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<html lang="en"><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta charset="UTF-8"><meta name="copyright" content="(C) Copyright 20222023"><meta name="DC.rights.owner" content="(C) Copyright 20222023"><meta name="DC.type" content="reference"><meta name="prodname" content="For Mediatrix C710, C711, and 4102S Gateways"><meta name="version" content="DGW 49.01.28092884"><meta name="platform" content="All"><meta name="DC.date.modified" content="20222023-1103-1028"><meta name="DC.date.issued" content="20222023-1103-1028"><meta name="DC.date.available" content="20222023-1103-1028"><meta name="ChapterNumbering" content="no"><meta name="DC.format" content="HTML5"><meta name="DC.identifier" content="reference_cvc_ljf_ts"><link href="https://fonts.googleapis.com/css?family=Open+Sans" rel="stylesheet"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45481987/commonltr.css"><link rel="stylesheet" type="text/css" href="https://documentation.media5corp.com/download/attachments/45481987/custom.css"><title>Using an FXS Mediatrix Gateway with a 3CX IP PBX Server</title></head><body><header role="banner"><div class="topicmeta title">Using an FXS Mediatrix Gateway with a 3CX IP PBX Server</div><div class="topicmeta date">2022>2023-1103-10<28</div><div class="topicmeta product">For Mediatrix C710, C711, and 4102S Gateways </div><div class="topicmeta version">DGW 49.01.2809<2884</div><div class="topicmeta pdf"><a href="https://documentation.media5corp.com/download/attachments/45481987/Using%20an%20FXS%20Mediatrix%20Gateway%20with%20a%203CX%20IP%20PBX.pdf" rel="nofollow">Download PDF Document</a></div><hr><span style="float: inline-end;"></span></header><nav role="toc"><ul><li><a href="#reference_cvc_ljf_ts">Requirements</a></li><li><a href="#reference_o3x_5cp_k5">Information to Know Before Starting </a></li><li><a href="#topic_title_Configuration_on_the_3CX_Server_Side_d1e17">Configuration on the 3CX Server Side</a><ul><li><a href="#task_nky_vsg_2z">Installing the Mediatrix Gateway Templates on the 3CX Server</a></li><li><a href="#task_vrt_d5g_2z">Adding the Mediatrix FXS Gateway to the 3CX Server</a><ul><li><a href="#task_lc1_rh3_bq">Locating the MAC Address of Your Mediatrix Unit</a></li></ul></li><li><a href="#task_evl_swg_2z">Configuring the FXS Mediatrix Gateway in the 3CX Server </a></li><li><a href="#task_wrc_5yg_2z">Exporting the 3CX Configuration Script to your PC</a></li></ul></li><li><a href="#topic_title_Configuration_on_the_Mediatrix_Unit_Side_d1e23">Configuration on the Mediatrix Unit Side</a><ul><li><a href="#task_oz1_ddh_2z">Connecting the Mediatrix Unit to the Network</a></li><li><a href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></li><li><a href="#task_qdd_jmd_s5">Configuring the Uplink Network Interface to a static IP address</a></li><li><a href="#task_gll_zk1_yr">Importing a Configuration Script from Your PC </a></li><li><a href="#task_ecy_h2h_2z">Checking the Port Registration Status</a></li></ul></li><li><a href="#concept_v4k_q3h_1r">DGW Documentation</a></li><li><a href="#concept_fqm_rv4_k4">Copyright Notice</a></li></ul></nav><main role="main"><article role="article" aria-labelledby="ariaid-title1"><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="nested0" aria-labelledby="ariaid-title1" id="reference_cvc_ljf_ts">
<h1 class="title topictitle1" id="ariaid-title1">Requirements</h1>
<div class="body refbody">
<section class="section">
<ul class="ul" id="reference_cvc_ljf_ts__ul_ytj_sxl_2z">
<li class="li">Minimum supported 3CX version: 3CX v15 SP4</li>
<li class="li">Minimum DGW supported Firmware version: Dgw2.0.30.555</li>
<li class="li">You must first download the 3CX templates from <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/3CX+integration+templates+v2" target="_blank">Configuration Notes - 3CX integration templates</a>
published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a> for your
specific unit: <ul class="ul" id="reference_cvc_ljf_ts__ul_x1n_4rm_2z">
<li class="li">Mediatrix 4102S : Mediatrix-4102S-FXS-2.fxs</li>
<li class="li">Mediatrix C710: Mediatrix-C710-FXS-4.fxs</li>
<li class="li">Mediatrix C711: Mediatrix-C711-FXS-8.fxs</li>
</ul></li>
</ul>
<div class="p">Dgw2.0 firmware can be downloaded from Media5 Support Portal. If you do not have an account
to access Media5 Support Portal, please contact your Mediatrix product dealer or Media5
Technical Assistance Center if you have an SLA contract.<br><img class="image" id="reference_cvc_ljf_ts__image_vmw_qf2_kgb" src="https://documentation.media5corp.com/download/attachments/45481987/UsinganFXSMediatrxGatewaywitha3CIPPBX.png" width="800"><br></div>
</section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic reference nested0" aria-labelledby="ariaid-title2" id="reference_o3x_5cp_k5">
<h1 class="title topictitle1" id="ariaid-title2">Information to Know Before Starting </h1>
<div class="body refbody"><p class="shortdesc"><span class="keyword wintitle">Before starting to use these configuration
notes, complete the following table to make sure you have the required information
to complete the different steps.</span></p>
<section class="section">
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> <span class="ph">If you are not familiar with the meaning of the fields and
buttons, click <span class="keyword wintitle">Show Help</span>, located at the upper right corner of
the Web page. When activated, the fields and buttons that offer online help will
change to green and if you hover over them, the description will bedisplayed.</span></div>
</section>
<section class="section">
<div class="note note note_note"><span class="note__title">Note:</span> <span class="ph">The Mediatrix unit must be reinitialised to its factory default settings to make sure the configuration can be successfully executed.</span></div>
</section>
<table class="table frame-all" id="reference_o3x_5cp_k5__table_kkj_cdp_k5"><caption></caption><colgroup><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"><col style="width:33.33333333333333%"></colgroup><thead class="thead">
<tr class="row">
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Information</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Value</th>
<th class="entry colsep-1 rowsep-1" id="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3">Used in Step</th>
</tr>
</thead><tbody class="tbody">
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">IP address used by your Mediatrix unit to communicate with the Management
Interface.<ul class="ul" id="reference_o3x_5cp_k5__ul_xl2_hfp_k5">
<li class="li">If your computer is connected to the Ethernet port meant to be connected to the
Local Area Network (LAN), i.e. Eth2 on most devices</li>
</ul></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2">Use this value 192.168.0.10</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">
<ul class="ul" id="reference_o3x_5cp_k5__ul_pfz_3fp_k5">
<li class="li"> If your Mediatrix unit is configured to use a DHCP server, use the DHCP server-
provided IP address. </li>
</ul>
</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"> </td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Port number used</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_wrc_5yg_2z">Exporting the 3CX Configuration Script to your PC</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">MAC address of the Mediatrix unit</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_wrc_5yg_2z">Exporting the 3CX Configuration Script to your PC</a></td>
</tr>
<tr class="row">
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__1">Name of your Mediatrix unit</td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__2"></td>
<td class="entry colsep-1 rowsep-1" headers="reference_o3x_5cp_k5__table_kkj_cdp_k5__entry__3"><a class="xref" href="#task_wrc_5yg_2z">Exporting the 3CX Configuration Script to your PC</a></td>
</tr>
</tbody></table>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title3" id="topic_title_Configuration_on_the_3CX_Server_Side_d1e17">
<h1 class="title topictitle1" id="ariaid-title3">Configuration on the 3CX Server Side</h1>
<article class="topic task nested1" aria-labelledby="ariaid-title4" id="task_nky_vsg_2z">
<h2 class="title topictitle2" id="ariaid-title4">Installing the Mediatrix Gateway Templates on the 3CX Server</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>Templates must first be downloaded from our documentation portal at the following
link: <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/3CX+integration+templates+v2" target="_blank">Configuration Notes - 3CX integration
templates</a> published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.</section>
<section id="task_nky_vsg_2z__steps_rl5_ltg_2z"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_nky_vsg_2z__steps_rl5_ltg_2z"><li class="li step stepexpand">
<span class="ph cmd">If 3CX server was installed using the default settings and folder, go to
C:\ProgramData\3CX\Instance1\Data\Http\Templates\fxs, either way locate the 3CX
templates folder in your system and open it.
For Debian installation, templates are located under:
/var/lib/3cxpbx/Instance1/Data/Http/Templates/ </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Copy the Mediatrix gateway templates in the fxs folder.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click CTRL + F5 to refresh your browser.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You do not need to restart the 3CX server.</div>
</div>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div><br><img class="image" id="task_nky_vsg_2z__image_slp_qtg_2z" src="https://documentation.media5corp.com/download/attachments/45481987/3CXTemplates.png" width="800"><br>The Mediatrix devices will then appear in the FXS/DECT
gateway selection list.</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_vrt_d5g_2z">Adding the Mediatrix FXS Gateway to the 3CX Server</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title5" id="task_vrt_d5g_2z">
<h2 class="title topictitle2" id="ariaid-title5">Adding the Mediatrix FXS Gateway to the 3CX Server</h2>
<div class="body taskbody">
<section id="task_vrt_d5g_2z__steps_abv_h5g_2z"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_vrt_d5g_2z__steps_abv_h5g_2z"><li class="li step stepexpand">
<span class="ph cmd">In the 3CX Web interface, click <span class="keyword wintitle">FXS/DECT</span>, located on the
left-hand side of the window. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">FXS/DECT</span> section, click <span class="keyword wintitle">+ Add
FXS/DECT</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Add FXS/DECT</span> dialog box, from the <span class="keyword wintitle">Select
Brand</span> selection list, choose <span class="keyword wintitle">Mediatrix</span>.
</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Select model/device</span> selection list, choose your
unit model.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">MAC Address</span> field, enter the MAC address of your
Mediatrix unit. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> To locate your MAC address, refer to <a class="xref" href="#task_lc1_rh3_bq">Locating the MAC Address of Your Mediatrix Unit</a>.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">OK</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>
<br><img class="image" id="task_vrt_d5g_2z__image_acb_qwg_2z" src="https://documentation.media5corp.com/download/attachments/45481987/AddFXSDECT.png"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_evl_swg_2z">Configuring the FXS Mediatrix Gateway in the 3CX Server</a></li></ul></div></nav><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested2" aria-labelledby="ariaid-title6" lang="en-US" id="task_lc1_rh3_bq">
<h3 class="title topictitle3" id="ariaid-title6">Locating the MAC Address of Your Mediatrix Unit</h3>
<div class="body taskbody">
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>The MAC address of the unit is: <div class="p">
<ul class="ul" id="task_lc1_rh3_bq__ul_qyz_1rb_3s">
<li class="li">printed on a label located under the Mediatrix unit</li>
<li class="li">displayed in the <span class="keyword wintitle">Current Status</span> table of
the Web Interface (<span class="keyword wintitle">System</span>/<span class="ph uicontrol">Information</span>)</li>
</ul>
</div></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title7" id="task_evl_swg_2z">
<h2 class="title topictitle2" id="ariaid-title7">Configuring the FXS Mediatrix Gateway in the 3CX Server </h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <a class="xref" href="#task_vrt_d5g_2z">Adding the Mediatrix FXS Gateway to the 3CX Server</a>
step must be completed.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">Context</strong></div></section>
<section id="task_evl_swg_2z__steps_ol2_1xg_2z"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_evl_swg_2z__steps_ol2_1xg_2z"><li class="li step stepexpand">
<span class="ph cmd">In the 3CX Web interface, in the <span class="keyword wintitle">FXS GW</span> dialog box, under
the <span class="keyword wintitle">General</span> tab, in the <span class="keyword wintitle">Enter name of
Device</span>, type the name of the Mediatrix device.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Tone Set Selection</span> selection list, chose your
location. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Fax Transmission Mode</span>, enter either <span class="keyword wintitle">T.38
</span>or <span class="keyword wintitle">G.711 clear channel</span> according to your
configuration.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Select the <span class="keyword wintitle">Extension</span> tab.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the first field, enter an extension number for the first FXS port.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the next field, enter an extension number for the next FXS port. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Repeat the previous step for all FXS ports used.</span>
<div class="itemgroup info">
<div class="note important note_important"><span class="note__title">IMPORTANT:</span> Every single port must have a legitimate extension
number (not Empty), otherwise the configuration script will not be generated
which is the normal behavior of the 3CX server.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">OK</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div><p class="p">The provisioning Link is automatically populated.</p><img class="image" id="task_evl_swg_2z__image_hqb_c1m_2z" src="https://documentation.media5corp.com/download/attachments/45481987/3CXFXSDetectDetails.png" width="300"><img class="image" id="task_evl_swg_2z__image_nhd_f1m_2z" src="https://documentation.media5corp.com/download/attachments/45481987/3CXextensionforFXSports.png" width="300"></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_wrc_5yg_2z">Exporting the 3CX Configuration Script to your PC</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title8" id="task_wrc_5yg_2z">
<h2 class="title topictitle2" id="ariaid-title8">Exporting the 3CX Configuration Script to your PC</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The <a class="xref" href="#task_evl_swg_2z">Configuring the FXS Mediatrix Gateway in the 3CX Server</a>
step must be completed. </section>
<section id="task_wrc_5yg_2z__steps_ot1_fzg_2z"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_wrc_5yg_2z__steps_ot1_fzg_2z"><li class="li step">
<span class="ph cmd">Go to n the <span class="keyword wintitle">General</span> tab.</span>
</li><li class="li step">
<span class="ph cmd">Click the link located in the <span class="keyword wintitle">Provisioning Link</span>
field.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The file is saved locally on the PC in the Web browser download folder.</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_oz1_ddh_2z">Connecting the Mediatrix Unit to the Network</a></li></ul></div></nav></article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic nested0 nobody" aria-labelledby="ariaid-title9" id="topic_title_Configuration_on_the_Mediatrix_Unit_Side_d1e23">
<h1 class="title topictitle1" id="ariaid-title9">Configuration on the Mediatrix Unit Side</h1>
<article class="topic task nested1" aria-labelledby="ariaid-title10" id="task_oz1_ddh_2z">
<h2 class="title topictitle2" id="ariaid-title10">Connecting the Mediatrix Unit to the Network</h2>
<div class="body taskbody">
<section id="task_oz1_ddh_2z__steps_st4_5dh_2z"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_oz1_ddh_2z__steps_st4_5dh_2z"><li class="li step">
<span class="ph cmd">Connect a 10/100 BaseT Ethernet RJ-45 cable in the ETH1 port of the Mediatrix
unit.</span>
</li><li class="li step">
<span class="ph cmd">Connect the other end of the 10/100 BaseT Ethernet RJ-45 cable to the Network.
</span>
</li></ol></section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_ifw_qpc_zp">Logging on to the Mediatrix Unit Web Interface</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title11" lang="en-US" id="task_ifw_qpc_zp">
<h2 class="title topictitle2" id="ariaid-title11">Logging on to the Mediatrix Unit Web Interface</h2>
<div class="body taskbody">
<section class="section prereq"><div class="tasklabel"><strong class="sectiontitle tasklabel">Before you begin</strong></div>The computer IP address must be in the same TCP/IP network as the Mediatrix
unit.</section>
<section class="section context"><div class="tasklabel"><strong class="sectiontitle tasklabel">About this task</strong></div>For better performances, it is recommended to use the latest available version of
Microsoft Internet Explorer, Google Chrome, or Mozilla Firefox. <div class="note note note_note"><span class="note__title">Note:</span> You may not be
able to log on to the Mediatrix unit Web interface if you are using older browser
versions. </div></section>
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Procedure</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">In your Web browser, enter the IP address at which the Web interface of your
Mediatrix unit can be reached.</span>
<ul class="ul choices" id="task_ifw_qpc_zp__choices_kx1_wf3_bq">
<li class="li choice">If your network has an IPv4 DHCP server, connect the primary Ethernet
port of the Mediatrix unit to the network (ETH1 port), use the provided DHCP
server IP address.</li>
<li class="li choice">You can also connect your computer to the secondary Ethernet port of the
Mediatrix unit (ETH2), use the 192.168.0.10 IP address. However, the
computer must also own an IP address in the 192.168.0.0/24 network.</li>
</ul>
</li><li class="li step stepexpand">
<span class="ph cmd">Enter <span class="keyword wintitle">admin</span> as your
username and <span class="keyword wintitle">administrator</span> as the
password.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> You can also use <span class="keyword wintitle">public</span> as a username and
leave the password field empty; it has the full administration rights by
default. </div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="ph uicontrol">Login</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Results</strong></div>The <span class="ph uicontrol">Information</span> page of
the Web interface is displayed.</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks" lang="en-US"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Related tasks</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_qdd_jmd_s5">Configuring the Uplink Network Interface to a static IP address</a></li><li class="linklist"><a class="link" href="#task_gll_zk1_yr">Importing a Configuration Script from Your PC</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title12" id="task_qdd_jmd_s5">
<h2 class="title topictitle2" id="ariaid-title12">Configuring the <span class="keyword wintitle">Uplink</span> Network
Interface to a static IP address</h2>
<div class="body taskbody">
<section><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Network</span>/<span class="keyword wintitle">Interfaces</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Network Interface Configuration</span> table, from the <span class="keyword wintitle">Link</span> selection list located next to <span class="keyword wintitle">Uplink</span>, leave the default
value, i.e. ETH1.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Type</span>
selection list, select <span class="keyword wintitle">IpStatic (IPv4 Static)</span>.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The <span class="keyword wintitle">Uplink</span>
Network Interface must be set with a fixed public IP address for the
NAT/router to be able to do port-forwarding to the unit. It will also be
easier for the PBX to communicate with the unit if the address is
static.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Static IP Address</span> field enter the assigned static IP address.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">From the <span class="keyword wintitle">Activation</span>
selection list, select <span class="keyword wintitle">Enable</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Apply</span> to apply
all changes to the configuration.</span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> Once the changes are applied, the connection with the unit might be lost.
You may need to reconnect to the Web page using the new address.</div>
</div>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The unit can be reached (via the Web) through the Uplink static IP address<br><img class="image" id="task_qdd_jmd_s5__image_wfn_sz4_ccb" src="https://documentation.media5corp.com/download/attachments/45481987/NetworkConfigurationStaticUplink3cxFXO.PNG" width="800"><br></section>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title13" id="task_gll_zk1_yr">
<h2 class="title topictitle2" id="ariaid-title13">Importing a Configuration Script from Your PC </h2>
<div class="body taskbody">
<section id="task_gll_zk1_yr__steps_n14_vvy_xr"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_gll_zk1_yr__steps_n14_vvy_xr"><li class="li step stepexpand">
<span class="ph cmd">Go to <span class="keyword wintitle">Management</span>/<span class="keyword wintitle">Configuration Scripts</span>/<span class="keyword wintitle">Execute</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">If you are not using HTTPS, click <span class="keyword wintitle">Activate unsecure
file importation from the Web browser</span>. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">In the <span class="keyword wintitle">Upload Script Through Web Browser</span> table, browse to the location of the file you wish to import. </span>
</li><li class="li step stepexpand">
<span class="ph cmd">If the file is encrypted, complete the <span class="keyword wintitle">Privacy Key</span> field. </span>
<div class="itemgroup info">
<div class="note note note_note"><span class="note__title">Note:</span> The privacy key must match the privacy key used to encrypt the
file.</div>
</div>
</li><li class="li step stepexpand">
<span class="ph cmd">Click <span class="keyword wintitle">Upload and Execute</span>.</span>
</li><li class="li step stepexpand">
<span class="ph cmd">Located at the top of the page, click <span class="keyword wintitle">Refresh</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>The configuration script will be imported from your PC and any changes to the script
will be applied to the running configuration.<br><img class="image" id="task_gll_zk1_yr__image_vl4_dcn_dhb" src="https://documentation.media5corp.com/download/attachments/45481987/UploadThroughWebBrowser.png" width="800"><br>
</section>
</div>
<nav role="navigation" class="related-links"><div class="linklist relinfo reltasks"><div class="linklistlabel"><strong class="sectiontitle linklistlabel">Next Step</strong></div><ul class="linklist"><li class="linklist"><a class="link" href="#task_qdd_jmd_s5">Configuring the Uplink Network Interface to a static IP address</a></li><li class="linklist"><a class="link" href="#task_ecy_h2h_2z">Checking the Port Registration Status</a></li></ul></div></nav></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic task nested1" aria-labelledby="ariaid-title14" id="task_ecy_h2h_2z">
<h2 class="title topictitle2" id="ariaid-title14">Checking the Port Registration Status</h2>
<div class="body taskbody">
<section id="task_ecy_h2h_2z__steps_epc_k2h_2z"><div class="tasklabel"><strong class="sectiontitle tasklabel">Steps</strong></div><ol class="ol steps" id="task_ecy_h2h_2z__steps_epc_k2h_2z"><li class="li step">
<span class="ph cmd">In the DGW Web Interface, go to <span class="keyword wintitle">SIP</span>/<span class="keyword wintitle">Registration</span></span>
</li><li class="li step">
<span class="ph cmd">In the <span class="keyword wintitle">Registrations</span>
page, check in the <span class="keyword wintitle">Status</span> column if all ports
are <span class="keyword wintitle">Registered</span>.</span>
</li></ol></section>
<section class="section result"><div class="tasklabel"><strong class="sectiontitle tasklabel">Result</strong></div>At this point you can test calls. Refer to the <a class="xref" href="https://documentation.media5corp.com/display/DGWLATEST/Testing+Telephony+Services" target="_blank">Technical Bulletin - Testing Telephony Services
</a> published on the <a class="xref" href="https://documentation.media5corp.com/" target="_blank">Media5 Documentation Portal</a>.<br><img class="image" id="task_ecy_h2h_2z__image_h12_fvl_2z" src="https://documentation.media5corp.com/download/attachments/45481987/Registrations_FaxEnpoint_RegisteredStatus.png" width="800"><br></section>
</div>
</article></article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title15" id="concept_v4k_q3h_1r">
<h1 class="title topictitle1" id="ariaid-title15">DGW Documentation</h1>
<div class="body conbody"><p class="shortdesc">Mediatrix devices are supplied with an exhaustive set of documentation. </p>
<p class="p">Mediatrix user documentation is available on the <a class="xref" href="http://documentation.media5corp.com" target="_blank">Media5 Documentation
Portal</a>.</p>
<div class="p">Several types of documents were created to clearly present the information you are looking for.
Our documentation includes:<ul class="ul" id="concept_v4k_q3h_1r__ul_bqy_cjh_1r">
<li class="li"><strong class="ph b">Release notes</strong>: Generated at each GA release, this document includes the known and
solved issues of the software. It also outlines the changes and the new features the release
includes.</li>
<li class="li"><strong class="ph b">Configuration notes</strong>: These documents are created to facilitate the configuration of a
specific use case. They address a configuration aspect we consider that most users will need to
perform. However, in some cases, a configuration note is created after receiving a question
from a customer. They provide standard step-by-step procedures detailing the values of the
parameters to use. They provide a means of validation and present some conceptual information.
The configuration notes are specifically created to guide the user through an aspect of the
configuration. </li>
<li class="li"><strong class="ph b">Technical bulletins</strong>: These documents are created to facilitate the configuration of a
specific technical action, such as performing a firmware upgrade.</li>
<li class="li"><strong class="ph b">Hardware installation guide</strong>: They provide the detailed procedure on how to safely and
adequately install the unit. It provides information on card installation, cable connections,
and how to access for the first time the Management interface.</li>
<li class="li"><strong class="ph b">User guide</strong>: The user guide explains how to customise to your needs the configuration
of the unit. Although this document is task oriented, it provides conceptual information to
help the user understand the purpose and impact of each task. The User Guide will provide
information such as where and how TR-069 can be configured in the Management Interface, how to
set firewalls, or how to use the CLI to configure parameters that are not available in the
Management Interface.</li>
<li class="li"><strong class="ph b">Reference guide</strong>: This exhaustive document has been created for advanced users. It
includes a description of all the parameters used by all the services of the Mediatrix units.
You will find, for example, scripts to configure a specific parameter, notification messages
sent by a service, or an action description used to create Rulesets. This document includes
reference information such as a dictionary, and it does not include any step-by-step
procedures. </li>
</ul></div>
</div>
</article><hr><span style="float: inline-end;"><a href="#">Top</a></span><article class="topic concept nested0" aria-labelledby="ariaid-title16" id="concept_fqm_rv4_k4">
<h1 class="title topictitle1" id="ariaid-title16">Copyright Notice</h1>
<div class="body conbody"><p class="shortdesc">Copyright © 20222023 Media5 Corporation.</p>
<p class="p">This document contains information that is proprietary to Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves all rights to this document as well as to the Intellectual Property
of the document and the technology and know-how that it includes and represents.</p>
<p class="p">This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,
without written prior approval by Media5 Corporation.</p>
<p class="p">Media5 Corporation reserves the right to revise this publication and make changes at any time
and without the obligation to notify any person and/or entity of such revisions and/or
changes.</p>
</div>
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