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Comment: updated @ 2023-08-09T10:55:28.330785
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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="reference"><meta name="prodname" content="For All Mediatrix Units"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="reference_o2v_nfw_rs"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/custom.css"><title>Diversion Header Feature</title></head><body><header role="banner"><div class="topicmeta title">Diversion Header Feature</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">For All Mediatrix Units</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45482024/Diversion%20Header%20Feature.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#reference_o2v_nfw_rs">Diversion Header Requirements</a></li><li><a href="#reference_wyq_5fw_rs">Diversion Header Supported Standards</a></li><li><a href="#concept_bnv_sgw_rs">SIP Diversion Header</a></li><li><a href="#concept_wj1_c3w_rs">ISDN Facility</a></li><li><a href="#topic_title_How_to_Activate_the_Diversion_Feature_d1e19">How to Activate the Diversion Feature</a><ul><li><a href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></li><li><a href="#task_ps5_cmw_rs">Activating the Diversion Feature in SIP</a></li><li><a href="#task_imm_2pw_rs">Activating the Diversion in ISDN</a></li><li><a href="#task_iks_t2q_ns">Restarting Services</a></li></ul></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#reference_j4g_nbv_gfb">Online Help</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="reference_o2v_nfw_rs">
  <h1 class="title topictitle1" id="ariaid-title1">Diversion Header Requirements</h1>
  <div class="body refbody">
    <section class="section">This feature is supported in a SIP to ISDN or ISDN to SIP scenario.</section>
  </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title2" id="reference_wyq_5fw_rs">
  <h1 class="title topictitle1" id="ariaid-title2">Diversion Header Supported Standards</h1>
  <div class="body refbody">
    <section class="section">On the ISDN side, the standard supported is ETS 300 207: Call Diversion and Call
      Rerouting.This feature is not available on NI2 and QSIG signaling protocols.</section>
    <section class="section">In SIP, the SIP gateway supports RFC 5806 Diversion Indication in SIP in received and
      sent INVITEs, as well as in 302messages.</section>
  </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title3" id="concept_bnv_sgw_rs">
 <h1 class="title topictitle1" id="ariaid-title3">SIP Diversion Header</h1>
 
 <div class="body conbody"><p class="shortdesc">A SIP Diversion header is received and sent in SIP INVITEs messages as well as in 302
  Moved Temporarily messages.</p>
  <p class="p">When receiving an INVITE or a 302 message with a Diversion header, an ISDN Facility message
   will be sent with the information contained in the Diversion header.</p>
  <div class="p">The following diversion reasons (taken from RFC 5806) are supported in the SIP message:<ul class="ul" id="concept_bnv_sgw_rs__ul_qqm_ghw_rs">
    <li class="li">"unknown"</li>
    <li class="li">"user-busy"</li>
    <li class="li">"no-answer"</li>
    <li class="li">"unconditional"</li>
   </ul></div>
  <div class="p">Here is an example for a 3xx message with a Diversion header:<br><img class="image" id="concept_bnv_sgw_rs__image_kcj_lhw_rs" src="https://documentation.media5corp.com/download/attachments/45482024/SIPDiversionHeader.png" width="800"><br></div>
 </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title4" id="concept_wj1_c3w_rs">
 <h1 class="title topictitle1" id="ariaid-title4">ISDN Facility</h1>
 
 <div class="body conbody"><p class="shortdesc">A Diversion ISDN message is received or sent in an IE Facility</p>
  <p class="p">When receiving a Diversion ISDN message, a Diversion header will be added to the INVITE or the
   302 Moved Temporarily SIP message.</p>
  <div class="p">The following Diverting properties can be modified or used as in Routes or Mapping in the Call
   Router configuration:<ul class="ul" id="concept_wj1_c3w_rs__ul_jcl_xlw_rs">
    <li class="li">Last/Original Diverting Reason</li>
    <li class="li">Last/Original Diverting E164</li>
    <li class="li">Last/Original Diverting Party Number Type</li>
    <li class="li">Last/Original Diverting Public Type of Number</li>
    <li class="li">Last/Original Diverting Private Type of Number</li>
    <li class="li">Last/Original Diverting Number Presentation</li>
   </ul></div>
 </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title5" id="topic_title_How_to_Activate_the_Diversion_Feature_d1e19">
   <h1 class="title topictitle1" id="ariaid-title5">How to Activate the Diversion Feature</h1>
<article class="topic task nested1" aria-labelledby="ariaid-title6" lang="en-US" id="task_ifw_qpc_zp">
    <h2 class="title topictitle2" id="ariaid-title6">Logging on to the Mediatrix Unit Web Interface</h2>
    <div class="body taskbody">
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The computer IP address must be in the same TCP/IP network as the Mediatrix
            unit.</section>
        <section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>For better performances, it is recommended to use the latest available version of
            Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox. <div class="note note note_note"><span class="note__title">Note:</span> You may not be
                able to log on to the Mediatrix unit Web interface if you are using older browser
                versions. </div></section>
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
                <span class="ph cmd">In your Web browser, enter the IP address at which  the Web interface of your
                    Mediatrix unit can be reached.</span>
                <ul class="ul choices" id="task_ifw_qpc_zp__choices_kx1_wf3_bq">
                    <li class="li choice">If your network has an IPv4 DHCP server, connect the primary Ethernet
                        port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP
                        server IP address.</li>
                    <li class="li choice">You can also connect your computer to the secondary Ethernet port of the
                        Mediatrix unit (ETH2), use the 192.168.0.10 IP address. However, the
                        computer must also own an IP address in the 192.168.0.0/24 network.</li>
                </ul>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Enter <span class="keyword wintitle">admin</span> as your
                    username and <span class="keyword wintitle">administrator</span> as the
                    password.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> You can also use <span class="keyword wintitle">public</span> as a username and
                        leave the password field empty; it has the full administration rights by
                        default. </div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="ph uicontrol">Login</span>.</span>
            </li></ol></section>
        <section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>The <span class="ph uicontrol">Information</span> page of
            the Web interface is displayed.</section>
    </div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks" lang="en-US"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Related tasks</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_ps5_cmw_rs">Activating the Diversion Feature in SIP</a></li><li class="linklist"><a class="link" href="#task_imm_2pw_rs">Activating the Diversion in ISDN</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title7" id="task_ps5_cmw_rs">
    <h2 class="title topictitle2" id="ariaid-title7">Activating the Diversion Feature in SIP</h2>
    <div class="body taskbody">
        
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
                <span class="ph cmd">Go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Misc</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">In the <span class="keyword wintitle">Diversion</span>
                    table, set the <span class="keyword wintitle">Method</span>
                    of all gateways to <span class="keyword wintitle">Diversion Header</span>. </span>
            </li><li class="li step">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
        <section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
            <br><img class="image" id="task_ps5_cmw_rs__image_ivj_r4w_rs" src="https://documentation.media5corp.com/download/attachments/45482024/Diversion.png" width="800"><br>
        </section>
    </div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_iks_t2q_ns">Restarting Services</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title8" id="task_imm_2pw_rs">
    <h2 class="title topictitle2" id="ariaid-title8">Activating the Diversion in ISDN</h2>
    <div class="body taskbody">
        
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
                <span class="ph cmd">Go to <span class="keyword wintitle">ISDN</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">In the <span class="keyword wintitle">Services Configuration</span> table,
                    set <span class="keyword wintitle">Facility Services</span>
                    to <span class="keyword wintitle">Enable</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">Click on <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
        <section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
            <br><img class="image" id="task_imm_2pw_rs__image_w4f_kqw_rs" src="https://documentation.media5corp.com/download/attachments/45482024/ServicesConfiguration_FacilityServiceEnable.png" width="800"><br>
        </section>
    </div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_iks_t2q_ns">Restarting Services</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title9" id="task_iks_t2q_ns">
    <h2 class="title topictitle2" id="ariaid-title9">Restarting Services</h2>
    <div class="body taskbody">
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
                <span class="ph cmd">Go to <span class="keyword wintitle">System</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">In the <span class="ph uicontrol">restart required services</span>
                    table, click <span class="ph uicontrol">restart required services</span>.</span>
            </li></ol></section>
    </div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title10" id="concept_v4k_q3h_1r">
 <h1 class="title topictitle1" id="ariaid-title10">DGW Documentation</h1>
 
 <div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
  <p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
    Portal</a>.</p>
  <div class="p">Several types of documents were created to clearly present the information you are looking for.
   Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
    <li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
     solved issues of the software. It also outlines the changes and the new features the release
     includes.</li>
    <li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
     specific use case. They address a configuration aspect we consider that most users will need to
     perform. However, in some cases, a configuration note is created after receiving a question
     from a customer. They provide standard step-by-step procedures detailing the values of the
     parameters to use. They provide a means of validation and present some conceptual information.
     The configuration notes are specifically created to guide the user through an aspect of the
     configuration. </li>
    <li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
     specific technical action, such as performing a firmware upgrade.</li>
    <li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
     adequately install the unit. It provides information on card installation, cable connections,
     and how to access for the first time the Management interface.</li>
    <li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
     of the unit. Although this document is task oriented, it provides conceptual information to
     help the user understand the purpose and impact of each task. The User Guide will provide
     information such as where and how TR-069 can be configured in the Management Interface, how to
     set firewalls, or how to use the CLI to configure parameters that are not available in the
     Management Interface.</li>
    <li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
     includes a description of all the parameters used by all the services of the Mediatrix units.
     You will find, for example, scripts to configure a specific parameter, notification messages
     sent by a service, or an action description used to create Rulesets. This document includes
     reference information such as a dictionary, and it does not include any step-by-step
     procedures. </li>
   </ul></div>
 </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title11" id="reference_j4g_nbv_gfb">
  <h1 class="title topictitle1" id="ariaid-title11">Online Help</h1>
  <p class="shortdesc"><span class="ph">If you are not familiar with the meaning of the fields and
                buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
                the Web page. When activated, the fields and buttons that offer online help will
                change to green and if you hover over them, the description will bedisplayed.</span></p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title12" id="concept_fqm_rv4_k4">
 <h1 class="title topictitle1" id="ariaid-title12">Copyright Notice</h1>
 

 <div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
  <p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
  <p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
   of the document and the technology and know-how that it includes and represents.</p>
  <p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
   without written prior approval by Media5 Corporation.</p>
  <p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
   and without the obligation to notify any person and/or entity of such revisions and/or
   changes.</p>
 </div>
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