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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="task"><meta name="prodname" content="For All Mediatrix Units except the Mediatrix 4102S"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="task_b2t_shd_kdb"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45482024/custom.css"><title>Enabling a Diagnostic Log Dump</title></head><body><header role="banner"><div class="topicmeta title">Enabling a Diagnostic Log Dump</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">For All Mediatrix Units except the Mediatrix 4102S</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45482024/Enabling%20Diagnostic%20Log%20Dumps.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#task_b2t_shd_kdb">Enabling the Automatic Diagnostic Log Dump</a></li><li><a href="#unique_1766550407745510263">Manually Starting a Diagnostic Log Dump</a></li><li><a href="#reference_j4g_nbv_gfb">Online Help</a></li><li><a href="#reference_ur5_yx3_ps">Available Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="task_b2t_shd_kdb">
<h1 class="title topictitle1" id="ariaid-title1">Enabling the Automatic Diagnostic Log Dump</h1>
<div class="body taskbody">
<section id="task_b2t_shd_kdb__steps_rdl_c3d_kdb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_b2t_shd_kdb__steps_rdl_c3d_kdb"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">System</span>/<span class="keyword wintitle">Diagnostic</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Diagnostic Log
Configuration</span>
table, select <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span>. </span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>If the unit unexpectedly closes, the diagnostic logs will be automatically generated
in an *.tgz file, available under <span class="keyword wintitle">Management</span>/<span class="keyword wintitle">File</span> in the <span class="keyword wintitle">Internal files</span> table.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested0" aria-labelledby="ariaid-title2" id="unique_1766550407745510263">
<h1 class="title topictitle1" id="ariaid-title2">Manually Starting a Diagnostic Log Dump</h1>
<div class="body taskbody">
<section id="unique_1766550407745510263__steps_rdl_c3d_kdb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="unique_1766550407745510263__steps_rdl_c3d_kdb"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">System</span>/<span class="keyword wintitle">Diagnostic</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Diagnostic Log
Configuration</span>
table, select <span class="keyword wintitle">Dump Now</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The diagnostic logs will be generated in an *.tgz file, available under the
<span class="keyword wintitle">Management</span>/<span class="keyword wintitle">File</span>, in the <span class="keyword wintitle">Internal files</span> table.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title3" id="reference_j4g_nbv_gfb">
<h1 class="title topictitle1" id="ariaid-title3">Online Help</h1>
<p class="shortdesc"><span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title4" id="reference_ur5_yx3_ps">
<h1 class="title topictitle1" id="ariaid-title4">Available Documentation</h1>
<div class="body refbody">
<section class="section">For more details, refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Latest+DGW" target="_blank">Mediatrix Documentation</a> published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title5" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title5">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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