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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="reference"><meta name="description" content="Before starting to use these configuration notes, complete the following table to make sure you have the required information to complete the different steps."><meta name="prodname" content="Mediatrix units with FXO ports"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="reference_o3x_5cp_k5"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45481987/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45481987/custom.css"><title>Basic FXO Gateway Configuration</title></head><body><header role="banner"><div class="topicmeta title">Basic FXO Gateway Configuration</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">Mediatrix units with FXO ports</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45481987/Basic%20FXO%20Gateway%20Configuration.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#reference_o3x_5cp_k5">Information to Know Before Starting </a></li><li><a href="#topic_title_Configuring_the_Mediatrix_Unit_d1e16">Configuring the Mediatrix Unit</a><ul><li><a href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></li><li><a href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></li><li><a href="#task_uzr_2yr_ns">Creating a Hunt</a></li><li><a href="#task_xrg_gj2_4s">Creating a New Route</a></li><li><a href="#task_n5s_rfr_ns">Configuring Automatic Call Activation on All FXO Ports</a></li><li><a href="#unique_1590898126433004487">Configuring Automatic Call Activation on a Specific FXO Port</a></li><li><a href="#task_ojw_hvp_ns">Configuring the Country for all Endpoints</a></li><li><a href="#task_ssh_31j_ns">Configuring the Dial Tone Detection</a></li><li><a href="#task_znx_hgj_ns">Configuring the Answering Delay</a></li><li><a href="#task_tpx_ynj_ns">Configuring the Far End Disconnect Parameters</a></li><li><a href="#task_iks_t2q_ns">Restarting Services</a></li></ul></li><li><a href="#reference_j4g_nbv_gfb">Online Help</a></li><li><a href="#reference_ur5_yx3_ps">Available Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="reference_o3x_5cp_k5">
<h1 class="title topictitle1" id="ariaid-title1">Information to Know Before Starting </h1>
<div class="body refbody"><p class="shortdesc"><span class="keyword wintitle">Before starting to use these configuration
notes, complete the following table to make sure you have the required information
to complete the different steps.</span></p>
<section class="section">
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> <span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></div>
</section>
<section class="section">
<div class="note note note_note"><span class="note__title">Note:</span> <span class="ph">The Mediatrix unit must be reinitialised to its factory default settings to make sure the configuration can be successfully executed.</span></div>
</section>
<section class="section">This documents includes the basic configuration of an FXO gateway. If you wish to add
registration and authentication, refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Basic+SIP+Unit+Registration" target="_blank">Technical Bulletin - Basic SIP Unit Registration</a> and
<a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/SIP+Authentication" target="_blank">DGW Configuration Guide - SIP Authentication</a>
documentation published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.</section>
<table class="table frame-all" id="reference_o3x_5cp_k5__table_kkj_cdp_k5"><caption></caption><colgroup><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Information</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Value</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3">Used in Step</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address of unit</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of Registrar host </td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address or FQDN of Proxy host</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></td>
</tr>
</tbody></table>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title2" id="topic_title_Configuring_the_Mediatrix_Unit_d1e16">
<h1 class="title topictitle1" id="ariaid-title2">Configuring the Mediatrix Unit</h1>
<article class="topic task nested1" aria-labelledby="ariaid-title3" lang="en-US" id="task_ifw_qpc_zp">
<h2 class="title topictitle2" id="ariaid-title3">Logging on to the Mediatrix Unit Web Interface</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The computer IP address must be in the same TCP/IP network as the Mediatrix
unit.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>For better performances, it is recommended to use the latest available version of
Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox. <div class="note note note_note"><span class="note__title">Note:</span> You may not be
able to log on to the Mediatrix unit Web interface if you are using older browser
versions. </div></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">In your Web browser, enter the IP address at which the Web interface of your
Mediatrix unit can be reached.</span>
<ul class="ul choices" id="task_ifw_qpc_zp__choices_kx1_wf3_bq">
<li class="li choice">If your network has an IPv4 DHCP server, connect the primary Ethernet
port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP
server IP address.</li>
<li class="li choice">You can also connect your computer to the secondary Ethernet port of the
Mediatrix unit (ETH2), use the 192.168.0.10 IP address. However, the
computer must also own an IP address in the 192.168.0.0/24 network.</li>
</ul>
</li><li class="li step stepexpand">
<span class="ph cmd">Enter <span class="keyword wintitle">admin</span> as your
username and <span class="keyword wintitle">administrator</span> as the
password.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You can also use <span class="keyword wintitle">public</span> as a username and
leave the password field empty; it has the full administration rights by
default. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="ph uicontrol">Login</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>The <span class="ph uicontrol">Information</span> page of
the Web interface is displayed.</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks" lang="en-US"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Related tasks</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_kn3_sz5_fs">Configuring the Default SIP Servers</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title4" id="task_kn3_sz5_fs">
<h2 class="title topictitle2" id="ariaid-title4">Configuring the Default SIP Servers</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>In some instances, the configuration of the default servers may already be
completed. </section>
<section id="task_kn3_sz5_fs__steps_abf_c3q_zp"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_kn3_sz5_fs__steps_abf_c3q_zp"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Servers</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Registrar Host</span>
field, indicate the server IP address or FQDN of the SIP Registrar server
.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Proxy Host</span>
field, indicate the server IP address or FQDN of the SIP Proxy server.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Messaging Server Host</span> field,
indicate the server IP address or FQDN of the Messaging server, if needed.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Leave the <span class="keyword wintitle">Outbound Proxy Host</span> field
empty, unless specifically instructed to set a value.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Setting the address to 0.0.0.0:0 or leaving the field empty disables the
outbound proxy host.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Located at the top of the page, click <span class="ph uicontrol">restart required services</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_kn3_sz5_fs__image_q5v_m1v_fs" src="https://documentation.media5corp.com/download/attachments/45481987/DefaultServers.png" width="700"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_uzr_2yr_ns">Creating a Hunt</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title5" id="task_uzr_2yr_ns">
<h2 class="title topictitle2" id="ariaid-title5">Creating a Hunt</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Call Router</span>/<span class="keyword wintitle">Route Config</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Hunt</span> table,
click <img class="image" id="task_uzr_2yr_ns__image_if2_kf2_4s" src="https://documentation.media5corp.com/download/attachments/45481987/Plusbleu.jpg" width="12">.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Name</span> field,
type FXO_Hunt.</span>
</li><li class="li step">
<span class="ph cmd">From the drop box next to the <span class="keyword wintitle">Destinations</span> field, select
<span class="keyword wintitle">fxo-FXO1</span>,
<span class="keyword wintitle">fxo-FXO2</span>,
<span class="keyword wintitle">fxo-FXO3</span>,
<span class="keyword wintitle">fxo-FXO4</span>.</span>
</li><li class="li step">
<span class="ph cmd">From the drop box next to the <span class="keyword wintitle">Causes</span> field, select the
causes pertinent to your situation.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Save</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_uzr_2yr_ns__image_g5k_z32_4s" src="https://documentation.media5corp.com/download/attachments/45481987/ConfigureHunt_FXO.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_xrg_gj2_4s">Creating a New Route</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title6" id="task_xrg_gj2_4s">
<h2 class="title topictitle2" id="ariaid-title6">Creating a New Route</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The task <a class="xref" href="#task_uzr_2yr_ns">Creating a Hunt</a> must
be completed. </section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Call Router</span>/<span class="keyword wintitle">Route Config</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Routes</span> table,
click <img class="image" id="task_xrg_gj2_4s__image_pss_fk2_4s" src="https://documentation.media5corp.com/download/attachments/45481987/Plusbleu.jpg" width="12">.</span>
</li><li class="li step">
<span class="ph cmd">From the dropbox next to the <span class="keyword wintitle">Sources</span> field, select
<span class="keyword wintitle">sip-default</span>.</span>
</li><li class="li step">
<span class="ph cmd">From the dropbox next to the <span class="keyword wintitle">Destination</span> field, select
hunt-FXO_Hunt.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Save</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Routes</span> table,
click <img class="image" id="task_xrg_gj2_4s__image_jbw_lm2_4s" src="https://documentation.media5corp.com/download/attachments/45481987/Plusbleu.jpg" width="12">
.</span>
</li><li class="li step">
<span class="ph cmd">From the dropbox next to the <span class="keyword wintitle">Sources</span>, select all the used
FXO port.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Destination</span>
field, set <span class="keyword wintitle">sip-default</span>.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Save</span> to apply
the new configuration. </span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_xrg_gj2_4s__image_czw_ln2_4s" src="https://documentation.media5corp.com/download/attachments/45481987/Route_RemoteOffice.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_n5s_rfr_ns">Configuring Automatic Call Activation on All FXO Ports</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title7" id="task_n5s_rfr_ns">
<h2 class="title topictitle2" id="ariaid-title7">Configuring Automatic Call Activation on All FXO Ports</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Select Endpoint</span> selection list to <span class="keyword wintitle">Default</span>.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Automatic Call
Activation</span> to
<span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Automatic Call Target</span> to the
SIP server IVR or desired extension number.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_n5s_rfr_ns__image_cj4_vwr_ns" src="https://documentation.media5corp.com/download/attachments/45481987/ServicesConfiguration_Default.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#unique_1590898126433004487">Configuring Automatic Call Activation on a Specific FXO Port</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title8" id="unique_1590898126433004487">
<h2 class="title topictitle2" id="ariaid-title8">Configuring Automatic Call Activation on a Specific FXO Port</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>These steps are applicable only if the unit performs survivability through FXO
ports.</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
</li><li class="li step" id="unique_1590898126433004487__2">
<span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> selection list, select the FXO endpoint to configure.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Automatic Call</span>
section, set the <span class="keyword wintitle">Endpoint Specific</span> selection
list to <span class="keyword wintitle">Yes</span>.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Automatic Call
Activation</span>
selection list to <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step" id="unique_1590898126433004487__5">
<span class="ph cmd">Set the <span class="keyword wintitle">Automatic Call Target</span>
selection list to the SIP server IVR or desired extension number.</span>
</li><li class="li step">
<span class="ph cmd">Repeat the steps <a class="xref" href="#unique_1590898126433004487__2"> 2 </a> to
<a class="xref" href="#unique_1590898126433004487__5"> 5 </a> for each FXO
endpoint to configure.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<p class="p">Calls form the selected endpoints lines will be sent to the configured destination
number in the SIP server.</p>
<br><img class="image" id="unique_1590898126433004487__image_ufj_wwr_ns" src="https://documentation.media5corp.com/download/attachments/45481987/ServicesConfiguration_FXO.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_ojw_hvp_ns">Configuring the Country for all Endpoints</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title9" id="task_ojw_hvp_ns">
<h2 class="title topictitle2" id="ariaid-title9">Configuring the Country for all Endpoints</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Misc</span>.</span>
</li><li class="li step">
<span class="ph cmd">Make sure the <span class="keyword wintitle">Select Endpoint</span> drop-down
list is set to <span class="keyword wintitle">Default</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Country</span> table,
select your country from the drop-down list. </span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_ojw_hvp_ns__image_bdg_jxp_ns" src="https://documentation.media5corp.com/download/attachments/45481987/Country.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_ssh_31j_ns">Configuring the Dial Tone Detection</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title10" id="task_ssh_31j_ns">
<h2 class="title topictitle2" id="ariaid-title10">Configuring the Dial Tone Detection</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>It allows the Mediatrix unit to wait for a dial tone before initiating the dialing
sequence. If no dial tone is detected, the line is considered busy. </section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">POTS</span>/<span class="keyword wintitle">FXO Configuration</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">FXO Dialing Configuration</span>
table, from the <span class="keyword wintitle">Dial Tone Detection Mode</span> drop
box, select <span class="keyword wintitle">CountryTone</span>. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Not all PBX manufacturers produce the country dial tone on the extension
line. If this is the case, make sure the <span class="keyword wintitle">Dial Tone Detection Mode</span> is
disabled, otherwise the Mediatrix unit will not output dialed digits.</div>
<div class="note note note_note"><span class="note__title">Note:</span> Not all PSTN switches produce the country dial tone on the PSTN line. If
this is the case, make sure the <span class="keyword wintitle">Dial Tone Detection Mode</span> is
disabled, otherwise the Mediatrix unit will not output dialed digits.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_ssh_31j_ns__image_t5v_4fj_ns" src="https://documentation.media5corp.com/download/attachments/45481987/FXODialingConfiguration.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_znx_hgj_ns">Configuring the Answering Delay</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title11" id="task_znx_hgj_ns">
<h2 class="title topictitle2" id="ariaid-title11">Configuring the Answering Delay</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">POTS</span>/<span class="keyword wintitle">FXO Configuration</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">FXO Answering Configuration</span>
table, complete the fields as required.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> If the PBX does not pass the caller ID to the
Mediatrix unit, you can reduce the <span class="keyword wintitle">Wait Before Answering Delay</span>
to <strong class="ph b">2500</strong> to reduce the time before the Mediatrix unit goes off-hook
upon ring detection.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_tpx_ynj_ns">Configuring the Far End Disconnect Parameters</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title12" id="task_tpx_ynj_ns">
<h2 class="title topictitle2" id="ariaid-title12">Configuring the Far End Disconnect Parameters</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>
<p class="p">
</p>
</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">POTS</span>/<span class="keyword wintitle">FXO Configuration</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">FXO Force End of Call</span> table,
from the <span class="keyword wintitle">Force End Of Call On Tone Detection Mode</span> drop box, select <span class="keyword wintitle">Custom Tone</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Set the <span class="keyword wintitle">Tone Detection Custom Frequency</span>
field to <strong class="ph b">350</strong>. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Verify with your PBX supplier what tone (exact frequency and cadence) the
PBX produces on the extension when the far end is disconnected.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Complete the other fields as required.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_tpx_ynj_ns__image_lnk_wsj_ns" src="https://documentation.media5corp.com/download/attachments/45481987/FXOForceEndOfCall.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_iks_t2q_ns">Restarting Services</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title13" id="task_iks_t2q_ns">
<h2 class="title topictitle2" id="ariaid-title13">Restarting Services</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">System</span>/<span class="keyword wintitle">Services</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="ph uicontrol">restart required services</span>
table, click <span class="ph uicontrol">restart required services</span>.</span>
</li></ol></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title14" id="reference_j4g_nbv_gfb">
<h1 class="title topictitle1" id="ariaid-title14">Online Help</h1>
<p class="shortdesc"><span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title15" id="reference_ur5_yx3_ps">
<h1 class="title topictitle1" id="ariaid-title15">Available Documentation</h1>
<div class="body refbody">
<section class="section">For more details, refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Latest+DGW" target="_blank">Mediatrix Documentation</a> published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title16" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title16">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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