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For units with SYNCH IN and SYNCH OUT ports
DGW 45.1.1870

1 TDM Sync Feature

The TDM Sync feature provides a means to synchronise the operation of T1/E1/BRI circuits spanning across multiple units and to specify which port of a unit should be used as the reference.

All ISDN ports must be synchronised. When using one device, it is possible to specify a "source" port for the clock on which the other ports can be synchronised on. With several devices, the ports of the different units can also be synchronised. Therefore, it is very helpful to have a special TDM Sync port, with the clock, which can be shared between the devices.

Bad synchronisation can cause, for example:

  • Choppy video communications
  • Failure of fax transmissions
  • Lost of audio frames

The Sync signal transferred between units is a Single Ended 8 KHz Frame Sync Pulse.


1.1 Cabling Several Units for TDM Synchronisation

Cabling is done using straight cables in a daisy chain.
Before You Start
The common practice is to have the first unit act as the Clock Master. However
  1. Connect a standard Ethernet cable to the SYNC OUT port of the first device.
  2. Connect the other end of the Ethernet cable to the SYNC IN port of another device.
  3. Connect all your units in the same fashion.
  4. Connect a standard Ethernet cable in the SYNC OUT port of the last unit.
  5. Connect the other end of the Ethernet cable in the SYNC IN port of the first unit.


    There must always be a link between the last and first unit even if the first unit is the master because it may lose its source and then another unit in the chain will become the master.


Next Step

1.2 Selecting the Port Used for Synchronisation

1.2 Selecting the Port Used for Synchronisation

  1. Access the DGW Web interface of your unit.
  2. Go to System /Hardware .
  3. In the Clock Reference Configuration table, from the Suggestion selection list, choose SYNCIN .
The unit will be synchronised on the SYNCIN port.

2 Online Help

If you are not familiar with the meaning of the fields and buttons, click Show Help , located at the upper right corner of the Web page. When activated, the fields and buttons that offer online help will change to green and if you hover over them, the description will be displayed.


3 DGW Documentation

Mediatrix units are supplied with an exhaustive set of documentation.

Mediatrix user documentation is available on the Documentation Portal at

Several types of documents were created to clearly present the information you are looking for. Our documentation includes:

  • Release notes : Generated at each GA release, this document includes the known and solved issues of the software. It also outlines the changes and the new features the release includes.
  • Configuration notes : These documents are created to facilitate the configuration of a specific use case. They address a configuration aspect we consider that most users will need to perform. However, in some cases, a configuration note is created after receiving a question from a customer. They provide standard step-by-step procedures detailing the values of the parameters to use. They provide a means of validation and present some conceptual information. The configuration notes are specifically created to guide the user through an aspect of the configuration.
  • Technical bulletins : These documents are created to facilitate the configuration of a specific technical action, such as performing a firmware upgrade.
  • Hardware installation guide : They provide the detailed procedure on how to safely and adequately install the unit. It provides information on card installation, cable connections, and how to access for the first time the Management interface.
  • User guide : The user guide explains how to customise to your needs the configuration of the unit. Although this document is task oriented, it provides conceptual information to help the user understand the purpose and impact of each task. The User Guide will provide information such as where and how TR-069 can be configured in the Management Interface, how to set firewalls, or how to use the CLI to configure parameters that are not available in the Management Interface.
  • Reference guide : This exhaustive document has been created for advanced users. It includes a description of all the parameters used by all the services of the Mediatrix units. You will find, for example, scripts to configure a specific parameter, notification messages sent by a service, or an action description used to create Rulesets. This document includes reference information such as a dictionary, and it does not include any step-by-step procedures.


4 Copyright Notice

Copyright © 2019 Media5 Corporation.

This document contains information that is proprietary to Media5 Corporation.

Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the document and the technology and know-how that it includes and represents.

This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written prior approval by Media5 Corporation.

Media5 Corporation reserves the right to revise this publication and make changes at any time and without the obligation to notify any person and/or entity of such revisions and/or changes.