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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="reference"><meta name="description" content="Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps."><meta name="prodname" content="For All Mediatrix Units"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="reference_o3x_5cp_k5"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45481987/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45481987/custom.css"><title>Internal Calls Survivability with Gateway Registration</title></head><body><header role="banner"><div class="topicmeta title">Internal Calls Survivability with Gateway Registration</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">For All Mediatrix Units</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45481987/Internal%20Calls%20Survivability%20with%20Gateway%20Registration.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#reference_o3x_5cp_k5">Information to Know Before Starting </a></li><li><a href="#reference_lgk_mtr_2s">Requirements </a></li><li><a href="#concept_z3f_btr_2s">Internal Calls Survivability</a><ul><li><a href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></li><li><a href="#task_q4b_b5r_2s">Adding the Local Gateway</a></li><li><a href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></li><li><a href="#task_osk_yhq_zp">Assigning a Specific Proxy Server to the Local Gateway</a></li><li><a href="#task_fhp_fs5_fs">Configuring the Keep Alive Feature for Internal Call Survivability</a></li><li><a href="#task_qyh_4f4_hs">Registering Endpoints to the Default Sip Gateway </a></li><li><a href="#task_hdx_vrx_zp">Registering a Unit to a Specific Gateway for Internal Call Survivability</a></li><li><a href="#task_crv_hln_fs">Configuring Authentication for Internal Call Survivability</a></li><li><a href="#task_usg_zqn_fs">Configuring OPTIONS Method Support</a></li><li><a href="#task_skc_2mw_fs">Creating a Hunt Group for Internal Call Survivability</a></li><li><a href="#task_zm5_j5n_fs">Modifying Auto-Routing for Internal Call Survivability</a></li></ul></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="reference_o3x_5cp_k5">
<h1 class="title topictitle1" id="ariaid-title1">Information to Know Before Starting </h1>
<div class="body refbody"><p class="shortdesc"><span class="keyword wintitle">Before starting to use these configuration
notes, complete the following table to make sure you have the required information
to complete the different steps.</span></p>
<section class="section">
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> <span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></div>
</section>
<section class="section">
<div class="note note note_note"><span class="note__title">Note:</span> <span class="ph">The Mediatrix unit must be reinitialised to its factory default settings to make sure the configuration can be successfully executed.</span></div>
</section>
<table class="table frame-all" id="reference_o3x_5cp_k5__table_kkj_cdp_k5"><caption></caption><colgroup><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Information</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Value</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3">Used in Step</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address used by your Mediatrix unit to communicate with the Management
Interface.<ul class="ul" id="reference_o3x_5cp_k5__ul_xl2_hfp_k5">
<li class="li">If your computer is connected to the Ethernet port meant to be connected to the
Local Area Network (LAN), i.e. Eth2 on most devices</li>
</ul></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Use this value 192.168.0.10</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">
<ul class="ul" id="reference_o3x_5cp_k5__ul_pfz_3fp_k5">
<li class="li"> If your Mediatrix unit is configured to use a DHCP server, use the DHCP server-
provided IP address. </li>
</ul>
</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"> </td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the SIP <span class="keyword wintitle">Registrar Host</span></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the <span class="keyword wintitle">Proxy Host</span></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the SIP Proxy Host of <span class="keyword wintitle">Messaging Server Host</span>(if
required)</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the unit</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_osk_yhq_zp">Assigning a Specific Proxy Server to the Local Gateway</a> and <a class="xref" href="#task_fhp_fs5_fs">Configuring the Keep Alive Feature for Internal Call Survivability</a></td>
</tr>
</tbody></table>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title2" id="reference_lgk_mtr_2s">
<h1 class="title topictitle1" id="ariaid-title2">Requirements </h1>
<div class="body refbody">
<section class="section">
<ul class="ul" id="reference_lgk_mtr_2s__ul_ncb_ttr_2s">
<li class="li">Network configuration (default router, DNS server, etc.) </li>
<li class="li">SIP gateway credentials configured on SIP server</li>
<li class="li">Static IP address on the Mediatrix gateway (network setup is not covered in this
guide)</li>
</ul>
</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title3" id="concept_z3f_btr_2s">
<h1 class="title topictitle1" id="ariaid-title3">Internal Calls Survivability</h1>
<div class="body conbody"><p class="shortdesc">This document describes how a Mediatrix gateway which uses Endpoint Registration can
preserve its internal calls (among its endpoints) when the primary SIP server cannot be
reached.</p>
<div class="p">
<br><img class="image" id="concept_z3f_btr_2s__image_ahg_21n_hs" src="https://documentation.media5corp.com/download/attachments/45481987/InternalCallsSurvivability.png" width="600"><br>
</div>
</div>
<hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title4" lang="en-US" id="task_ifw_qpc_zp">
<h2 class="title topictitle2" id="ariaid-title4">Logging on to the Mediatrix Unit Web Interface</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The computer IP address must be in the same TCP/IP network as the Mediatrix
unit.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>For better performances, it is recommended to use the latest available version of
Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox. <div class="note note note_note"><span class="note__title">Note:</span> You may not be
able to log on to the Mediatrix unit Web interface if you are using older browser
versions. </div></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">In your Web browser, enter the IP address at which the Web interface of your
Mediatrix unit can be reached.</span>
<ul class="ul choices" id="task_ifw_qpc_zp__choices_kx1_wf3_bq">
<li class="li choice">If your network has an IPv4 DHCP server, connect the primary Ethernet
port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP
server IP address.</li>
<li class="li choice">You can also connect your computer to the secondary Ethernet port of the
Mediatrix unit (ETH2), use the 192.168.0.10 IP address. However, the
computer must also own an IP address in the 192.168.0.0/24 network.</li>
</ul>
</li><li class="li step stepexpand">
<span class="ph cmd">Enter <span class="keyword wintitle">admin</span> as your
username and <span class="keyword wintitle">administrator</span> as the
password.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You can also use <span class="keyword wintitle">public</span> as a username and
leave the password field empty; it has the full administration rights by
default. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="ph uicontrol">Login</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>The <span class="ph uicontrol">Information</span> page of
the Web interface is displayed.</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks" lang="en-US"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Related tasks</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_q4b_b5r_2s">Adding the Local Gateway</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title5" id="task_q4b_b5r_2s">
<h2 class="title topictitle2" id="ariaid-title5">Adding the Local Gateway</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>When using the trunk SIP gateway type, the Mediatrix unit may require a SIP gateway
username and password. These need to be obtained from your SIP server
administrator.</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Gateways</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Gateway Configuration</span> table,
in the <span class="keyword wintitle">Name</span> field,
enter <span class="keyword wintitle">local</span>.</span>
</li><li class="li step">
<span class="ph cmd"> Click <img class="image" id="task_q4b_b5r_2s__image_ms3_wyr_2s" src="https://documentation.media5corp.com/download/attachments/45481987/Plusbleu.jpg" width="15">. </span>
</li><li class="li step">
<span class="ph cmd">Complete the fields as follows: </span>
<ul class="ul choices" id="task_q4b_b5r_2s__choices_qzw_wyr_2s">
<li class="li choice">From the <span class="keyword wintitle">Type</span>
selection list, select <span class="keyword wintitle">Trunk</span>.</li>
<li class="li choice">From the <span class="keyword wintitle">Signaling Network</span>
selection list, select <span class="keyword wintitle">Uplink</span>.</li>
<li class="li choice">In the <span class="keyword wintitle">Port</span>
field, enter 5062.</li>
<li class="li choice">In the <span class="keyword wintitle">Secure Port</span> port field,
enter 5068.</li>
</ul>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="ph uicontrol">restart required services</span>
located at the top of the page.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The <span class="keyword wintitle">local</span> gateway will be
available under the <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span> page.<br><img class="image" id="task_q4b_b5r_2s__image_l1w_1d1_ghb" src="https://documentation.media5corp.com/download/attachments/45481987/GatewayConfiguration_LocalGateway.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title6" id="task_kn3_sz5_fs">
<h2 class="title topictitle2" id="ariaid-title6">Configuring the Default SIP Servers</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>In some instances, the configuration of the default servers may already be
completed. </section>
<section id="task_kn3_sz5_fs__steps_abf_c3q_zp"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_kn3_sz5_fs__steps_abf_c3q_zp"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Registrar Host</span>
field, indicate the server IP address or FQDN of the SIP Registrar server
.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Proxy Host</span>
field, indicate the server IP address or FQDN of the SIP Proxy server.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Messaging Server Host</span> field,
indicate the server IP address or FQDN of the Messaging server, if needed.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Leave the <span class="keyword wintitle">Outbound Proxy Host</span> field
empty, unless specifically instructed to set a value.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Setting the address to 0.0.0.0:0 or leaving the field empty disables the
outbound proxy host.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Located at the top of the page, click <span class="ph uicontrol">restart required services</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_kn3_sz5_fs__image_q5v_m1v_fs" src="https://documentation.media5corp.com/download/attachments/45481987/DefaultServers.png" width="700"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_osk_yhq_zp">Assigning a Specific Proxy Server to the Local Gateway</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title7" id="task_osk_yhq_zp">
<h2 class="title topictitle2" id="ariaid-title7">Assigning a Specific Proxy Server to the Local Gateway</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>You can assign a specific messaging server to the default gateway, or to a gateway
you have created. The
<span class="keyword wintitle">local</span> gateway must be
created. Refer to <a class="xref" href="#task_q4b_b5r_2s">Adding the Local Gateway</a>.</section>
<section id="task_osk_yhq_zp__steps_abf_c3q_zp"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_osk_yhq_zp__steps_abf_c3q_zp"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Proxy Servers</span>
table, from the <span class="keyword wintitle">Gateway Specific</span> drop down
located on the same row as <span class="keyword wintitle">local</span>, select <span class="keyword wintitle">Yes</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Proxy Host</span>
field, indicate the IP address or FQDN of the unit, and the SIP port number of
the local gateway.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> This must be consistent with the value used when the <span class="keyword wintitle">local</span> gateway was
configured. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Outbound Proxy Host</span>, leave
0.0.0.0:0 </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Setting the address to 0.0.0.0:0 or leaving the field empty disables the
outbound proxy host.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="ph uicontrol">restart required services</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The gateway will now use the specified server IP address or FQDN instead of the
default server address.<br><img class="image" id="task_osk_yhq_zp__image_zmr_n2h_vt" src="https://documentation.media5corp.com/download/attachments/45481987/ProxyServers_local.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_fhp_fs5_fs">Configuring the Keep Alive Feature for Internal Call Survivability</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title8" id="task_fhp_fs5_fs">
<h2 class="title topictitle2" id="ariaid-title8">Configuring the Keep Alive Feature for Internal Call Survivability</h2>
<div class="body taskbody">
<section id="task_fhp_fs5_fs__steps_tjj_ks5_fs"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_fhp_fs5_fs__steps_tjj_ks5_fs"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Keep Alive</span>
table, from the selection list, select <span class="keyword wintitle">SIP OPTIONS</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Keep Alive Interval</span> field,
enter 30. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> This is the recommended value. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd"> From the <span class="keyword wintitle">Keep Alive Destination</span>
selection list, select <span class="keyword wintitle">Alternate Destination</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Keep Alive Destination</span> table,
in the <span class="keyword wintitle">Alternate Destination</span> field,
enter the server IP address or FQDN for the default gateway and the unit IP
address or FQDN for the local.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The <span class="keyword wintitle">local</span>
gateway must point to the Mediatrix unit IP address and port if you did not
use the default port 5060.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="ph uicontrol">restart required services</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_fhp_fs5_fs__image_ogm_mlj_pt" src="https://documentation.media5corp.com/download/attachments/45481987/KeepAlive_KeepaliveDestination_default_local.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="Source/Sip/t_RegisteringEndpointstotheDefaultGateway.html">Registering Endpoints to the Default Gateway</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title9" id="task_qyh_4f4_hs">
<h2 class="title topictitle2" id="ariaid-title9">Registering Endpoints to the Default Sip Gateway </h2>
<div class="body taskbody">
<section id="task_qyh_4f4_hs__steps_pky_bh4_hs"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_qyh_4f4_hs__steps_pky_bh4_hs"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Registrations</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Endpoints Registration</span> table,
from the <span class="keyword wintitle">Register</span>
selection list, select <span class="keyword wintitle">Enable</span> for each endpoint to
register.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Endpoints Registration</span> table,
from the <span class="keyword wintitle">Messaging</span>
selection list, select <span class="keyword wintitle">Enable</span> for each endpoint to
register if a messaging server was set in the <a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a> step.</span>
</li><li class="li step">
<span class="ph cmd"> From the <span class="keyword wintitle">Gateway Name</span>
selection list, select <span class="keyword wintitle">default</span> for each endpoint
to register.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply and Refresh</span>. </span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_qyh_4f4_hs__image_jhd_4j4_hs" src="https://documentation.media5corp.com/download/attachments/45481987/EndpointsRegistrations_default.png" width="800"><br>
</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title10" id="task_hdx_vrx_zp">
<h2 class="title topictitle2" id="ariaid-title10">Registering a Unit to a Specific Gateway for Internal Call Survivability</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Registrations</span>.</span>
</li><li class="li step stepexpand" id="task_hdx_vrx_zp__step2">
<span class="ph cmd">In the <span class="keyword wintitle">Unit Registration</span> table, enter <span class="keyword wintitle">default_user</span> in the <span class="keyword wintitle">User Name</span> field to uniquely
identify the user in the domain.</span>
</li><li class="li step stepexpand" id="task_hdx_vrx_zp__step3">
<span class="ph cmd">From the <span class="keyword wintitle">Gateway Name</span>
selection list, select <span class="keyword wintitle">default</span>.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Do not use the <span class="keyword wintitle">local</span> gateway as the
unit is unable to register itself.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply and Refresh</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The information will be displayed in the <span class="keyword wintitle">Unit Registration Status</span> table. <br><img class="image" id="task_hdx_vrx_zp__image_xf4_q4m_hs" src="https://documentation.media5corp.com/download/attachments/45481987/UnitRegistration_default.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_crv_hln_fs">Configuring Authentication for Internal Call Survivability</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title11" id="task_crv_hln_fs">
<h2 class="title topictitle2" id="ariaid-title11">Configuring Authentication for Internal Call Survivability</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Authentication</span>.</span>
</li><li class="li step" id="task_crv_hln_fs__Step2">
<span class="ph cmd">In the <span class="keyword wintitle">Authentication</span>
table, click <img class="image" id="task_crv_hln_fs__image_q44_yln_fs" src="https://documentation.media5corp.com/download/attachments/45481987/pencilbleu.jpg" width="15"> on the same line of an unconfigured line.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Authentication</span>
table, from the <span class="keyword wintitle">Criteria</span> selection list, select <span class="keyword wintitle">Endpoint</span>.</span>
</li><li class="li step">
<span class="ph cmd">From the <span class="keyword wintitle">Endpoint</span>
selection list, choose the proper endpoint.</span>
</li><li class="li step">
<span class="ph cmd">From the <span class="keyword wintitle">Validate Realm</span> selection list, select <span class="keyword wintitle">Disable</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">User Name</span>
field, enter the registration username for that Endpoint.</span>
</li><li class="li step" id="task_crv_hln_fs__step7">
<span class="ph cmd">In the <span class="keyword wintitle">Password</span>
field, enter the appropriate password.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply and Refresh
Registration</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The unit will register to the default server.<br><img class="image" id="task_crv_hln_fs__image_eyg_g3r_vhb" src="https://documentation.media5corp.com/download/attachments/45481987/EndpointRegistrationSurvivability.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_usg_zqn_fs">Configuring OPTIONS Method Support</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title12" id="task_usg_zqn_fs">
<h2 class="title topictitle2" id="ariaid-title12">Configuring OPTIONS Method Support</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>
<div class="note note note_note"><span class="note__title">Note:</span> This step is required if your server is configured to only receive 200 OK by the
Mediatrix unit, when it polls the Mediatrix with SIP OPTIONS.</div><div class="note note note_note"><span class="note__title">Note:</span> This is
not supported by all SIP servers, this feature is not mandatory in most use
cases.</div>
</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Interop</span>. </span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">SIP Interop</span>
table, from the <span class="keyword wintitle">OPTIONS Method Support</span>
selection list, select <span class="keyword wintitle">Always 200 OK</span>.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>. </span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The unit will always answer 200 OK to SIP OPTIONS messages received (Keep
Alive).<br><img class="image" id="task_usg_zqn_fs__image_r2c_q4h_tx" src="https://documentation.media5corp.com/download/attachments/45481987/Sip_Interop_OptionsMethod.PNG" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_skc_2mw_fs">Creating a Hunt Group for Internal Call Survivability</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title13" id="task_skc_2mw_fs">
<h2 class="title topictitle2" id="ariaid-title13">Creating a Hunt Group for Internal Call Survivability</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Call Router</span>/<span class="keyword wintitle">Route Config</span></span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Hunt</span> table,
click <img class="image" id="task_skc_2mw_fs__image_b1v_gnw_fs" src="https://documentation.media5corp.com/download/attachments/45481987/Plusbleu.jpg" width="15">
located at the bottom of the table.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Configure Hunt</span>
table, in the <span class="keyword wintitle">Name</span>
field, enter <span class="keyword wintitle">SIP</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Destinations</span>
field, enter: </span>
<ul class="ul choices" id="task_skc_2mw_fs__choices_ax2_14w_fs">
<li class="li choice">sip-default</li>
<li class="li choice">sip-local</li>
</ul>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The order is important.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Selection Algorithm</span> selection
list, select <span class="keyword wintitle">Sequential</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Causes</span> field,
leave the default values.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Save</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In <span class="keyword wintitle">Call Router</span>/<span class="keyword wintitle">Route Config</span>
page , click <span class="keyword wintitle">Save</span>
again.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The Hunt-SIP will be available in the <span class="keyword wintitle">Suggestion</span> selection list of the
<span class="keyword wintitle">Auto-Routing Destination</span>
field, in the <span class="keyword wintitle">Call Router</span>/<span class="keyword wintitle">Auto-Routing</span> page.<br><img class="image" id="task_skc_2mw_fs__image_rpm_hfn_hs" src="https://documentation.media5corp.com/download/attachments/45481987/ConfigureHunt_InternalCallSurvivability.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_zm5_j5n_fs">Modifying Auto-Routing for Internal Call Survivability</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title14" id="task_zm5_j5n_fs">
<h2 class="title topictitle2" id="ariaid-title14">Modifying Auto-Routing for Internal Call Survivability</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Call Router</span>/<span class="keyword wintitle">Auto-Routing</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Endpoints auto-routing</span> table,
click <img class="image" id="task_zm5_j5n_fs__image_hs3_4pw_fs" src="https://documentation.media5corp.com/download/attachments/45481987/pencilbleu.jpg" width="15">.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Configure Auto-Routing</span>, in the
<span class="keyword wintitle">Auto-Routing Gateway</span>
field, enter <span class="keyword wintitle">default</span>,
<span class="keyword wintitle">local</span>. </span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Auto-Routing Destination</span>
field, enter hunt-SIP. </span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Check All</span>.
</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_zm5_j5n_fs__image_l2s_5lj_pt" src="https://documentation.media5corp.com/download/attachments/45481987/EndpointsAutoRouting_InternalCallSurvivability.png" width="800"><br>
</section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title15" id="concept_v4k_q3h_1r">
<h1 class="title topictitle1" id="ariaid-title15">DGW Documentation</h1>
<div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
<p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
Portal</a>.</p>
<div class="p">Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
<li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
solved issues of the software. It also outlines the changes and the new features the release
includes.</li>
<li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
specific use case. They address a configuration aspect we consider that most users will need to
perform. However, in some cases, a configuration note is created after receiving a question
from a customer. They provide standard step-by-step procedures detailing the values of the
parameters to use. They provide a means of validation and present some conceptual information.
The configuration notes are specifically created to guide the user through an aspect of the
configuration. </li>
<li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
specific technical action, such as performing a firmware upgrade.</li>
<li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
adequately install the unit. It provides information on card installation, cable connections,
and how to access for the first time the Management interface.</li>
<li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
of the unit. Although this document is task oriented, it provides conceptual information to
help the user understand the purpose and impact of each task. The User Guide will provide
information such as where and how TR-069 can be configured in the Management Interface, how to
set firewalls, or how to use the CLI to configure parameters that are not available in the
Management Interface.</li>
<li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
includes a description of all the parameters used by all the services of the Mediatrix units.
You will find, for example, scripts to configure a specific parameter, notification messages
sent by a service, or an action description used to create Rulesets. This document includes
reference information such as a dictionary, and it does not include any step-by-step
procedures. </li>
</ul></div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title16" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title16">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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