection. The service now adds the " No_Temporary_Address" option in the "Solicit Request" sent to the DHCP server asking for the last IP address. Therefore, the requested IP address for the network interfaces using an IPv6 with DHCP connection are now reused when the Bni service is restarted.

---DGW-315Telephony services are not operational in some conditions when the SIP server FQDN is resolved with both IPv6 and IPv4 addresses.IPv6, TLS

If the FQDN is resolved with both IPv4 and IPv6 addresses, the IPv4 has higher priority over IPv6. If the IPv4 TLS link is down and IPv6 is still up, the SIP call is established, but any other message sent during the call (Re-Invite, Bye) is sent over the IPv4 link first. When the IPv4 link is down, an error message is generated (packet blocked) causing the working IPv6 TLS link to also go down. SIP server FQDN resolved with both IPv6 and IPv4 addresses are now properly handled.


6 Known Issues

 

Incident #CR #SynopsisApplies To
 DGW-3939 all
---DGW-3341Empty Running Config page after downgrading the Dgw software from version 35.657 to 34.627.Sbc service

After downgrading the Dgw software from version 35.657 to 34.627, the "Running Config" page is empty. This is caused by the "Reset dialog by 1xx replies" Ruleset action that was implemented.

---DGW-1776Stopping the Nlm service stops the Sbc service.Sbc service

Running the Sbc service should not require the use of the NLM service.

IN 11426

DGW-1458The AdvancedIpRoutes table is not TR-069 compliant.all

The AdvancedIpRoutes table of the IpRouting service must be TR-069 compliant. Furthermore, it must be accessible by the ACS.

---DGW-1247SipEp.Authentication can not be configured on more than 20 endpoints.all

After a factory reset, SipEp.Authentication can not be configured on more than 20 endpoints via CWMP using

 

objects.

---DGW-1244The 1024k file limit capacity is not detected on units that support the Log To File.all

If more space than permitted is used, unwanted behaviours such as scripts not being properly executed or problems upgrading or downgrading DGW.

---DGW-1228Unable to install the Windows Server 2008 and 2003 from USB external device.VM service

It is not possible to use a USB external device to install the Windows Server image (2003 and 2008) OS when creating a virtual machine.


7 Copyright Notice

Copyright © 2016 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.