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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="task"><meta name="prodname" content=""><meta name="version" content="DGW 49.12.28842941"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="task_ttn_dzj_zs"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/custom.css"><title>Testing Telephony Services</title></head><body><header role="banner"><div class="topicmeta title">Testing Telephony Services</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product"></div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45482024/Testing%20Telephony%20Services.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#task_ttn_dzj_zs">Testing the Hold Service </a></li><li><a href="#task_ghj_nbk_zs">Testing the Call Waiting Service </a></li><li><a href="#task_c2k_tdk_zs">Testing the Second Call Service</a></li><li><a href="#task_jjc_zcl_zs">Testing the Blind Transfer Service</a></li><li><a href="#task_oss_wdl_zs">Testing the Attended Transfer </a></li><li><a href="#task_tnm_q2k_zs">Testing the Conference Call Service</a></li><li><a href="#task_jb1_vmk_zs">Testing the Automatic Call Service</a></li><li><a href="#task_cpw_h4k_zs">Testing the Delayed Hotline Call Service</a></li><li><a href="#task_sqj_gqk_zs">Configuring the Call Forward Service for Testing</a><ul><li><a href="#task_l5b_wpk_zs">Testing the Call Forward Service</a></li></ul></li><li><a href="#task_r31_jtk_zs">Configuring the CCBS Call Completion Service for Testing</a><ul><li><a href="#unique_8751495171955094612">Testing the CCBS Call Completion Service</a></li></ul></li><li><a href="#task_mdc_l2l_zs">Testing the Direct IP Call Service</a></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="task_ttn_dzj_zs">
<h1 class="title topictitle1" id="ariaid-title1">Testing the Hold Service </h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Hold Activation</span> field
under the <span class="keyword wintitle">Telephony</span> >
<span class="keyword wintitle">Services</span>> <span class="keyword wintitle">Hold</span> section must be set to
<span class="keyword wintitle">Enable</span>.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="task_ttn_dzj_zs__ul_p44_fbk_zs">
<li class="li">Endpoint A: 123 </li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section id="task_ttn_dzj_zs__steps_vp2_t1k_zs"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_ttn_dzj_zs__steps_vp2_t1k_zs"><li class="li step">
<span class="ph cmd">A calls B.</span>
</li><li class="li step">
<span class="ph cmd">Hook flash from A. </span>
</li><li class="li step">
<span class="ph cmd">Verify that B is on hold. </span>
</li><li class="li step">
<span class="ph cmd">Hook flash again from A.</span>
</li><li class="li step">
<span class="ph cmd">Verify that voice path is back.</span>
</li><li class="li step">
<span class="ph cmd">Release the call. </span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title2" id="task_ghj_nbk_zs">
<h1 class="title topictitle1" id="ariaid-title2">Testing the Call Waiting Service </h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Call Waiting Activation</span>
field under <span class="keyword wintitle">Telephony</span> >
<span class="keyword wintitle">Services</span> > <span class="keyword wintitle">Call Waiting</span> section must be set to
<span class="keyword wintitle">Enable</span>.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="task_ghj_nbk_zs__ul_p44_fbk_zs">
<li class="li">Endpoint A: 123</li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section id="task_ghj_nbk_zs__steps_vp2_t1k_zs"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_ghj_nbk_zs__steps_vp2_t1k_zs"><li class="li step">
<span class="ph cmd">A calls B.</span>
</li><li class="li step">
<span class="ph cmd">Verify the voice path. </span>
</li><li class="li step">
<span class="ph cmd">C calls A. </span>
</li><li class="li step">
<span class="ph cmd">Verify that A hears the stutter dial tone. </span>
</li><li class="li step">
<span class="ph cmd">Hang up all endpoints. </span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title3" id="task_c2k_tdk_zs">
<h1 class="title topictitle1" id="ariaid-title3">Testing the Second Call Service</h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Second Call Activation</span>
field under <span class="keyword wintitle">Services</span> >
<span class="keyword wintitle">Telephony</span> > <span class="keyword wintitle">Second Call</span> section must be set to
<span class="keyword wintitle">Enable</span>.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="task_c2k_tdk_zs__ul_rvk_h2k_zs">
<li class="li">Endpoint A: 123 </li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Place a call between A and B. </span>
</li><li class="li step">
<span class="ph cmd">Hook flash on A.</span>
</li><li class="li step">
<span class="ph cmd">A initiates a « Second Call » to C. </span>
</li><li class="li step">
<span class="ph cmd">Verify that the second voice path (between A and C) is established.</span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title4" id="task_jjc_zcl_zs">
<h1 class="title topictitle1" id="ariaid-title4">Testing the Blind Transfer Service</h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Blind Transfer
Activation</span> field under <span class="keyword wintitle">Telephony</span> >
<span class="keyword wintitle">Services</span> > <span class="keyword wintitle">Call Transfer</span> section must be set to
<span class="keyword wintitle">Enable</span>. </section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">A calls B.</span>
</li><li class="li step">
<span class="ph cmd">When the call is established, hook flash on B.</span>
</li><li class="li step">
<span class="ph cmd">Wait for the second dial tone on B.</span>
</li><li class="li step">
<span class="ph cmd">B calls C. </span>
</li><li class="li step">
<span class="ph cmd">Wait for the ring back in B and then hang up B. </span>
</li><li class="li step">
<span class="ph cmd">C should ring in the mean time.</span>
</li><li class="li step">
<span class="ph cmd">You should now hear a ring back in A.</span>
</li><li class="li step">
<span class="ph cmd">C answers the call.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>Call is established between A and C.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title5" id="task_oss_wdl_zs">
<h1 class="title topictitle1" id="ariaid-title5">Testing the Attended Transfer </h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Attended Transfer
Activation</span>field
under <span class="keyword wintitle">Telephony</span> > <span class="keyword wintitle">Services</span> > <span class="keyword wintitle">Call Transfer</span> section must be set to
<span class="keyword wintitle">Enable</span>. </section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">A calls B.</span>
</li><li class="li step">
<span class="ph cmd">When the call is established, hook flash on B. </span>
</li><li class="li step">
<span class="ph cmd">Wait for the second dial tone on B.</span>
</li><li class="li step">
<span class="ph cmd">B calls C.</span>
</li><li class="li step">
<span class="ph cmd">Answer C when it is ringing. </span>
</li><li class="li step">
<span class="ph cmd">Verify voice path between B and C. </span>
</li><li class="li step">
<span class="ph cmd">Hang up B. </span>
</li><li class="li step">
<span class="ph cmd">The call should be transferred.</span>
</li><li class="li step">
<span class="ph cmd">Call is established between A and C. </span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title6" id="task_tnm_q2k_zs">
<h1 class="title topictitle1" id="ariaid-title6">Testing the Conference Call Service</h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Conference Activation</span>
field under <span class="keyword wintitle">Telephony</span> >
<span class="keyword wintitle">Services</span> > <span class="keyword wintitle">Conference</span> section must be set to
<span class="keyword wintitle">Enable</span>. </section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="task_tnm_q2k_zs__ul_rvk_h2k_zs">
<li class="li">Endpoint A: 123 </li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Place a call between A and B.</span>
</li><li class="li step">
<span class="ph cmd">Hook flash on A. </span>
</li><li class="li step">
<span class="ph cmd">A initiates a « Second Call » to C . </span>
</li><li class="li step">
<span class="ph cmd">Once the voice path between A and C is established, hook flash again on A to
start the conference between A, B and C. </span>
</li><li class="li step">
<span class="ph cmd">Verify that a 3 way voice path is established. </span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title7" id="task_jb1_vmk_zs">
<h1 class="title topictitle1" id="ariaid-title7">Testing the Automatic Call Service</h1>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Services Configuration</span> table,
enable the <span class="keyword wintitle">Automatic Call
Activation</span> on
endpoint A.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Automatic Call Target</span> to 456
(endpoint B). </span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step">
<span class="ph cmd">Pick up telephone A. </span>
</li><li class="li step">
<span class="ph cmd">A call between A and B should be automatically established.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_jb1_vmk_zs__image_yhc_vv2_xt" src="https://documentation.media5corp.com/download/attachments/45482024/ServicesConfiguration_AutomaticCall.png" width="800"><br>
</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title8" id="task_cpw_h4k_zs">
<h1 class="title topictitle1" id="ariaid-title8">Testing the Delayed Hotline Call Service</h1>
<div class="body taskbody">
<section id="task_cpw_h4k_zs__steps_btj_l4k_zs"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_cpw_h4k_zs__steps_btj_l4k_zs"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Services Configuration</span> table,
under the <span class="keyword wintitle">Delayed Hotline</span> section, enable the <span class="keyword wintitle">Delayed Hotline
Activation</span> on
endpoint A.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Delayed Hotline
Condition</span> to
<span class="keyword wintitle">FirstDTMFTimeout</span>.
</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Delayed Hotline Target</span> to 456
(endpoint B).</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li><li class="li step">
<span class="ph cmd">Pick up phone A and wait for the First DTMF timer expiration.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>A call between A and B should automatically be established. First DTMF timer is the
First DTMF Timeout defined under <span class="keyword wintitle">Telephony</span>/ <span class="keyword wintitle">DTMF Maps</span>. The respective parameter
has the name "DtmfMapTimeoutFirstDtmf" and can also be modified via CLI or SNMP. Its
default value is 20.000 ms , i.e. 20 seconds.<br><img class="image" id="task_cpw_h4k_zs__image_bzf_fvm_bdb" src="https://documentation.media5corp.com/download/attachments/45482024/GeneralConfiguration.png" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title9" id="task_sqj_gqk_zs">
<h1 class="title topictitle1" id="ariaid-title9">Configuring the Call Forward Service for Testing</h1>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="task_sqj_gqk_zs__ul_p44_fbk_zs">
<li class="li">Endpoint A: 123 </li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span></span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Call Forward
Unconditional</span>
section, set the <span class="keyword wintitle">Allow Activation via
Handset</span> to
<span class="keyword wintitle">Enable</span> on endpoint
A. </span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">DTMF Map Activation</span> field to
*54. </span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">DTMF Map Deactivation</span> field to
*55. </span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Activation</span>field to <span class="keyword wintitle">Active</span>.
</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">Forwarding Address</span> to 456
(endpoint B). </span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
</div>
<hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title10" id="task_l5b_wpk_zs">
<h2 class="title topictitle2" id="ariaid-title10">Testing the Call Forward Service</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <a class="xref" href="#task_sqj_gqk_zs">Configuring the Call Forward Service for Testing</a>
task must be completed.</section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">From C, dial A.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You should hear a short ring from A and then B should ring.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Answer the call and verify the voice path between B and C. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Hang up all telephones.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From A, dial *55 to deactivate the service and hang up.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">C calls A again.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Verify that the Call Forward is not active anymore.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From A, dial *54 to re-activate the service and hang up.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">C calls A again. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Verify the forwarding to B.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Hang up all telephones.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From A, dial *54 789 and hang up. 789 is the C endpoint.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Refresh the Web page and verify that the <span class="keyword wintitle">Forwarding Address</span> has
changed to 789 (C).</span>
</li><li class="li step stepexpand">
<span class="ph cmd">B calls A and verify that the call is forwarded to C (789).</span>
</li></ol></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title11" id="task_r31_jtk_zs">
<h1 class="title topictitle1" id="ariaid-title11">Configuring the CCBS Call Completion Service for Testing</h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The configured SIP server must support the reception of SIP SUBSCRIPTION messages.
Mediatrix Gateways do not support them</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="task_r31_jtk_zs__ul_p44_fbk_zs">
<li class="li">Endpoint A: 123 </li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Services Configuration</span> table,
under the<span class="keyword wintitle">Call Completion</span> section, set the <span class="keyword wintitle">Allow CCBS Activation via
Handset</span> to <span class="keyword wintitle">Enable</span> on
endpoint A. </span>
</li><li class="li step">
<span class="ph cmd"> Set the <span class="keyword wintitle">CCBS DTMF Map Activation</span> field
to *98.</span>
</li><li class="li step">
<span class="ph cmd">Set the <span class="keyword wintitle">CCBS DTMF Map
Deactivation</span>
field to *99.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
</li></ol></section>
</div>
<hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title12" id="unique_8751495171955094612">
<h2 class="title topictitle2" id="ariaid-title12">Testing the CCBS Call Completion Service</h2>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div>Endpoints are set as follows:<ul class="ul" id="unique_8751495171955094612__ul_p44_fbk_zs">
<li class="li">Endpoint A: 123 </li>
<li class="li">Endpoint B: 456 </li>
<li class="li">Endpoint C: 789</li>
</ul></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
<span class="ph cmd">Make a call from B to C.</span>
</li><li class="li step">
<span class="ph cmd">Once the call is established between B and C, call B from A. </span>
</li><li class="li step">
<span class="ph cmd">A should hear the busy tone.</span>
</li><li class="li step">
<span class="ph cmd">Dial *98 to activate the CCBS service. </span>
</li><li class="li step">
<span class="ph cmd">Hang up A.</span>
</li><li class="li step">
<span class="ph cmd">Hang up B and C.</span>
</li><li class="li step">
<span class="ph cmd">Wait a few seconds.</span>
</li><li class="li step">
<span class="ph cmd">A will hear a special ring.</span>
</li><li class="li step">
<span class="ph cmd">Pick up A and the call will be completed with B. </span>
</li></ol></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title13" id="task_mdc_l2l_zs">
<h1 class="title topictitle1" id="ariaid-title13">Testing the Direct IP Call Service</h1>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <span class="keyword wintitle">Direct IP Address Call
Activation</span> field
under <span class="keyword wintitle">Telephony</span> > <span class="keyword wintitle">Services</span> > <span class="keyword wintitle">Direct IP Address Call</span> section, must be
set to <span class="keyword wintitle">Enable</span>. </section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd"> Dial '**' .</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Dial the numerical DTMFs of the IP address. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> For the dot '.', use the star '*' sign. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Terminate the IP call without specifying a phone number by using the star '*'
or continue with a phone number by using the pound '#' sign. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Optionally, dial the phone number.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Example: IP calls to a unit at IP address '1.2.3.4': – –If the phone
number is not required, the user must dial the following DTMFs sequence:
**1*2*3*4*. –To reach the phone number '3330001', the user must dial the
following DTMFs sequence: **1*2*3*4#3330001. </div>
</div>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title14" id="concept_v4k_q3h_1r">
<h1 class="title topictitle1" id="ariaid-title14">DGW Documentation</h1>
<div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
<p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
Portal</a>.</p>
<div class="p">Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
<li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
solved issues of the software. It also outlines the changes and the new features the release
includes.</li>
<li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
specific use case. They address a configuration aspect we consider that most users will need to
perform. However, in some cases, a configuration note is created after receiving a question
from a customer. They provide standard step-by-step procedures detailing the values of the
parameters to use. They provide a means of validation and present some conceptual information.
The configuration notes are specifically created to guide the user through an aspect of the
configuration. </li>
<li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
specific technical action, such as performing a firmware upgrade.</li>
<li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
adequately install the unit. It provides information on card installation, cable connections,
and how to access for the first time the Management interface.</li>
<li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
of the unit. Although this document is task oriented, it provides conceptual information to
help the user understand the purpose and impact of each task. The User Guide will provide
information such as where and how TR-069 can be configured in the Management Interface, how to
set firewalls, or how to use the CLI to configure parameters that are not available in the
Management Interface.</li>
<li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
includes a description of all the parameters used by all the services of the Mediatrix units.
You will find, for example, scripts to configure a specific parameter, notification messages
sent by a service, or an action description used to create Rulesets. This document includes
reference information such as a dictionary, and it does not include any step-by-step
procedures. </li>
</ul></div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title15" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title15">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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