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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="reference"><meta name="description" content="Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps."><meta name="prodname" content="For all Mediatrix units with telephony cards"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="reference_o3x_5cp_k5"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/custom.css"><title>Basic SIP Unit Registration</title></head><body><header role="banner"><div class="topicmeta title">Basic SIP Unit Registration</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">For all Mediatrix units with telephony cards</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45482024/Basic%20SIP%20Unit%20Registration.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#reference_o3x_5cp_k5">Information to Know Before Starting </a></li><li><a href="#concept_z3f_btr_2s">Basic SIP Unit Registration </a><ul><li><a href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></li><li><a href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></li><li><a href="#task_f3h_pjq_zp">Configuring the Keep Alive feature </a></li><li><a href="#task_fqb_zdd_ss">Configuring Unit Authentication</a></li><li><a href="#task_hdx_vrx_zp">Registering a Unit to All Gateways</a></li><li><a href="#task_usg_zqn_fs">Configuring OPTIONS Method Support</a></li><li><a href="#unique_3754698161881820077">Configuring the Keep Alive feature </a></li></ul></li><li><a href="#reference_ur5_yx3_ps">Available Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="reference_o3x_5cp_k5">
<h1 class="title topictitle1" id="ariaid-title1">Information to Know Before Starting </h1>
<div class="body refbody"><p class="shortdesc"><span class="keyword wintitle">Before starting to use these configuration
notes, complete the following table to make sure you have the required information
to complete the different steps.</span></p>
<section class="section">
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> <span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></div>
</section>
<section class="section">
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> The SIP gateway must be configured as a Trunk.</div>
<div class="note note note_note"><span class="note__title">Note:</span> <span class="ph">The Mediatrix unit must be reinitialised to its factory default settings to make sure the configuration can be successfully executed.</span></div>
</section>
<table class="table frame-all" id="reference_o3x_5cp_k5__table_kkj_cdp_k5"><caption></caption><colgroup><col style="width:33.6734693877551%"><col style="width:25.510204081632647%"><col style="width:40.816326530612244%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Information</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Value</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3">Used in Step</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address used by your Mediatrix unit to communicate with the Management
Interface.<ul class="ul" id="reference_o3x_5cp_k5__ul_xl2_hfp_k5">
<li class="li">If your computer is connected to the Ethernet port meant to be connected to the
Local Area Network (LAN), i.e. Eth2 on most devices</li>
</ul></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Use this value: 192.168.0.10</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">
<ul class="ul" id="reference_o3x_5cp_k5__ul_pfz_3fp_k5">
<li class="li"> If your Mediatrix unit is configured to use a DHCP server, use the DHCP
server-provided IP address. </li>
</ul>
</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"> </td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the SIP <span class="keyword wintitle">Registrar Host</span></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the <span class="keyword wintitle">Proxy Host</span></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of the SIP Proxy Host of <span class="keyword wintitle">Messaging Server Host</span> (if
required)</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">SIP username and password of each unit</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_fqb_zdd_ss">Configuring Unit Authentication</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Realm used for each unit.</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_fqb_zdd_ss">Configuring Unit Authentication</a></td>
</tr>
</tbody></table>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title2" id="concept_z3f_btr_2s">
<h1 class="title topictitle1" id="ariaid-title2">Basic SIP Unit Registration </h1>
<div class="body conbody"><p class="shortdesc">This scenario describes how to perform a Basic Sip Unit Registration for the Mediatrix
units.</p>
<div class="p">The Network configuration is not covered in this document. For more details on network
configuration, refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Basic+Network+Configuration" target="_blank"> DGW Configuration Guides - Basic Network Configuration</a>
published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.<br><img class="image" id="concept_z3f_btr_2s__image_g4g_ghc_dy" src="https://documentation.media5corp.com/download/attachments/45482024/BasicSipEndpoinRegistration.png"><br></div>
</div>
<hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title3" lang="en-US" id="task_ifw_qpc_zp">
<h2 class="title topictitle2" id="ariaid-title3">Logging on to the Mediatrix Unit Web Interface</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The computer IP address must be in the same TCP/IP network as the Mediatrix
unit.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>For better performances, it is recommended to use the latest available version of
Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox. <div class="note note note_note"><span class="note__title">Note:</span> You may not be
able to log on to the Mediatrix unit Web interface if you are using older browser
versions. </div></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">In your Web browser, enter the IP address at which the Web interface of your
Mediatrix unit can be reached.</span>
<ul class="ul choices" id="task_ifw_qpc_zp__choices_kx1_wf3_bq">
<li class="li choice">If your network has an IPv4 DHCP server, connect the primary Ethernet
port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP
server IP address.</li>
<li class="li choice">You can also connect your computer to the secondary Ethernet port of the
Mediatrix unit (ETH2), use the 192.168.0.10 IP address. However, the
computer must also own an IP address in the 192.168.0.0/24 network.</li>
</ul>
</li><li class="li step stepexpand">
<span class="ph cmd">Enter <span class="keyword wintitle">admin</span> as your
username and <span class="keyword wintitle">administrator</span> as the
password.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You can also use <span class="keyword wintitle">public</span> as a username and
leave the password field empty; it has the full administration rights by
default. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="ph uicontrol">Login</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>The <span class="ph uicontrol">Information</span> page of
the Web interface is displayed.</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks" lang="en-US"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Related tasks</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title4" id="task_kn3_sz5_fs">
<h2 class="title topictitle2" id="ariaid-title4">Configuring the Default SIP Servers</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>In some instances, the configuration of the default servers may already be
completed. </section>
<section id="task_kn3_sz5_fs__steps_abf_c3q_zp"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_kn3_sz5_fs__steps_abf_c3q_zp"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Registrar Host</span>
field, indicate the server IP address or FQDN of the SIP Registrar server
.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Proxy Host</span>
field, indicate the server IP address or FQDN of the SIP Proxy server.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Messaging Server Host</span> field,
indicate the server IP address or FQDN of the Messaging server, if needed.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Leave the <span class="keyword wintitle">Outbound Proxy Host</span> field
empty, unless specifically instructed to set a value.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Setting the address to 0.0.0.0:0 or leaving the field empty disables the
outbound proxy host.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Located at the top of the page, click <span class="ph uicontrol">restart required services</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_kn3_sz5_fs__image_q5v_m1v_fs" src="https://documentation.media5corp.com/download/attachments/45482024/DefaultServers.png" width="700"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#unique_3754698161881820077">Configuring the Keep Alive feature</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title5" id="task_f3h_pjq_zp">
<h2 class="title topictitle2" id="ariaid-title5">Configuring the Keep Alive feature </h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> This is not supported by all SIP servers, this feature is not
mandatory in most use cases.</div>
</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Keep-Alive</span>
table, complete the fields as required.</span>
</li><li class="li step">
<span class="ph cmd">If you selected an alternate destination, complete the fields of the <span class="keyword wintitle">Alternate Destination</span> table.
</span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title6" id="task_fqb_zdd_ss">
<h2 class="title topictitle2" id="ariaid-title6">Configuring Unit Authentication</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The SIP gateway must be configured as a Trunk.<p class="p">Unit Authentication applies to all
challenges received for SIP dialogs. You can define several user names and passwords
for the Mediatrix unit. These usernames and passwords apply to all endpoints of the
unit.</p></section>
<section id="task_fqb_zdd_ss__steps_gnd_z2w_cy"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_fqb_zdd_ss__steps_gnd_z2w_cy"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Authentication</span>.</span>
</li><li class="li step stepexpand" id="task_fqb_zdd_ss__Step2">
<span class="ph cmd">Click <span class="keyword wintitle">Edit All Entries</span>
located at the bottom of the page.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Authentication</span>
table, from the <span class="keyword wintitle">Criteria</span> selection list, select <span class="keyword wintitle">Unit</span> .</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Realm</span> field,
enter the provided realm. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Validate Realm</span> selection list, select <span class="keyword wintitle">Enable</span>.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> If no <span class="keyword wintitle">Realm</span> was
provided, leave the <span class="keyword wintitle">Realm</span> field empty and
from the <span class="keyword wintitle">Validate Realm</span> selection
list, select <span class="keyword wintitle">Disable</span>.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">User Name</span>
field, enter the SIP user name.</span>
</li><li class="li step stepexpand" id="task_fqb_zdd_ss__step7">
<span class="ph cmd">In the <span class="keyword wintitle">Password</span>
field, enter the appropriate password for each entry.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply and Refresh
Registration</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>Each gateway will be registered. <br><img class="image" id="task_fqb_zdd_ss__image_y1z_5cc_dy" src="https://documentation.media5corp.com/download/attachments/45482024/AuthenticationUnit.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_hdx_vrx_zp">Registering a Unit to All Gateways</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title7" id="task_hdx_vrx_zp">
<h2 class="title topictitle2" id="ariaid-title7">Registering a Unit to All Gateways</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Registrations</span>.</span>
</li><li class="li step" id="task_hdx_vrx_zp__2">
<span class="ph cmd">In the <span class="keyword wintitle">Unit Registration</span> table, enter in the <span class="keyword wintitle">User Name</span>, a username to
uniquely identify the user in the domain.</span>
</li><li class="li step" id="task_hdx_vrx_zp__3">
<span class="ph cmd">From the <span class="keyword wintitle">Gateway Name</span>
selection list, choose <span class="keyword wintitle">All</span>. </span>
</li><li class="li step">
<span class="ph cmd">Repeat steps <a class="xref" href="#task_hdx_vrx_zp__2">2</a> and <a class="xref" href="#task_hdx_vrx_zp__3">3</a> for each SIP account/Registration needed.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply and Refresh</span>.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="ph uicontrol">restart required services</span>
located at the top of the page.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The information will be displayed in the <span class="keyword wintitle">Unit Registration Status</span> table. <br><img class="image" id="task_hdx_vrx_zp__image_ylf_wkc_d1b" src="https://documentation.media5corp.com/download/attachments/45482024/UnitRegistration_AllGateways.png" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_usg_zqn_fs">Configuring OPTIONS Method Support</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title8" id="task_usg_zqn_fs">
<h2 class="title topictitle2" id="ariaid-title8">Configuring OPTIONS Method Support</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>
<div class="note note note_note"><span class="note__title">Note:</span> This step is required if your server is configured to only receive 200 OK by the
Mediatrix unit, when it polls the Mediatrix with SIP OPTIONS.</div><div class="note note note_note"><span class="note__title">Note:</span> This is
not supported by all SIP servers, this feature is not mandatory in most use
cases.</div>
</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Interop</span>. </span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">SIP Interop</span>
table, from the <span class="keyword wintitle">OPTIONS Method Support</span>
selection list, select <span class="keyword wintitle">Always 200 OK</span>.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>. </span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The unit will always answer 200 OK to SIP OPTIONS messages received (Keep
Alive).<br><img class="image" id="task_usg_zqn_fs__image_r2c_q4h_tx" src="https://documentation.media5corp.com/download/attachments/45482024/Sip_Interop_OptionsMethod.PNG" width="800"><br></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#unique_3754698161881820077">Configuring the Keep Alive feature</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title9" id="unique_3754698161881820077">
<h2 class="title topictitle2" id="ariaid-title9">Configuring the Keep Alive feature </h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> This is not supported by all SIP servers, this feature is not
mandatory in most use cases.</div>
</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Keep-Alive</span>
table, complete the fields as required.</span>
</li><li class="li step">
<span class="ph cmd">If you selected an alternate destination, complete the fields of the <span class="keyword wintitle">Alternate Destination</span> table.
</span>
</li></ol></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_fqb_zdd_ss">Configuring Unit Authentication</a></li></ul></div></nav></article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title10" id="reference_ur5_yx3_ps">
<h1 class="title topictitle1" id="ariaid-title10">Available Documentation</h1>
<div class="body refbody">
<section class="section">For more details, refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Latest+DGW" target="_blank">Mediatrix Documentation</a> published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title11" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title11">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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