Available DGW Firmware Versions
Mediatrix products collect the basic personal data required for the proper delivery of the telecommunication service. The actual collected data depends on the type of users and how the Mediatrix products are administrated.
Type of users
Collected Personal Information
Collected Activity Information
Name and phone number used to register to the telecommunication provider
Calls history for billing purposes and call details and recordings for
troubleshooting purposes. For example:
System Administrators and Technical Support
Account name and password used to access the product for administrative and
Personal data is processed in Mediatrix products through the following activities:
The following collected personal data may be transferred to other systems, depending on how the device administrators configure the Mediatrix products.
To protect the end-user personal data stored inside the Mediatrix devices, the device administrator should control and restrict access to the management interfaces by:
The device administrator may also enforce the use of encryption and authentication for a secure administration of the Mediatrix devices:
The device administrator may configure the encryption of the data that transits through Mediatrix products:
The Mediatrix products have three (3) default account roles:
All the management interfaces are restricted to authorised accounts only, verified by username and password. Refer to the System and Data Protection section for the list of management interfaces and how to protect them.
The account credentials may be stored locally in the Mediatrix devices or in an external RADIUS authentication server.
In all cases, the device administrator should restrict the physical access to the Mediatrix products.
The Mediatrix products allow an authorised system administrator to delete end-user registration information (name and number).
A system administrator should also delete any temporary logs that may have been stored locally during a troubleshooting session such as:
A factory reset can be performed by a system administrator to revert a Mediatrix device back to its default factory state through a factory reset, thus erasing all the collected data and configuration.
Audit trail logs of the system administrator activities may be enabled by the device administrator. These audit logs may be temporarily stored locally or sent through syslog to an external monitoring system.
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