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Comment: updated @ 2023-08-09T12:32:11.538361
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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="topic"><meta name="prodname" content="All Mediatrix Products"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="yes"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="topic_title_Basic_Telephony_Services_Concepts_d1e15"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/62825785/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/62825785/custom.css"><title>Telephony Services</title></head><body class="nobody"><header role="banner"><div class="topicmeta title">Telephony Services</div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">All Mediatrix Products</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/62825785/Telephony%20Services.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#topic_title_Basic_Telephony_Services_Concepts_d1e15">Basic Telephony Services Concepts</a><ul><li><a href="#concept_r5n_1cn_qbb">Default vs Specific Endpoint Configuration</a><ul><li><a href="#reference_zx2_yck_wbb">TelIf Default vs Specific Endpoint Configuration Examples</a></li></ul></li><li><a href="#concept_d2t_2xs_kbb">Automatic Call</a></li><li><a href="#concept_a5f_nwz_kbb">Call Completion</a></li><li><a href="#concept_f1s_hf4_lbb">Call Waiting</a></li></ul></li><li><a href="#topic_title_Basic_Telephony_Services_Tasks_d1e21">Basic Telephony Services Tasks</a><ul><li><a href="#task_ng3_2yx_kbb">Configuring Telephony Services for all Endpoints</a></li><li><a href="#task_v3l_hxx_mbb">Configuring Telephony Services for a Specific Endpoint</a></li><li><a href="#task_bld_kqf_nbb">Configuring Hook Flash Processing</a></li><li><a href="#task_tpt_dlz_kbb">Configuring Automatic Calls</a></li><li><a href="#task_cxf_1xz_kbb">Configuring Call Completion</a></li><li><a href="#task_rvp_j3h_lbb">Configuring Call Transfer</a></li><li><a href="#task_xbf_vf4_lbb">Configuring Call Waiting</a></li><li><a href="#task_k23_y1x_mbb">Configuring Conference</a></li><li><a href="#task_nkw_hlx_mbb">Configuring Delayed Hotline</a></li><li><a href="#task_tbk_t31_nbb">Configuring Direct IP Address Call</a></li><li><a href="#task_g5z_mj1_nbb">Configuring Hold</a></li><li><a href="#task_a55_1k1_nbb">Configuring Second Call</a></li><li><a href="#task_yf3_wk1_nbb">Configuring Call Forward on Busy</a></li><li><a href="#task_bw1_1h3_4bb">Configuring Call Forward on No Answer</a></li><li><a href="#task_g5c_mh3_4bb">Configuring Call Forward Unconditional</a></li></ul></li><li><a href="#reference_j4g_nbv_gfb">Online Help</a></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="topic_title_Basic_Telephony_Services_Concepts_d1e15">
   <h1 class="title topictitle1" id="ariaid-title1">Basic Telephony Services Concepts</h1>
<article class="topic concept nested1" aria-labelledby="ariaid-title2" id="concept_r5n_1cn_qbb">
 <h2 class="title topictitle2" id="ariaid-title2">Default vs Specific Endpoint Configuration</h2>
 
 <div class="body conbody"><p class="shortdesc">It is possible to configure all endpoints to the default value, or an endpoint to a
    specific value, or a mix of both.</p>
  <div class="p">When you do not change your configuration, the values keep the default configuration. In order
            to modify the codec settings for a specific endpoint, the endpoint must first be
            selected from the drop-down list. It is also possible to have a default configuration
            followed by one or more specific endpoint configurations.<ul class="ul" id="concept_r5n_1cn_qbb__ul_kjn_h2n_qbb">
                <li class="li">Default configuration</li>
                <li class="li">Mix of default and specific endpoint configurations</li>
                <li class="li">All endpoints enabled with specific configurations</li>
            </ul></div>
 </div>
<hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested2" aria-labelledby="ariaid-title3" id="reference_zx2_yck_wbb">
  <h3 class="title topictitle3" id="ariaid-title3">TelIf Default vs Specific Endpoint Configuration Examples</h3>
  <div class="body refbody">
    <section class="section">
      <p class="p">Here are some examples from the command line interface CLI for default parameters, followed
        by specific endpoint configuration.</p>
      <pre class="pre codeblock"><code>Global&gt;TelIf.DefaultCountryCustomizationUserGainInputOffset
0

Global&gt;TelIf.DefaultCountryCustomizationUserGainOutputOffset
0</code></pre>
      <pre class="pre codeblock"><code>Global&gt;TelIf.SpecificCountryCustomizationUserGain
 _____________________________________________________________
| InterfaceId  | EnableConfig  | InputOffset  | OutputOffset  |
|______________|_______________|______________|_______________|
| Slot1/E1T1   | Disable       | 0            | 0             |
| Slot2/E1T1   | Disable       | 0            | 0             |
| Slot3/E1T1   | Disable       | 0            | 0             |
| Slot4/E1T1   | Disable       | 0            | 0             |
| Slot5/FXS1   | Disable       | 0            | 0             |
| Slot5/FXS2   | Disable       | 0            | 0             |
| Slot5/FXS3   | Disable       | 0            | 0             |
| Slot5/FXS4   | Disable       | 0            | 0             |
| Slot6/FXO1   | Disable       | 0            | 0             |
| Slot6/FXO2   | Disable       | 0            | 0             |
| Slot6/FXO3   | Disable       | 0            | 0             |
| Slot6/FXO4   | Disable       | 0            | 0             |
| Slot7/FXS1   | Disable       | 0            | 0             |
| Slot7/FXS2   | Disable       | 0            | 0             |
| Slot7/FXS3   | Disable       | 0            | 0             |
| Slot7/FXS4   | Disable       | 0            | 0             |
| Slot8/FXO1   | Disable       | 0            | 0             |
| Slot8/FXO2   | Disable       | 0            | 0             |
| Slot8/FXO3   | Disable       | 0            | 0             |
| Slot8/FXO4   | Disable       | 0            | 0             |
|______________|_______________|______________|_______________|</code></pre>
      <p class="p">Command examples with their results.</p>
      <pre class="pre codeblock"><code>TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot1/E1T1].EnableConfig = Enable
TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot1/E1T1].InputOffset = -6
TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot1/E1T1].OutputOffset = -8

TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot5/FXS3].EnableConfig = Enable
TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot5/FXS3].InputOffset = -3
TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot5/FXS3].OutputOffset = -3</code></pre>
      <pre class="pre codeblock"><code>Global&gt;TelIf.SpecificCountryCustomizationUserGain
 _____________________________________________________________
| InterfaceId  | EnableConfig  | InputOffset  | OutputOffset  |
|______________|_______________|______________|_______________|
| Slot1/E1T1   | Enable        | -6           | -8            |
| Slot2/E1T1   | Disable       | 0            | 0             |
| Slot3/E1T1   | Disable       | 0            | 0             |
| Slot4/E1T1   | Disable       | 0            | 0             |
| Slot5/FXS1   | Disable       | 0            | 0             |
| Slot5/FXS2   | Disable       | 0            | 0             |
| Slot5/FXS3   | Enable        | -3           | -3            |
| Slot5/FXS4   | Disable       | 0            | 0             |
| Slot6/FXO1   | Disable       | 0            | 0             |
| Slot6/FXO2   | Disable       | 0            | 0             |
| Slot6/FXO3   | Disable       | 0            | 0             |
| Slot6/FXO4   | Disable       | 0            | 0             |
| Slot7/FXS1   | Disable       | 0            | 0             |
| Slot7/FXS2   | Disable       | 0            | 0             |
| Slot7/FXS3   | Disable       | 0            | 0             |
| Slot7/FXS4   | Disable       | 0            | 0             |
| Slot8/FXO1   | Disable       | 0            | 0             |
| Slot8/FXO2   | Disable       | 0            | 0             |
| Slot8/FXO3   | Disable       | 0            | 0             |
| Slot8/FXO4   | Disable       | 0            | 0             |
|______________|_______________|______________|_______________|</code></pre>
      <pre class="pre codeblock"><code>TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot3/E1T1].InputOffset = -1
TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot3/E1T1].OutputOffset = +1

TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot7/FXS3].InputOffset = +2
TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot7/FXS3].OutputOffset = -4</code></pre>
      <pre class="pre codeblock"><code>Global&gt;TelIf.SpecificCountryCustomizationUserGain
 _____________________________________________________________
| InterfaceId  | EnableConfig  | InputOffset  | OutputOffset  |
|______________|_______________|______________|_______________|
| Slot1/E1T1   | Enable        | -6           | -8            |
| Slot2/E1T1   | Disable       | 0            | 0             |
| Slot3/E1T1   | Disable       | -1           | 1             |
| Slot4/E1T1   | Disable       | 0            | 0             |
| Slot5/FXS1   | Disable       | 0            | 0             |
| Slot5/FXS2   | Disable       | 0            | 0             |
| Slot5/FXS3   | Enable        | -3           | -3            |
| Slot5/FXS4   | Disable       | 0            | 0             |
| Slot6/FXO1   | Disable       | 0            | 0             |
| Slot6/FXO2   | Disable       | 0            | 0             |
| Slot6/FXO3   | Disable       | 0            | 0             |
| Slot6/FXO4   | Disable       | 0            | 0             |
| Slot7/FXS1   | Disable       | 0            | 0             |
| Slot7/FXS2   | Disable       | 0            | 0             |
| Slot7/FXS3   | Disable       | 2            | -4            |
| Slot7/FXS4   | Disable       | 0            | 0             |
| Slot8/FXO1   | Disable       | 0            | 0             |
| Slot8/FXO2   | Disable       | 0            | 0             |
| Slot8/FXO3   | Disable       | 0            | 0             |
| Slot8/FXO4   | Disable       | 0            | 0             |
|______________|_______________|______________|_______________|</code></pre>
      <pre class="pre codeblock"><code>Global&gt;TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot3/E1T1].EnableConfig
Disable

Global&gt;TelIf.SpecificCountryCustomizationUserGain[InterfaceId=Slot7/FXS3].EnableConfig
Disable</code></pre>
    </section>
  </div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested1" aria-labelledby="ariaid-title4" id="concept_d2t_2xs_kbb">
 <h2 class="title topictitle2" id="ariaid-title4">Automatic Call</h2>
 <p class="shortdesc">The automatic call feature allows you to define a telephone number that is automatically
  dialed when taking the handset off hook. When this service is enabled, the second line service is
  disabled but the call waiting feature is still functional. The user can still accept incoming
  calls.</p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested1" aria-labelledby="ariaid-title5" id="concept_a5f_nwz_kbb">
 <h2 class="title topictitle2" id="ariaid-title5">Call Completion</h2>
 <p class="shortdesc">The call completion service allows you to configure the Completion of Calls on No Reply
  (CCNR) and Completion of Calls to Busy Subscriber (CCBS) features. CCBS allows a caller to
  establish a call with a “busy” callee as soon as this callee is available to take the call. It is
  implemented by monitoring the activity of a UA and look for the busy-to-idle state transition
  pattern. CCNR allows a caller to establish a call with an “idle” callee right after this callee
  uses his phone. It is implemented by monitoring the activity of a UA and look for the
  idle-busy-idle state transition pattern. The information about the call completion is not kept
  after a restart of the EpServ service. This includes the call completion activation in the Pots
  service and the call completion monitoring in the SipEp service.</p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested1" aria-labelledby="ariaid-title6" id="concept_f1s_hf4_lbb">
 <h2 class="title topictitle2" id="ariaid-title6">Call Waiting</h2>
 <p class="shortdesc">The call waiting tone indicates to an active call that a new call is waiting on the
  second line. Users can activate/deactivate the call waiting tone for their current call. This is
  especially useful when transmitting faxes. The user that is about to send a fax can thus
  deactivate the call waiting tone to ensure that the fax transmission will not be disrupted by an
  unwanted second call. When the fax transmission is completed and the line is on-hook, the call
  waiting tone is automatically reactivated.</p>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title7" id="topic_title_Basic_Telephony_Services_Tasks_d1e21">
   <h1 class="title topictitle1" id="ariaid-title7">Basic Telephony Services Tasks</h1>
<article class="topic task nested1" aria-labelledby="ariaid-title8" id="task_ng3_2yx_kbb">
    <h2 class="title topictitle2" id="ariaid-title8">Configuring Telephony Services for all Endpoints</h2>
    <div class="body taskbody">
        
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">Complete the fields as required.</span>
            </li><li class="li step">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title9" id="task_v3l_hxx_mbb">
    <h2 class="title topictitle2" id="ariaid-title9">Configuring Telephony Services for a Specific Endpoint</h2>
    <div class="body taskbody">
        <section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div><div class="note note note_note"><span class="note__title">Note:</span> Depending on
                your model, whether it has E1/T1, FXS, or FXO ports, when you select a specific
                endpoint, the configuration parameters will vary and may not be
            available.</div></section>
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select the endpoint to configure.</span>
            </li><li class="li step">
                <span class="ph cmd">From the <span class="keyword wintitle">Endpoint Specific</span> drop-down
                    menu, select <span class="keyword wintitle">Yes</span>.</span>
            </li><li class="li step">
                <span class="ph cmd">Complete the remaining fields as required.</span>
            </li><li class="li step">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title10" id="task_bld_kqf_nbb">
    <h2 class="title topictitle2" id="ariaid-title10">Configuring Hook Flash Processing</h2>
    <div class="body taskbody">
        
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your unit model, whether it has E1/T1, FXS, or FXO ports, when you
                select a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_bld_kqf_nbb__steps_jns_hrf_nbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_bld_kqf_nbb__steps_jns_hrf_nbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">General Configuration</span>
                    section, complete the field as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title11" id="task_tpt_dlz_kbb">
    <h2 class="title topictitle2" id="ariaid-title11">Configuring Automatic Calls</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your unit model, whether it has E1/T1, FXS, or FXO ports, when you
                select a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Automatic Call</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title12" id="task_cxf_1xz_kbb">
    <h2 class="title topictitle2" id="ariaid-title12">Configuring Call Completion</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_cxf_1xz_kbb__steps_rdk_cyz_kbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_cxf_1xz_kbb__steps_rdk_cyz_kbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Call Completion</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title13" id="task_rvp_j3h_lbb">
    <h2 class="title topictitle2" id="ariaid-title13">Configuring Call Transfer</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_rvp_j3h_lbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_rvp_j3h_lbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> The blind transfer allows a user to transfer a call on hold to a call that
                        is still ringing (unanswered) without speaking to the person, whereas the
                        attended transfer allows the user to speak to the person before transfering
                        the call.</div>
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Call Transfer</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title14" id="task_xbf_vf4_lbb">
    <h2 class="title topictitle2" id="ariaid-title14">Configuring Call Waiting</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_xbf_vf4_lbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_xbf_vf4_lbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Call Waiting</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title15" id="task_k23_y1x_mbb">
    <h2 class="title topictitle2" id="ariaid-title15">Configuring Conference</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>Only 3-way conference calls are supported on DGW, when hosted locally. If a
            conference server is used, the limit depends on the server capacity.<div class="note note note_note"><span class="note__title">Note:</span> Depending on
                your model, whether it has E1/T1, FXS, or FXO ports, when you select a specific
                endpoint, the configuration parameters will vary and may not be
            available.</div></section>
        <section id="task_k23_y1x_mbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_k23_y1x_mbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Conference</span>
                    section, complete the field as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title16" id="task_nkw_hlx_mbb">
    <h2 class="title topictitle2" id="ariaid-title16">Configuring Delayed Hotline</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_nkw_hlx_mbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_nkw_hlx_mbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Delayed Hotline</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title17" id="task_tbk_t31_nbb">
    <h2 class="title topictitle2" id="ariaid-title17">Configuring Direct IP Address Call</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_tbk_t31_nbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_tbk_t31_nbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Direct IP Address Call</span> section,
                    complete the field as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title18" id="task_g5z_mj1_nbb">
    <h2 class="title topictitle2" id="ariaid-title18">Configuring Hold</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_g5z_mj1_nbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_g5z_mj1_nbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Hold</span> section,
                    complete the field as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title19" id="task_a55_1k1_nbb">
    <h2 class="title topictitle2" id="ariaid-title19">Configuring Second Call</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_a55_1k1_nbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_a55_1k1_nbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Services</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration of the <span class="keyword wintitle">Endpoint Specific</span>, select
                        <span class="keyword wintitle">Yes</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Second Call</span>
                    section, complete the field as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title20" id="task_yf3_wk1_nbb">
    <h2 class="title topictitle2" id="ariaid-title20">Configuring Call Forward on Busy</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_yf3_wk1_nbb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_yf3_wk1_nbb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Call Forward</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration, select <span class="keyword wintitle">Enable</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Call Forward On Busy</span> section,
                    complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title21" id="task_bw1_1h3_4bb">
    <h2 class="title topictitle2" id="ariaid-title21">Configuring Call Forward on No Answer</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_bw1_1h3_4bb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_bw1_1h3_4bb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Call Forward</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration, select <span class="keyword wintitle">Enable</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Call Forward on No Answer</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title22" id="task_g5c_mh3_4bb">
    <h2 class="title topictitle2" id="ariaid-title22">Configuring Call Forward Unconditional</h2>
    
    <div class="body taskbody"><p class="shortdesc"></p>
        <section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>
            <div class="note note note_note"><span class="note__title">Note:</span> Depending on your model, whether it has E1/T1, FXS, or FXO ports, when you select
                a specific endpoint, the configuration parameters will vary and may not be
                available.</div>
        </section>
        <section id="task_g5c_mh3_4bb__steps_jkk_yzn_lbb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_g5c_mh3_4bb__steps_jkk_yzn_lbb"><li class="li step stepexpand">
                <span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">Call Forward</span>.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">From the <span class="keyword wintitle">Select Endpoint</span> drop-down menu, select <span class="keyword wintitle">Default</span> or a specific
                    endpoint.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> For more information, refer to the <a class="xref" href="#concept_r5n_1cn_qbb" title="It is possible to configure all endpoints to the default value, or an endpoint to a specific value, or a mix of both.">Default vs Specific Endpoint Configuration</a> section.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">To change the default configuration, select <span class="keyword wintitle">Enable</span>.</span>
                <div class="itemgroup info">
                    <div class="note note note_note"><span class="note__title">Note:</span> Often, in order to configure a blank field, you must first enable the
                        previous field.</div>
                </div>
            </li><li class="li step stepexpand">
                <span class="ph cmd">In the <span class="keyword wintitle">Call Forward
              Unconditional</span>
                    section, complete the fields as required.</span>
            </li><li class="li step stepexpand">
                <span class="ph cmd">Click <span class="keyword wintitle">Apply</span>.</span>
            </li></ol></section>
    </div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title23" id="reference_j4g_nbv_gfb">
  <h1 class="title topictitle1" id="ariaid-title23">Online Help</h1>
  <p class="shortdesc"><span class="ph">If you are not familiar with the meaning of the fields and
                buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
                the Web page. When activated, the fields and buttons that offer online help will
                change to green and if you hover over them, the description will bedisplayed.</span></p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title24" id="concept_v4k_q3h_1r">
 <h1 class="title topictitle1" id="ariaid-title24">DGW Documentation</h1>
 
 <div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
  <p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
    Portal</a>.</p>
  <div class="p">Several types of documents were created to clearly present the information you are looking for.
   Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
    <li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
     solved issues of the software. It also outlines the changes and the new features the release
     includes.</li>
    <li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
     specific use case. They address a configuration aspect we consider that most users will need to
     perform. However, in some cases, a configuration note is created after receiving a question
     from a customer. They provide standard step-by-step procedures detailing the values of the
     parameters to use. They provide a means of validation and present some conceptual information.
     The configuration notes are specifically created to guide the user through an aspect of the
     configuration. </li>
    <li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
     specific technical action, such as performing a firmware upgrade.</li>
    <li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
     adequately install the unit. It provides information on card installation, cable connections,
     and how to access for the first time the Management interface.</li>
    <li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
     of the unit. Although this document is task oriented, it provides conceptual information to
     help the user understand the purpose and impact of each task. The User Guide will provide
     information such as where and how TR-069 can be configured in the Management Interface, how to
     set firewalls, or how to use the CLI to configure parameters that are not available in the
     Management Interface.</li>
    <li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
     includes a description of all the parameters used by all the services of the Mediatrix units.
     You will find, for example, scripts to configure a specific parameter, notification messages
     sent by a service, or an action description used to create Rulesets. This document includes
     reference information such as a dictionary, and it does not include any step-by-step
     procedures. </li>
   </ul></div>
 </div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title25" id="concept_fqm_rv4_k4">
 <h1 class="title topictitle1" id="ariaid-title25">Copyright Notice</h1>
 

 <div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
  <p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
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   of the document and the technology and know-how that it includes and represents.</p>
  <p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
   without written prior approval by Media5 Corporation.</p>
  <p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
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