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<html lang="en-us"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="concept"><meta name="description" content="The partial reset provides a way to contact the Mediatrix unit in a known and static state while keeping most of the configuration unchanged."><meta name="prodname" content="For All Mediatrix Units"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="Mediatrix"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="concept_xdd_qkh_dq"><meta name="DC.language" content="en-US"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/custom.css"><title>Performing a Partial Reset</title></head><body><header role="banner"><div class="topicmeta title">Performing a Partial Reset</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">For All Mediatrix Units</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45482024/Performing%20a%20Partial%20Reset.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#concept_xdd_qkh_dq">Partial Reset</a><ul><li><a href="#task_r4l_njg_dq">Performing a Partial Reset</a></li><li><a href="#task_gph_v4s_jq">Disabling the Rescue Interface</a></li></ul></li><li><a href="#reference_h3d_yvp_mcb">Advanced Partial Reset Parameter</a></li><li><a href="#reference_j4g_nbv_gfb">Online Help</a></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="concept_xdd_qkh_dq">
<h1 class="title topictitle1" id="ariaid-title1">Partial Reset</h1>
<div class="body conbody"><p class="shortdesc">The partial reset provides a way to contact the Mediatrix unit in a known and static
state while keeping most of the configuration unchanged.</p>
<p class="p">A partial reset can be performed at the initial start-up of the Mediatrix unit or on a unit
already in use where the configuration was modified in such a way that the user can no longer
access the system by the Web page or otherwise. In both cases, the user can manage the Mediatrix
unit through its Rescue interface, which is bound to the unit's WAN port (wan for the Mediatrix
4102S, and ETH1 for all other Mediatrix units). The IP address of the Rescue interface is
192.168.0.1 (IPv4) or an IPv6 Link Local address.. These connections give access to the Rescue
Management Interface where the configuration of a new unit can be completed and where an existing
configuration can be modified. </p>
<p class="p">By default the Rescue Network Interface is disabled. When a partial reset is performed, the
Rescue network Interface becomes enabled and the "Power" and "Ready" LEDs are blinking at 1Hz
with 75% duty and all other LEDs are off. Once the configuration has been modified to solve the
problem that required the partial reset, it is important to disable the Rescue Network Interface
to make sure that you are no longer working in the Rescue Network Interface.</p>
<div class="p">Performing a partial reset on a new unit will not modify the configuration, as it has not yet
been modified to your needs. However, a partial reset performed on a unit already in use will:<ul class="ul" id="concept_xdd_qkh_dq__ul_agw_s5h_dq">
<li class="li">Rollback Local Firewall settings that are not yet applied.</li>
<li class="li">Add a Local Firewall rule to allow complete access to the Rescue interface.</li>
<li class="li">Rollback NAT settings that are not yet applied.</li>
<li class="li">Add NAT rule to allow complete access to the Rescue interface.</li>
<li class="li">Cancel the changes that were being modified but not yet applied to the configuration.</li>
<li class="li">Disable any Network Interface in conflict with the Network Rescue Interface.</li>
<li class="li">Configure and enable the Rescue Network Interface to: <ul class="ul" id="concept_xdd_qkh_dq__ul_hpt_rvh_dq">
<li class="li">use the link as the default value used by the Uplink Network Interface</li>
<li class="li">set the IP address to 192.168.0.1 and the Network Mask to 255.255.255.0. </li>
<li class="li">set the IPv6 link-local address on all network links. The IPv6 link-local address can be
found underneath the unit.</li>
</ul></li>
</ul></div>
<div class="p">A partial reset will also modify the following parameters and preserve the values below even
after the Rescue interface has been disabled. <div class="note note note_note"><span class="note__title">Note:</span> These changes are valid when using a MX
profile. If the Mediatrix unit is not using a MX profile, the default values and therefore the
behaviour of the parameters may be different.</div>
<table class="table frame-all" id="concept_xdd_qkh_dq__table_y4v_hmh_dq"><caption></caption><colgroup><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1">Service </th>
<th class="entry colsep-1 rowsep-1" id="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">Parameter</th>
<th class="entry colsep-1 rowsep-1" id="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Default Value</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1" rowspan="3">AAA</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">Users.Password</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">User(s) from profile are restored with their factory password. All other usernames
keep their password. </td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">Users.AccessRights</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">User(s) from profile are restored with their factory rights.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">ServicesAaaType (table)</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Each service will be configured to use Local authentication and no accounting
mechanism.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1" rowspan="5">CLI </td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">EnableTelnet</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Disable</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">TelnetPort</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">23</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">EnableSsh</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Enable</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">SshPort</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">22</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">InactivityTimeOut</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">15</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1" rowspan="2">Ha</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">servicesInfoExecState (Scm)</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Stopped</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">servicesInfoStartupType (Scm)</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Manual</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1">HOC </td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">ManagementInterface</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Rescue</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1" rowspan="4">SNMP </td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">Port</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">161</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">EnableSnmpV1</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Enable</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">EnableSnmpV2</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Enable</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">EnableSnmpV3</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">Enable</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__1" rowspan="2">Web</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">ServerPort</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">80</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__2">SecureServerPort</td>
<td class="entry colsep-1 rowsep-1" headers="concept_xdd_qkh_dq__table_y4v_hmh_dq__entry__3">443</td>
</tr>
</tbody></table></div>
</div>
<hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title2" lang="en-US" id="task_r4l_njg_dq">
<h2 class="title topictitle2" id="ariaid-title2">Performing a Partial Reset</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
<div class="note note note_note"><span class="note__title">Note:</span> It is not recommended to access the unit on a regular basis through the Rescue
Network Interface.</div>
<div class="note important note_important"><span class="note__title">Important:</span> Make sure the unit is connected to the WAN port, as the Rescue
interface is bound to the unit's WAN port (wan for the
Mediatrix 4102S, and ETH1 for all other Mediatrix units). The IP address of the
Rescue interface is 192.168.0.1 (IPv4) or an IPv6 Link Local address.</div>
</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">When the Power LED is steady or blinking rapidly, insert a small unbent paper
clip into the hole of the <span class="keyword wintitle">Reset/Default</span> button located
on the Mediatrix unit.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The Power LED will start blinking. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Wait a few seconds.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">When all LEDs are blinking, but before they stop blinking, remove the paper
clip. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You have between 7 to 11 seconds.</div>
</div>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>
<p class="p">The Rescue Network Interface is displayed when accessing the Management Interface.
Several parameters and services are modified, refer to <a class="xref" href="#concept_xdd_qkh_dq" title="The partial reset provides a way to contact the Mediatrix unit in a known and static state while keeping most of the configuration unchanged.">Partial Reset</a>. Do not
forget to perform the <a class="xref" href="#task_gph_v4s_jq">Disabling the
Rescue Interface</a> step.</p>
</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title3" id="task_gph_v4s_jq">
<h2 class="title topictitle2" id="ariaid-title3">Disabling the Rescue Interface</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>By default the Rescue interface is disabled. However, after a partial reset the
rescue interface is enabled. <div class="note important note_important"><span class="note__title">Important:</span> The Rescue interface is bound to the
unit's WAN port (wan for the Mediatrix 4102S, and ETH1
for all other Mediatrix units). The IP address of the Rescue interface is
192.168.0.1 (IPv4) or an IPv6 Link Local address.</div></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Management</span>/<span class="keyword wintitle">Misc</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Network Interface</span> drop-down
menu, select the interface that will be used to manage the unit.</span>
<div class="itemgroup info">
<div class="note important note_important"><span class="note__title">Important:</span> If you keep the <span class="keyword wintitle">Rescue Interface</span>
selected, you will not be able to get into the management interface after
disabling it.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Network</span>/<span class="keyword wintitle">Interfaces</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Rescue Interface</span> table, from the <span class="keyword wintitle">Activation</span> selection list,
select <span class="keyword wintitle">Disable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
<div class="itemgroup info">
<div class="note important note_important"><span class="note__title">Important:</span> Make sure to reconfigure at least the user's
authentication and firewall rules (if applicable), otherwise it may leave
the unit unsecure.</div>
</div>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>The unit will be reachable either on the new configured static IP address or on the
DHCP .<br><img class="image" id="task_gph_v4s_jq__image_ils_j1c_3s" src="https://documentation.media5corp.com/download/attachments/45482024/RescueNetworkConfiguration.png" width="800"><br></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title4" id="reference_h3d_yvp_mcb">
<h1 class="title topictitle1" id="ariaid-title4">Advanced Partial Reset Parameter</h1>
<div class="body refbody">
<section class="section">Although the services can be configured in great part in the Web browser, some aspects
of the configuration can only be completed with the configuration parameters by :<ul class="ul" id="reference_h3d_yvp_mcb__ul_gfn_14v_wr">
<li class="li">using a MIB browser</li>
<li class="li">using the CLI</li>
<li class="li">creating a configuration script containing the configuration parameters</li>
</ul></section>
<section class="section"><span class="keyword parmname">Hardware.ResetButtonManagement</span>: used to disable the partial reset
feature. For more details, refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Reference+Guide" target="_blank">DGW Configuration Guide - Reference Guide</a> published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title5" id="reference_j4g_nbv_gfb">
<h1 class="title topictitle1" id="ariaid-title5">Online Help</h1>
<p class="shortdesc"><span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title6" id="concept_v4k_q3h_1r">
<h1 class="title topictitle1" id="ariaid-title6">DGW Documentation</h1>
<div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
<p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
Portal</a>.</p>
<div class="p">Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
<li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
solved issues of the software. It also outlines the changes and the new features the release
includes.</li>
<li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
specific use case. They address a configuration aspect we consider that most users will need to
perform. However, in some cases, a configuration note is created after receiving a question
from a customer. They provide standard step-by-step procedures detailing the values of the
parameters to use. They provide a means of validation and present some conceptual information.
The configuration notes are specifically created to guide the user through an aspect of the
configuration. </li>
<li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
specific technical action, such as performing a firmware upgrade.</li>
<li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
adequately install the unit. It provides information on card installation, cable connections,
and how to access for the first time the Management interface.</li>
<li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
of the unit. Although this document is task oriented, it provides conceptual information to
help the user understand the purpose and impact of each task. The User Guide will provide
information such as where and how TR-069 can be configured in the Management Interface, how to
set firewalls, or how to use the CLI to configure parameters that are not available in the
Management Interface.</li>
<li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
includes a description of all the parameters used by all the services of the Mediatrix units.
You will find, for example, scripts to configure a specific parameter, notification messages
sent by a service, or an action description used to create Rulesets. This document includes
reference information such as a dictionary, and it does not include any step-by-step
procedures. </li>
</ul></div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title7" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title7">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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