<!DOCTYPE html
SYSTEM "about:legacy-compat">
<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 2023"><meta name="DC.rights.owner" content="(C) Copyright 2023"><meta name="DC.type" content="topic"><meta name="prodname" content="All Mediatrix Products"><meta name="version" content="DGW 49.12.28842941"><meta name="platform" content="All"><meta name="DC.date.modified" content="2023-0308-2809"><meta name="DC.date.issued" content="2023-0308-2809"><meta name="DC.date.available" content="2023-0308-2809"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="topic_title_Basic_Concepts_d1e15"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/62825785/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/62825785/custom.css"><title>DTMF Map Configuration - Dial Plan</title></head><body class="nobody"><header role="banner"><div class="topicmeta title">DTMF Map Configuration - Dial Plan </div><div class="topicmeta date">2023-0308-28<09</div><div class="topicmeta product">All Mediatrix Products</div><div class="topicmeta version">DGW 49.12.2884<2941</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/62825785/DTMF%20Maps%20Configuration.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#topic_title_Basic_Concepts_d1e15">Basic Concepts</a><ul><li><a href="#concept_fqy_j3y_4fb">DTMF Maps</a></li><li><a href="#concept_tp4_cjh_qfb">DTMF Maps Order</a></li><li><a href="#concept_lwn_rsh_qfb">DTMF Map vs DTMF Map Transformation</a></li><li><a href="#concept_tdw_53y_4fb">DTMF Maps Syntax</a></li><li><a href="#reference_oxt_njy_4fb">DTMF Maps Special Characters</a></li></ul></li><li><a href="#topic_title_Basic_Tasks_d1e21">Basic Tasks</a><ul><li><a href="#task_i1z_czy_4fb">Configuring Endpoint-Specific DTMF Timers</a></li><li><a href="#task_lg3_s1z_4fb">Creating a DTMF Map that Applies to all Endpoints</a></li><li><a href="#unique_132054087340490109">Creating a DTMF Map that Applies to Specific Endpoints</a></li></ul></li><li><a href="#topic_title_Examples_d1e25">Examples</a><ul><li><a href="#reference_cc5_r3h_sfb">Default DTMF Maps</a></li><li><a href="#task_psp_qxh_qfb">Configuring a DTMF Map to Use a Timer to Make a Call </a></li><li><a href="#unique_12216929431100508188">Configuring a DTMF Map to make a Call with an Extension </a></li><li><a href="#unique_1061649540189059716">Configuring a DTMF Map to make an Internal (extension) or External Call </a></li><li><a href="#unique_1176445425257932536">Configuring a DTMF Map to Force the Use of the # OR * to Dial a Number </a></li><li><a href="#unique_15010314571599598574">Configuring a DTMF Map to Make a Call Outside the Country</a></li><li><a href="#reference_mxz_mry_4fb">Basic DTMF Transformations</a></li></ul></li><li><a href="#reference_j4g_nbv_gfb">Online Help</a></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="topic_title_Basic_Concepts_d1e15">
<h1 class="title topictitle1" id="ariaid-title1">Basic Concepts</h1>
<article class="topic concept nested1" aria-labelledby="ariaid-title2" id="concept_fqy_j3y_4fb">
<h2 class="title topictitle2" id="ariaid-title2">DTMF Maps</h2>
<div class="body conbody"><p class="shortdesc">A DTMF map (also called digit map or dial map) allows you to compare the number users
just dialed to a pattern string. Depending on the DTMF maps, the call can be accepted or
rejected.</p>
<div class="p"> When a number is dialed, it is compared to the numbers of the DTMF maps:<ul class="ul" id="concept_fqy_j3y_4fb__ul_yhv_1gf_wfb">
<li class="li">If the dialed number matches an entry of the <span class="keyword wintitle">Allowed DTMF Map</span>, the call is accepted. </li>
<li class="li">If the dialed number matches an entry of the <span class="keyword wintitle">Refused DTMF Map</span> table, then the call is
refused and an error tone i.e. reorder tone, network congestion, or fast busy tone is
played.</li>
<li class="li">If the dialed number matches no entry of either the <span class="keyword wintitle">Allowed DTMF Map</span> or the <span class="keyword wintitle">Refused DTMF Map</span>, the call is refused and
an error tone i.e. reorder tone, network congestion, or fast busy tone is played.</li>
<li class="li">If the dialed number matches an entry of both the <span class="keyword wintitle">Allowed DTMF Map</span> and the <span class="keyword wintitle">Refused DTMF Map</span>, the call is refused and
an error tone i.e. reorder tone, network congestion, or fast busy tone is played.<div class="note note note_note"><span class="note__title">Note:</span> The
<span class="keyword wintitle">Refused DTMF Map</span> table has
precedence over the <span class="keyword wintitle">Allowed DTMF Map</span> table. </div></li>
</ul></div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested1" aria-labelledby="ariaid-title3" id="concept_tp4_cjh_qfb">
<h2 class="title topictitle2" id="ariaid-title3">DTMF Maps Order</h2>
<div class="body conbody"><p class="shortdesc">The order in which the DTMF maps are used is very important. You must use specific DTMF
maps first and then more generic ones. Otherwise you may end up with all calls being directed
the same way. This is true when creating the DTMF maps in the <span class="keyword wintitle">Allowed DTMF Map</span> table and in the <span class="keyword wintitle">DTMF Map</span> field of this table. </p>
<div class="p">For example, lets say <ul class="ul" id="concept_tp4_cjh_qfb__ul_wnr_2kh_qfb">
<li class="li">all employees have a 3-digit extension all starting with 1, 2 or 3.</li>
<li class="li">All managers have an extension finishing with 9</li>
</ul>When a 3-digit extension is dialed, the call should be directed to the colleague's
extension. But, you also wish that all calls made to managers be redirected the management's
assistant extension. </div>
<div class="p">If you put the DTMF map for management calls first,<pre class="pre codeblock"><code>[1-3]x9
[1-3]xx
</code></pre>calls
made to a managers, will always be redirected to the Manager's assistant extension. </div>
<div class="p">On the other hand, if you put the DTMF for extension redirections before the DTMF for
management redirection, <pre class="pre codeblock"><code>[1-3]xx
[1-3]x9</code></pre>managers will always
directly receive their calls without going through the Manager's assistant extension. </div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested1" aria-labelledby="ariaid-title4" id="concept_lwn_rsh_qfb">
<h2 class="title topictitle2" id="ariaid-title4">DTMF Map vs DTMF Map Transformation</h2>
<div class="body conbody"><p class="shortdesc">When creating DTMF maps to allow or refuse calls, the DTMF maps must be written and a
transformation to be applied to the dialed number may be required. </p>
<p class="p">The DTMF map is used to recognise the dialed numbers and the transformation modifies the dialed
numbers before sending the call. A transformation is not mandatory, it depends if the dialed
number must be changed or not before the call is made. </p>
<p class="p">For example, when the dialed number is the extension of a colleague, no transformation is
required. The DTMF map will recognise that the dialed numbers are the allowed extension of a
colleague, and the call will be made with the dialed number. </p>
<p class="p">However, in the example where calls made to management extensions are redirected to the
management's assistant, a transformation is required. For example, if the DTMF is xx9 and the
transformation 123, this means that whenever an extension finishing by 9 is dialed, the call is
sent to extension 123. </p>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested1" aria-labelledby="ariaid-title5" id="concept_tdw_53y_4fb">
<h2 class="title topictitle2" id="ariaid-title5">DTMF Maps Syntax</h2>
<div class="body conbody"><p class="shortdesc">The permitted DTMF map syntax is taken from the core MGCP specification, RFC 2705,
section 3.4: </p>
<div class="p">
<pre class="pre codeblock"><code>DigitMap = DigitString / '(' DigitStringList ')'
DigitStringList = DigitString 0*( '|' DigitString )
DigitString = 1*(DigitStringElement)
DigitStringElement = DigitPosition ['.']
DigitPosition = DigitMapLetter / DigitMapRange
DigitMapLetter = DIGIT / '#' / '*' / 'A' / 'B' / 'C' / 'D' / 'T'
DigitMapRange = 'x' / '[' 1*DigitLetter ']'
DigitLetter ::= *((DIGIT '-' DIGIT ) / DigitMapLetter) </code></pre>
</div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested1" aria-labelledby="ariaid-title6" id="reference_oxt_njy_4fb">
<h2 class="title topictitle2" id="ariaid-title6">DTMF Maps Special Characters</h2>
<div class="body refbody"><p class="shortdesc">DTMF maps use specific characters and digits in a particular syntax</p>
<section class="section">
<table class="table frame-all" id="reference_oxt_njy_4fb__table_bs2_5jy_4fb"><caption></caption><colgroup><col style="width:23.980815347721823%"><col style="width:76.01918465227818%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">Character</th>
<th class="entry colsep-1 rowsep-1" id="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Use</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">Digits (0, 1, 2... 9)</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Indicates specific digits in a telephone number expression.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">T</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">The Timer indicates that if users have not dialed a digit for the time defined,
it is likely that they have finished dialing and the SIP Server can make the
call.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">x</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Matches any digit, excluding “#” and “*”.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">|</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Indicates a choice of matching expressions (OR).<div class="note note note_note"><span class="note__title">Note:</span> Enclose the DTMF map in
parenthesis when using the “|” option.</div></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">.</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Matches an arbitrary number of occurrences of the preceding digit, including
0.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">[</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Indicates the start of a range of characters.</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__1">]</td>
<td class="entry colsep-1 rowsep-1" headers="reference_oxt_njy_4fb__table_bs2_5jy_4fb__entry__2">Indicates the end of a range of characters.</td>
</tr>
</tbody></table>
</section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title7" id="topic_title_Basic_Tasks_d1e21">
<h1 class="title topictitle1" id="ariaid-title7">Basic Tasks</h1>
<article class="topic task nested1" aria-labelledby="ariaid-title8" id="task_i1z_czy_4fb">
<h2 class="title topictitle2" id="ariaid-title8">Configuring Endpoint-Specific DTMF Timers</h2>
<div class="body taskbody">
<section id="task_i1z_czy_4fb__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_i1z_czy_4fb__steps_atk_lxy_4fb"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">General Configuration</span> table,
click <span class="keyword wintitle">Edit Endpoints</span>.</span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Endpoint Specific</span> table, for each Endpoint to configure, from the <span class="keyword wintitle">Override</span> selection list,
choose <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step">
<span class="ph cmd">For each enabled endpoint, complete the timeout fields as required.</span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>Each enabled endpoint will use the endpoint-specific timeout.</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title9" id="task_lg3_s1z_4fb">
<h2 class="title topictitle2" id="ariaid-title9">Creating a DTMF Map that Applies to all Endpoints</h2>
<div class="body taskbody">
<section id="task_lg3_s1z_4fb__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_lg3_s1z_4fb__steps_atk_lxy_4fb"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">DTMF Map</span>
selection list, choose:</span>
<ol type="a" class="ol substeps" id="task_lg3_s1z_4fb__substeps_xxk_vt2_wfb">
<li class="li substep">
<span class="ph cmd"> if you wish to create DTMF maps that accept calls</span>
</li>
<li class="li substep">
<span class="ph cmd"><span class="keyword wintitle">Refused</span> if
you wish to create DTMF maps that refuse calls</span>
</li>
</ol>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
or <span class="keyword wintitle">Refused DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Unit</span>. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> the <span class="keyword wintitle">Transformation</span> field is not required if you are not changing the dialed number before
making the call. For example, when the dialed number is the extension of a
colleague. However, if the dialed number must be transformed, for example to
add a 0 at the beginning of the dialed number, then a transformation is
required. Refer to <a class="xref" href="#reference_mxz_mry_4fb">Basic DTMF Transformations</a>
</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Complete all the other fields, as required. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title10" id="unique_132054087340490109">
<h2 class="title topictitle2" id="ariaid-title10">Creating a DTMF Map that Applies to Specific Endpoints</h2>
<div class="body taskbody">
<section id="unique_132054087340490109__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="unique_132054087340490109__steps_atk_lxy_4fb"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">DTMF Map</span>
selection list, choose:</span>
<ol type="a" class="ol substeps" id="unique_132054087340490109__substeps_xxk_vt2_wfb">
<li class="li substep">
<span class="ph cmd"><span class="keyword wintitle">Allowed</span> if
you wish to create DTMF maps that accept calls</span>
</li>
<li class="li substep">
<span class="ph cmd"><span class="keyword wintitle">Refused</span> if
you wish to create DTMF maps that refuse calls</span>
</li>
</ol>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
or <span class="keyword wintitle">Refused DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Endpoint</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Suggestion</span>
selection list, choose the endpoints for which you wish to associate a DTMF
map.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Complete all the other fields, as required. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> the <span class="keyword wintitle">Transformation</span> field is not required if you are not changing the dialed number before
making the call. For example, when the dialed number is the extension of a
colleague. However, if the dialed number must be transformed, for example to
add a 0 at the beginning of the dialed number, then a transformation is
required. Refer to <a class="xref" href="#reference_mxz_mry_4fb">Basic DTMF Transformations</a>
</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title11" id="topic_title_Examples_d1e25">
<h1 class="title topictitle1" id="ariaid-title11">Examples</h1>
<article class="topic reference nested1" aria-labelledby="ariaid-title12" id="reference_cc5_r3h_sfb">
<h2 class="title topictitle2" id="ariaid-title12">Default DTMF Maps</h2>
<div class="body refbody">
<section class="section">Two default DTMF maps are configured in a unit that is set up with the factory
settings. </section>
<section class="section">
<br><img class="image" id="reference_cc5_r3h_sfb__image_exc_5jh_sfb" src="https://documentation.media5corp.com/download/attachments/62825785/AllowedDTMF_defaultExample.png" width="800"><br>
<ul class="ul" id="reference_cc5_r3h_sfb__ul_eth_vjh_sfb">
<li class="li">x.# indicates to dial, right away, a number that finishes by a #. The transformation
indicates to not dial the #.</li>
<li class="li">x.T indicates to dial the number if not digit is dialed after 3 seconds. </li>
</ul>
</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title13" id="task_psp_qxh_qfb">
<h2 class="title topictitle2" id="ariaid-title13">Configuring a DTMF Map to Use a Timer to Make a Call </h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>This should always be the last DTMF map of the <span class="keyword wintitle">Allowed DTMF Map</span> table.</section>
<section id="task_psp_qxh_qfb__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_psp_qxh_qfb__steps_atk_lxy_4fb"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Make sure the <span class="keyword wintitle">DTMF Map</span>
selection list, is set to <span class="keyword wintitle">Allowed</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Endpoint</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Suggestion</span>
selection list, choose the endpoint for which you wish to associate a
DTMF.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">in the <span class="keyword wintitle">DTMF Map</span> field
enter [2-9]xxxxxxT.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> xT indicates that the number will be dialed after the delay set for the
timer, (T)</div>
<div class="note note note_note"><span class="note__title">Note:</span> When making the actual call and dialing the number, the Mediatrix unit
automatically removes the “T” found at the end of a dialed number, if there
is one (after a match). This character is for indication purposes only; no
transformation is required to remove it.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The call will be made if the first number is either 2 to 9 and that it has 7 digits,
and no digits have been dialed for the time set in the timer.<br><img class="image" id="task_psp_qxh_qfb__image_lvk_h23_qfb" src="https://documentation.media5corp.com/download/attachments/62825785/AllowedDTMF_TimerExample.png" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title14" id="unique_12216929431100508188">
<h2 class="title topictitle2" id="ariaid-title14">Configuring a DTMF Map to make a Call with an Extension </h2>
<div class="body taskbody">
<section id="unique_12216929431100508188__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="unique_12216929431100508188__steps_atk_lxy_4fb"><li class="li step">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step">
<span class="ph cmd">Make sure the <span class="keyword wintitle">DTMF Map</span>
selection list, is set to <span class="keyword wintitle">Allowed</span>. </span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Endpoint</span>. </span>
</li><li class="li step">
<span class="ph cmd">From the <span class="keyword wintitle">Suggestion</span>
selection list, choose the endpoints for which you wish to associate a DTMF
map.</span>
</li><li class="li step">
<span class="ph cmd">in the <span class="keyword wintitle">DTMF Map</span> field
enter <span class="keyword wintitle">[2-4]xx</span></span>
</li><li class="li step">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>When a 3-digit extension starting by either 2, 3, or 4 is made from the specified
endpoint, the call is made. However, if the dialed number begins with anything else than
2, 3, or 4, the call is not made and you get a busy signal.<br><img class="image" id="unique_12216929431100508188__image_w2k_lb3_qfb" src="https://documentation.media5corp.com/download/attachments/62825785/AllowedDTMFMa_ExtensionExample.PNG" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title15" id="unique_1061649540189059716">
<h2 class="title topictitle2" id="ariaid-title15">Configuring a DTMF Map to make an Internal (extension) or External Call </h2>
<div class="body taskbody">
<section id="unique_1061649540189059716__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="unique_1061649540189059716__steps_atk_lxy_4fb"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Make sure the <span class="keyword wintitle">DTMF Map</span>
selection list, is set to <span class="keyword wintitle">Allowed</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Endpoint</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Suggestion</span>
selection list, choose the endpoint for which you wish to associate a
DTMF.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">in the <span class="keyword wintitle">DTMF Map</span> field
enter <span class="keyword wintitle">([2-4]xx|9[2-9]xxxxxx)</span>.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The DTMF map is enclosed in parentheses when using the “|” option.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The call is made if the number begins with 2, 3, or 4 and the number has 3 digits,
or if the number begins with 9, the number has 7 digits and the second digit is any
digit between 2 and 9.<br><img class="image" id="unique_1061649540189059716__image_v1n_fc3_qfb" src="https://documentation.media5corp.com/download/attachments/62825785/AllowedDTMFMa_InternalandExternalCallExample.PNG" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title16" id="unique_1176445425257932536">
<h2 class="title topictitle2" id="ariaid-title16">Configuring a DTMF Map to Force the Use of the # OR * to Dial a Number </h2>
<div class="body taskbody">
<section id="unique_1176445425257932536__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="unique_1176445425257932536__steps_atk_lxy_4fb"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Make sure the <span class="keyword wintitle">DTMF Map</span>
selection list, is set to <span class="keyword wintitle">Allowed</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Endpoint</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Suggestion</span>
selection list, choose the endpoint for which you wish to associate a
DTMF.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">in the <span class="keyword wintitle">DTMF Map</span> field
enter (xxxxxxx#|xxxxxxx*).</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The DTMF map is enclosed in parentheses when using the “|” option.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Transformation</span>
field, enter (x{#}|x{*})</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The “#” or “*” character in the <span class="keyword wintitle">DTMF Map</span> field indicates that users
must dial the “#” or “*” character at the end of their number to indicate it is
completed. The <span class="keyword wintitle">Transformation</span>
field indicates that the # or * must be removed to send the call. <br><img class="image" id="unique_1176445425257932536__image_htx_bd3_qfb" src="https://documentation.media5corp.com/download/attachments/62825785/AllowedDTMFMa_HashTagandStarExample.png" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title17" id="unique_15010314571599598574">
<h2 class="title topictitle2" id="ariaid-title17">Configuring a DTMF Map to Make a Call Outside the Country</h2>
<div class="body taskbody">
<section id="unique_15010314571599598574__steps_atk_lxy_4fb"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="unique_15010314571599598574__steps_atk_lxy_4fb"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Telephony</span>/<span class="keyword wintitle">DTMF Maps</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Make sure the <span class="keyword wintitle">DTMF Map</span>
selection list, is set to <span class="keyword wintitle">Allowed</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Allowed DTMF Map</span>
table, from the <span class="keyword wintitle">Enable</span>
selection list, choose, <span class="keyword wintitle">Enable</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Apply to</span>
selection list, choose <span class="keyword wintitle">Endpoint</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Suggestion</span>
selection list, choose the endpoint for which you wish to associate a DTMF
map.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">in the <span class="keyword wintitle">DTMF Map</span> field
enter <span class="keyword wintitle">(0T|00T)</span>.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The DTMF map is enclosed in parentheses when using the “|” option.</div>
<div class="note note note_note"><span class="note__title">Note:</span> When making the actual call and dialing the number, the Mediatrix unit
automatically removes the “T” found at the end of a dialed number, if there
is one (after a match). This character is for indication purposes only; no
transformation is required to remove it.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span></span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The call will be made if the dialed number starts with 0, or 00. <br><img class="image" id="unique_15010314571599598574__image_zvj_1f3_qfb" src="https://documentation.media5corp.com/download/attachments/62825785/AllowedDTMF_outsideofcountryExample.png" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested1" aria-labelledby="ariaid-title18" id="reference_mxz_mry_4fb">
<h2 class="title topictitle2" id="ariaid-title18">Basic DTMF Transformations</h2>
<div class="body refbody">
<section class="section">
<p class="p">DTMF Transformations will modify the dialed number. For example, let's say that the dialed
number is 18195551111#.</p>
<table class="table frame-all" id="reference_mxz_mry_4fb__table_hcq_rry_4fb"><caption></caption><colgroup><col style="width:56.155507559395254%"><col style="width:21.598272138228943%"><col style="width:22.24622030237581%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__1">Action</th>
<th class="entry colsep-1 rowsep-1" id="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__2">Transformation</th>
<th class="entry colsep-1 rowsep-1" id="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__3">Result</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__1">Add the prefix “0” to the dialed number</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__2">0x</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__3">018195551111#</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__1">Remove the suffix “#” from the dialed number</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__2">x{#}</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__3">018195551111</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__1">Remove the first four DTMFs from the dialed number</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__2">(4)x</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__3">5551111#</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__1">Remove the international code and termination and replace the area code by
another one</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__2">(1){819}514x{#}</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__3">5145551111</td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__1">Replace the signalled DTMFs by a extension "123"</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__2">123</td>
<td class="entry colsep-1 rowsep-1" headers="reference_mxz_mry_4fb__table_hcq_rry_4fb__entry__3">123</td>
</tr>
</tbody></table>
</section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title19" id="reference_j4g_nbv_gfb">
<h1 class="title topictitle1" id="ariaid-title19">Online Help</h1>
<p class="shortdesc"><span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></p>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title20" id="concept_v4k_q3h_1r">
<h1 class="title topictitle1" id="ariaid-title20">DGW Documentation</h1>
<div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
<p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
Portal</a>.</p>
<div class="p">Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
<li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
solved issues of the software. It also outlines the changes and the new features the release
includes.</li>
<li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
specific use case. They address a configuration aspect we consider that most users will need to
perform. However, in some cases, a configuration note is created after receiving a question
from a customer. They provide standard step-by-step procedures detailing the values of the
parameters to use. They provide a means of validation and present some conceptual information.
The configuration notes are specifically created to guide the user through an aspect of the
configuration. </li>
<li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
specific technical action, such as performing a firmware upgrade.</li>
<li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
adequately install the unit. It provides information on card installation, cable connections,
and how to access for the first time the Management interface.</li>
<li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
of the unit. Although this document is task oriented, it provides conceptual information to
help the user understand the purpose and impact of each task. The User Guide will provide
information such as where and how TR-069 can be configured in the Management Interface, how to
set firewalls, or how to use the CLI to configure parameters that are not available in the
Management Interface.</li>
<li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
includes a description of all the parameters used by all the services of the Mediatrix units.
You will find, for example, scripts to configure a specific parameter, notification messages
sent by a service, or an action description used to create Rulesets. This document includes
reference information such as a dictionary, and it does not include any step-by-step
procedures. </li>
</ul></div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title21" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title21">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 2023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
</article></article></main></body></html> |
